Customer Reviews of Napleton's River Oaks Chrysler Dodge Jeep Ram
Review type:
Oustanding Dealership
by GaryA1958 on 04/30/2017I had my car to totaled and needed a new vehicle. These guys are like talking to an old friend you have not seen for awhile, Ken Walter,my salesman was outstanding. Told and showed me all my options. I left with a new Jeep! Thanks to… Ray,Moe,Scotty and Ken, All A++++ in my books.Napleton is the best!!!!
by RamonaS on 12/31/2016updated 01/06/2017My birthday is coming up in a few days, my sweetie, Mary, George and Sergio all got together and surprised me with this new vehicle. I was able to trade in my old car, get a new car with a lower interest rate & more warranty. I appreciate… all their help.Thank you for leaving this detailed feedback about your experience with Napleton's River Oaks Chrysler Dodge Jeep Ram. We always love to receive great feedback.
Awesome Experience!
by Raven_R1 on 12/23/2016updated 01/02/2017John Buchanan was very straightforward and respectful, I never once felt like I was being taken advantage of. His service was excellent and I would definitely recommend anyone to purchase from there!Thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
Great experience
by Dani1234 on 11/24/2016updated 12/05/2016The Sales professional was very knowledgeable and took the time to show us different vehicle options! The GM got us a great deal!Thank you for the feedback! We are happy to hear of your positive experience at Napleton's River Oaks Chrysler Jeep Dodge, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Napleton's River Oaks Chrysler Jeep Dodge Team
Sales at Napelton Dodge
by JimS822 on 11/06/2016updated 11/22/2016faster process than normal, usually there a lot longer, people were friendly. Sales people were knowledgeable, and car I wanted in stock.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Napleton's River Oaks Chrysler Jeep Dodge Team
Nice expereince
by ScottC1955 on 10/23/2016Was treated very well by your staff. Jennifer was extremely nice and helpful as I was with my daughter. Looked for exactly what we were there for. Art was tremendous also. Great assets to your company. I'm not just saying that if I don't… like my service I will tell the owner not a Manager, as I've done with one of your competitor's.Hello Scott! Thank you very much for your kind words we are very happy you had a nice experience. If there is anything else we can do to be of assistance, please stop in. Best, Napleton's River Oaks Chrysler Jeep Dodge Team
Jeep purchase
by AmandaJeep104 on 10/03/2016updated 10/16/2016Workers at River Oaks Napleton were very friendly and informative. They were able to answer any question I had and willing to go above and beyond to get me the car I wanted.My experience
by Tiffanny on 09/28/2016updated 10/11/2016personable, friendly, and attentive. able to answer my questions effectively. communicated the process clearly. made sure I was happy and pleased with my purchase.Excellent Value !!
by Manvan75 on 09/27/2016updated 10/11/2016salesman John B. was very understanding to our needs, and was NOT pushy in any way. I feel we received an Excellent value for our money. I will recommend THIS dealership to anyone I can!Review
by Roopgibson on 10/06/2016Great experience... Very helpful and was very happy with how the sale went. Would recommend to anyone to go and purchase a vehicle from NapletonsABC
by Al_Maya on 09/08/2016updated 09/20/2016The finess from our salesman Patrick Hogan, plus the willingness from the finance department to create a customized package that fit our budget are just two of the reasons that this dealership top notch.Thank you for your review. We're glad to have Patrick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Napleton's River Oaks Chrysler Jeep Dodge Team
Satisfied
by Juschay on 09/06/2016updated 09/20/2016Service was great last year for a trade in, and even better this year. Patrick Hogan is a patient, courteous , informative salesman. I recommend him to anyone looking for the above mentioned. Mo the manager was awesome as well and he worked… very hard to get me the best deal. Even Angie in finance was pleasant. This is a great customer service friendly dealership where you can't go wrongThank you for sharing your experience with us! Our team works incredibly hard to exemplify the Napleton's River Oaks Chrysler Jeep Dodge commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Napleton's River Oaks Chrysler Jeep Dodge Team
Hi there, thank you so much for your positive comments about Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!
Here at Napleton's River Oaks Chrysler Dodge Jeep Ram, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! If you have any further questions, please give us a call. We're always happy to help!
Great
by Nvonna_Coppage on 08/20/2016updated 09/07/2016Everything was great . Not sure what else to say. We've been purchasing cars there from Art for years and he's always provided great customer service. This time John did an excellent job!!!Best Salesperson ever.
by DonaldII on 08/26/2016updated 09/07/2016Jay is a wonderful salesperson. He is truly concerned about making sure that the customer gets exactly what they want. He is not pushy like most car salespersons. I am going to recommend Jay to everyone who talks to me about my car. I… have to say that this was the best car buying experience I have had.Happy with Salesman
by PercyHill on 08/31/2016Salesman focused on what we wanted and what our budget would allow in a new van. The salesman displayed professionalism and knowledge of the vehicle we chose. The Dodge grand Caravan SXT.Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new vehicle for you. If there is anything more we can do for you, please feel free to come back and see Napleton's River Oaks Chrysler Jeep Dodge any time! Take care. Best, Napleton's River Oaks Chrysler Jeep Dodge Team
great car buying experiance
by 19John44 on 08/15/2016updated 08/26/2016every thing went well. this was one of the best car buying experience I have ever had. clemente my salesman was very helpful and patient. very good with his product knowledge. art Stewart also made sure I got the best deal possible. I love… my ram!!A Generous Experience
by kenyatta_j on 08/19/2016Initially, I was recommended by a close friend and neighbor. John Buchanan was the initial person I went to the dealership to conduct business with concerning my vehicle purchase. However, he was a busy man and he redirected me to one of… his "right hand car_men" Cody Sasek!!! This young man handles his clients with professionalism, tact, eagerness to help, ability to listen and respect the client's wishes and expressions. Cody also worked closely with his manager Art who also respected my wishes as a client. Cody has very good Client and Sales experience. He is a pleasure to work with during your vehicle purchase and approachable person overall!!! I was able to get a 2016 Chrysler 200 that is conducive to my financial status. I am truly grateful for my car purchase and experience with Napleton's: Chrysler, Dodge, Jeep and Ram of River Oaks!!!!!!!!!Thank you for this review, Kenyatta. We really appreciate you leaving us your input. We are very pleased to hear that Cody could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new 2016 Chrysler 200. If you need anything else in the future, please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Napleton's River Oaks Chrysler Jeep Dodge Team
Excellent customer service
by James_kinney on 07/13/2016updated 08/09/2016Excellent customer service. I will absolutely recommend this dealer to a friend or family member. Roberto deserves a promotion because of his great customer service for going above and beyond.New car sales
by HouseQuake on 07/06/2016updated 08/04/2016Speed and no B.S.!!! Schooled me on why it's better to buy new than used. I was looking for a used 300s, ended up with my first brand new car for myself. I'm overjoyed!!!Halla
by Hallakaraman on 07/07/2016updated 08/04/2016Cody and all other staff were extremely helpful and patient with all of my questions! I was in and out of the dealership in a timely fashionGreat and fast experience at this dealership!
by Benny605 on 08/02/2016Our salesman Edward Sanders, was honest and upfront with my wife and i about everything. I appreciated that he did not lie to us like we have been lied to at other dealerships. We were not there all day; we were shown options, picked a… vehicle and although we didn't have perfect credit they were able to hit our desired monthly payment and interest rate!Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Edward was able to provide you with the pressure-free and knowledgeable service that Napleton's River Oaks Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Napleton's River Oaks Chrysler Jeep Dodge Team
Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- English
- Spanish
Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
by cloninger_ford on 05/02/2017