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Customer Reviews of Phillips Chevrolet of Lansing

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313 reviews
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  • Totally Satisfied

    5 out of 5 starsby antoine_watts on 10/13/2016

    I was very pleased with my experience of working with Mrs. Sracy Phifer. She walked me through the purchasing process.She was understanding of my concerns. She worked with her colleagues to get me the best deal possible. Overall I was pleased with the vehicle purchased,and with her expertise and professionalism.
    • Antoine, thank you so very much for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing! I will be more than happy to pass along your kind comments to our Product Specialist, Stacy Phifer. Thanks again for your business and happy motoring! Enjoy your weekend! :)

      by lorchevy1217 on 10/14/2016

  • Plain awesome!

    5 out of 5 starsby grammyx3 on 09/30/2016

    We were shopping for a Chevy Cruze and Stacy Phifer, our saleswoman delivered! She was extremely professional and patient. We are so happy that we chose Phillips Chevrolet and you will be, too.
    • Thanks for your review! We appreciate your business. I will be sure to pass on your kind words to our Product Specialist, Stacy Phifer. Thanks again for your business and happy motoring! Enjoy your day! :)

      by lorchevy1217 on 10/03/2016

  • Exceptional Experience!!

    5 out of 5 starsby micalove on 09/28/2016

    Daarina was very welcoming and helpful! She gave me a tour entering Chevy. She thoroughly walked me through each step toward trading in my car for an upgrade. She honored the features I wanted in my next car while remaining in my budget. Daarina is full of energy! She values OUR points of interests and shows eagerness to meet the needs & wants of her customers. I highly recommend her to anyone!
    • Thank you for taking the time to write a review regarding your recent experience here at the Phillips Chevrolet of Lansing. I will be sure to pass along your kind comments to our Product Specialist, Daarina Cyprian. Thanks again for your business and happy motoring! Enjoy your day! :)

      by lorchevy1217 on 09/28/2016

  • Best experiencing leasing a car

    5 out of 5 starsby bigpoppa9 on 09/26/2016

    I had the best experience leasing a car with Phillips Chevrolet in Lansing. They have the best customer service of any dealership I've been to and great options for sale or lease. They worked hard to get me the payment I needed on the car I wanted. I recommend them to everyone!
    • Thanks for your review! We appreciate your business. Thanks again for your kind words and happy motoring!

      by lorchevy1217 on 09/27/2016

  • Great experience!

    5 out of 5 starsby Lovelee on 09/26/2016

    Great experience, best customer service and great product knowledge! Barth was the best. He worked hard to get us a great deal! We are so happy with our purchase. Thank you Barth and Phillips Chevrolet!
    • Thank you for taking the time to write a review regarding your recent experience here at the Phillips Chevrolet of Lansing. Thanks again for your business and happy motoring.

      by lorchevy1217 on 09/27/2016

  • Love it! Awesome

    5 out of 5 starsby quisey1 on 09/23/2016

    Love this dealership, this is the 2nd time buying this car from them and the salesmen are awesome, friendly and helpful!
    • Thank you for your review. We appreciate your business. Happy motoring!!

      by lorchevy1217 on 09/26/2016

  • Worst dealer ever seen

    1 out of 5 starsby Kkhkinc on 09/23/2016

    Sales rep. Jackie [non-permissible content removed] and the manager was even worse. Call the sales department for vehicle price and availability and sales Jackie she is confirmed the vehicle price and availability, and after getting to they dealership she said the price has been changed. Never recommend to anuone,
  • Great serivce

    5 out of 5 starsby michellem5 on 09/22/2016

    I have bought a total of 3 cars from here and would recommend anyone looking for a new or used car to go in and give them a chance. They really work with you. They are not trying to scam you out of all your money like some other dealerships. They are super friendly and really put in the time and effort to find something that works with you. I had the pleasure of working with Berth E. and Phillip D. If your looking for a new car I would defiantly recommend giving them a try, you won't be sorry you did!
    • Michelle, thanks for taking the time to write a review regarding your recent experience here at the Phillips Chevrolet of Lansing. We appreciate your business. I will be sure to forward on your kind comments to the rest of our staff. Thanks again and happy motoring.

      by lorchevy1217 on 09/23/2016

  • Exceptional Customer Service

    5 out of 5 starsby Broughton46 on 09/22/2016

    Dealership very professional. Experience was great. Troy Ivory made my car buying experience easy and stress free. He's very knowledgeable and was sensitive to my needs. I will definitely refer friends and family.
    • Thank you for your review! We appreciate your kind words. I would be more than happy to pass along your comments to our Product Specialist, Troy Ivory. Thanks again for your business and happy motoring! Enjoy your weekend! :)

      by lorchevy1217 on 09/23/2016

  • Satisfaction

    5 out of 5 starsby Cholmes48 on 09/21/2016

    Michael was the best and helped me in so many ways!!! I walked in with an old car and walked out with a brand new 2016 Cruze!! I highly recommend this place. Thank you Mike!!!!
    • Thank you for taking the time to write a review regarding your recent experience here at the Phillips Chevrolet of Lansing. We appreciate your kind words. I would be more than happy to pass along your comments to our Product Specialist, Mike Stramaglia. Thanks again for your business and happy motoring! Enjoy your day!! :)

      by lorchevy1217 on 09/22/2016

  • good job

    5 out of 5 starsby chavo766 on 09/17/2016

    I have buy cars in other dealers but this is the first time that I got treat like a person and not like another customer
    • Thanks for your review! We appreciate your business. Happy motoring!

      by lorchevy1217 on 09/19/2016

  • Love my Malibu!

    5 out of 5 starsby 3cars4months on 09/10/2016

    I have bought 4 cars since March 2016 from Lansing Chevy and I could not be more pleased! From Todd to Mark to Tom...I had a very fast, easy car buying experience. Todd found me the most perfect vehicle to Mark finding me the rate\price I wanted to Tom closing the deal and explaining everything thoughly. I even got tint and splash guards added onto my most recent Malibu. It made all the difference! It is now my most favorite vehicle. Thank you!! I would refer you to everyone I know and I have already and will continue to do so!
    • Thanks for your review! We appreciate your kind words and business here at the Phillips Chevrolet of Lansing! Thanks again and happy motoring!! :)

      by lorchevy1217 on 09/12/2016

  • Customer Satisfaction

    5 out of 5 starsby Stephen808 on 09/09/2016

    Mike was very professional, easy going & not forceful like the reputation that salesmen get. The entire process was pleasant from beginning to end. Phillips as a whole is wonderful. Each associate that assisted me was completely professional. Great job!
    • Stephen, thanks for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing. I would be more than happy to pass along your kind words to our Product Specialist, Mike Stramaglia and the rest of our team! Thanks again for your business and happy motoring!

      by lorchevy1217 on 09/12/2016

  • Satisfaction Guaranteed

    5 out of 5 starsby Rita12345 on 09/08/2016

    This was a stress free experience. Whether I purchased a car or not, my being satisfied was the most important to all at this dealership; from the service rep, sales rep, finance rep, etc. Special thanks to my sales rep, Barth.
    • Rita, thanks for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing. We appreciate your kind words. I will be more than happy to pass along your kind comments to our Product Specialist, Barth Eastman. Thanks again and happy motoring!! :)

      by lorchevy1217 on 09/09/2016

  • Barth Eastman

    5 out of 5 starsby Chandrae on 09/08/2016

    My experience was well handled everything was explained carefully made a new friend will recommend this dealership to friends and family
    • Thanks for your kind words! We appreciate your business! Happy motoring.

      by lorchevy1217 on 09/09/2016

  • Great experience

    5 out of 5 starsby dacoach1 on 09/07/2016

    Mike Stramaglia did a great job with my new car. I would recommend him and the dealership to anyone looking for a new or used car.
    • Thanks for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing. We appreciate your kind words and I will be sure to pass your comments onto our Product Specialist, Mike Stramaglia. Have a great rest of your day and happy motoring.

      by lorchevy1217 on 09/07/2016

  • Excellent

    5 out of 5 starsby phantom1188 on 09/06/2016

    Wonderful salesperson. Very helpful during the entire experience Great selection of cars to choose from..
    • Thank you for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing. Thanks again for your business and happy motoring.

      by lorchevy1217 on 09/07/2016

  • Excellent service

    5 out of 5 starsby JoeGon1 on 09/05/2016

    Excellent, friendly staff who are willing to help and answer all questions you have. We had a very helpful salesman who was willing to make deals and help us with all questions or concerns.
    • Thanks for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing. Thanks again for your business and happy motoring!!

      by lorchevy1217 on 09/06/2016

  • Excellent Customer Service

    5 out of 5 starsby AsCh9866 on 09/05/2016

    I had an incredible experience at Phillips Chevrolet! My salesman, Floyd Brown, did an excellent job with providing superior customer service. He went above and beyond to ensure my new vehicle purchasing experience was exceptional. I would recommend Phillips Chevrolet and Floyd in the future!
    • Thank you for taking the time to write a review regarding your recent visit here at the Phillips Chevrolet of Lansing. I will be sure to pass along your kind words to our Product Specialist, Floyd Brown. Thanks again for your business and happy motoring!

      by lorchevy1217 on 09/06/2016

  • This Place ROCKS!

    5 out of 5 starsby harleygirl7 on 08/30/2016

    A+ Service! Everyone worked with me & the team worked well with each other. Will be a returning customer!
    • Thanks for your review! We appreciate your business! Happy motoring!

      by lorchevy1217 on 08/31/2016

  • Awesome dealership

    5 out of 5 starsby Achastain76 on 08/27/2016

    I should have went to phillips to start with..the sales people went beyond their duty to get me into my new 2016 spark and i love it....they were very patient with me even when i didnt want to be patient....i will recommend anyone who is searching for a car to go to phillips cheverlot lansing....and my salesman, barth eastman was beyond awesome...thank you soo very much...you guys have relieved so much stress of worrying about getting rides...
    • Thank you for taking the time to write a review regarding your recent experience here at the Phillips Chevrolet of Lansing. I will be sure to pass along your kind words to our Product Specialist, Barth Eastman and the rest of our staff! Thanks for your business and happy motoring!

      by lorchevy1217 on 08/29/2016


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