Customer Reviews of Napleton's River Oaks Chrysler Dodge Jeep Ram
Review type:
Satisfied!
by Halhinn on 01/07/2020I’ve recently purchased a vehicle that I am happy and satisfied with. Cody and Roberto made it so easy for me. They were beyond helpful and attentive of what I was looking for in a car. They made me feel like family. I highly recommend them… to anyone who is looking to buy a car.Great Service
by BMLopez on 11/13/2019Easy process to go through. Had the help of Robert Ortega, who was great and very helpful. He explained everything well and was patient with my decision.Congratulations on your new car! It is great to hear Robert was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great experience
by laura111 on 10/19/2019We had a great experienceexpereince at Napleton's River Oaks Motor. Roberto was extremely helpful and patience with us in our process. Allowed us to personally reach out to him and was very responsive.Thanks for sharing your recent service experience with us, Laura! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Great experience!
by AlexMendoza on 10/14/2019I just purchased a vehicle from them and couldn’t be more pleased. I was referred to Mr. Patrick Hogan by a very good family friend, and I was extremely satisfied with his service! He was very pleasant to work with, as he helped me finalize… my decision. He takes his time and makes sure your time is well spent as well. It’s this type of service that will keep me coming back to Napleton and will continue to refer family and friends to them. Thanks a lot Pat!We're glad to hear Patrick took such great care of you, Alex! We hope we can continue to be of service to you down the road! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Excellent experience
by Sarah C on 09/14/2019We had a great experience from start to finish. Had a no haggle deal. They had fair pricing.Sarah, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
President
by Goady911 on 09/14/2019Great experience, initial contact, sales, and financing.We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!Have an awesome day!
Great Service
by Fawir224 on 09/11/2019Napleton’s was a great dealership and was very helpful in my buying experience. I would recommend this dealership to my friends and family. Roberto was my salesman and was very helpful.We're glad to hear you found Roberto to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great place to shop
by Mackrango on 08/31/2019My salesman was very pleasant, helpful, and knowledgeable. He was in no way pushy at all. He answered all my questions and made my car buying experience a pleasure.It's great to hear our staff provided you with a pressure free experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Bought used BMW
by Brenttroy on 08/17/2019Everyone was friendly and to the point. Not a lot of hassling. Cut to the chase.Brenttroy, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Vehicle purchase
by Favileon93 on 07/08/2019Sergio was very helpful, attentive and very patient. He made my car hunting experience fun and easy. I would definitely recommend him to anyone and everyone that is looking for a vehicle. He definitely went above and beyond to help me find… the perfect car. The financial manager, Cody, ywas also really helpful. He kept a positive attitude throughout the financial process.We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
robert gatelis
by john buck on 12/27/2018updated 01/03/2019mr. gatlelis was very knowledeabe about the car i bought and was very professional.i would highy recommened buying a car from him. he was very nice and helpful with choosing a car that fit my needs and price range. i will definitely buy my… next car from him. i am very satisfied with my new car and mr. gatlelisJohn, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Go Napleton's!
by cprcheryl on 10/05/2018Thanks Cody, Jorge and Roberto for the deal on the 2017 Nissan Altima. The customer service was excellent! It looks great in my driveway!Hi, thank you so much for your positive comments about Napleton's River Oaks Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
by Barbaracnmt on 08/26/2018Very happy with this dealership. Sales and finance staff were all very helpful and friendly. Roberto was knowledgeable and thorough when explaining the features of the car and guided me through the entire purchasing process. No high… pressure sales and no haggling with the price. It was fun and exciting experience. Love my car and I will recommend this dealership to everyone.Thank you so much for sharing your recent experience with us, Barbaracnmt! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Olivia is a Gem!
by Redbonemix84 on 07/09/2018Came into the dealership and was greeted so warmly. Perfect balance of friendly and professional. Will definitely be back and have sent friends to see her!We're glad to hear our Staff took such great care of you, Redbonemix84! We hope we can continue to be of service to you down the road!
Buying a jeep
by Michael on 06/17/2018One of the best experience buying a jeep . Ken walter was my salesman and he was one of the best. He even went to Wisconsin to get the color i wanted. He is one cool person. He seems to like people and people seem to like him. .Here at Napleton's River Oaks Chrysler Dodge Jeep Ram, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
New car
by sladoris on 05/11/2018updated 05/17/2018Just want to say thank you Jesus and ART for just believe in me thank you and my God bless you allEd Sanders
by Momfox2018 on 05/16/2018Thankyou for all your help in our shopping. You have a great kindness about you and you were so patient wiyh us.Edward Sanders
by Jtcharger on 04/28/2018Great dealership excellent service. Edward Sanders also got my dad financed for a vechicle. Great guy.Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Amazing
by mrsmiller on 09/27/2017I purchased a car for my daughter and we ran into the most knowledgeable salesman. Thank you Oliver Marin for this the best car buying experienceMrsmiller, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Two big thumbs up!
by vic0251 on 07/08/2017I recently leased a vehicle from Napleton's River Oaks Chrysler Dodge Jeep Ram and had a very positive experience. Sales person,Tony Smith, was very knowledgeable, friendly,and patient. I was able to get the vehicle I wanted without all of… the typical car dealership hassle.The Finance person,Eric Littleton did a great job in getting me paired with a lender that best worked with my financial needs. I will definitely be going back to this dealership in the future!Thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!
pleasant enjoyable respectful
by kevansrn on 06/01/2017My family has been customers of River Oaks Honda for 12 years. When I require a pre-certified vehicle I always go to River Oaks Honda because I know I will be treated with respect and a valued customer. Along with Addison and Dorie, Bruno's… expertise made the purchase of my sweet 2016 Nissan pre-certified Altima pleasant and enjoyable. Bruno along with everyone at River Oaks Honda made me and my husband comfortable and walked us through the whole process and made sure we understood every step of the way. You go Bruno!!! Thank you for assisting me in buying my third vehicle and I hope you are around with Addison to assist us with our fourth car.
Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- English
- Spanish
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We appreciate your business; have a great day!
by Jeni Hoffert on 01/14/2020