Customer Reviews of Napleton's River Oaks Chrysler Dodge Jeep Ram
Review type:
New car sales
by Nekoiya on 09/28/2022Amazing service! I was able to purchase my car in 2 hours. The process was seemless.Best sales and service in the Midwest
by Nsscdc1 on 06/11/2022I had a great experience once again. This is the third vehicle I have purchased from Napelton and each time the experience was better.Hi, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Purchased a 2021 Chrysler Pacifica
by Sapper1 on 05/29/2022My wife and I were thoroughly pleased with our experience at Napleton’s River Oaks Chrysler. We were shopping for a used Chrysler Pacifica. We found one we wanted at another dealership but it wouldn’t be ready for a couple days. I saw… Napleton’s had one advertised on line and we decided to make the drive to check it out. We live an hour away in Michigan City, Indiana. Roberto Cortez was the sales person who worked with us. He was very pleasant and courteous. He worked with us on our trade and financing to get the payment where we needed to be. We ended up purchasing the van and the entire process went smoothly.Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Experience
by mmmmmmmm on 05/23/2022Had a great experience with the dealership and staff. Worked directly with Roberto Cortez and Roberto Ortega and could not have asked for better sales reps. Happy with my choice to visit this dealership. Great atmosphere, great deals, low… pressure sales experience, and just over all good people. Would buy from them again in a heartbeat. Thanks guys!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
Great salesperson!
by carbuyer on 05/05/2022Sundae was very kind and thorough with her sale. She made sure we left happy with our purchase.Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Great Delaership
by Tony Tabb on 03/17/2022I found the sales team beyond helpful in purchasing my 2022 Jeep Grand Cherokee. Incredibly helpful in weighing on the model and working hard to change out the rims in a very stressed supply chain. Very responsive and delivered the… vehicle door to door in pristine condition. In the world of Chrysler dealerships they are the absolute best.Hi Tony, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The Best!
by Dannyglover on 03/15/2022Easy and seamless as always! This is my 5th vehicle purchase with Napleton River Oaks. I always go back to Pat and Mo for the best service, best experience, and best value.Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Service
by Bking222 on 01/21/2022JT helped me, my wife and our 1 year old daughter get a new 2021 Pacifica. Couldn’t of asked for better service.Stellar service
by Bryanbethea on 01/20/2022I have purchased 2 vehicles at Naptleton River Oaks. The buying process is quick, easy, and professional. I can’t recommend them any more highly.Purchased vehicle
by Valen343434 on 01/08/2022Excellent service I will highly recommend Sundae Hernderson for your next car purchaseHi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchase of a Jeep Cherokee
by Brenda Lloyd on 12/23/2021updated 12/29/2021Ed Sanders was very professional and knowledgeable about all of the vehicles that I was interested in purchasingHi Brenda, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Napleton River Oaks
by #1 Customer on 10/18/2021The sales rep Sundae was very informative and professional. She followed up to see what my concerns/ status of a purchase. I would recommend her to make a purchase.Hi, we're glad to hear you found Sundae to be so informative and helpful. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
New Truck Purchase
by DoctorJim on 07/25/2021The best vehicle buying experience I have ever had. The General Manager/Salesman could not have been more helpful in my purchase of a 2022 Ram 1500 Limited 10th Anniversary Edition They were awesome and I would give them 10+ stars!Amazing customer service!
by Rkazmer on 02/27/2021Amazing customer service! Sergio and Cody were able to get me into my DREAM car! With a little bit of searching, they were able to get the exact Wrangler I wanted! Kept me updated throughout the whole process! They made it so easy & quick!… I couldn’t be happier! Thanks again!!Hello there, we're happy to hear you had such a positive experience with our team! We will pass along the kind words to Sergio, Cody and the team. We hope you continue to choose us for all your automotive needs! Take care!
Jeep Grand Cherokee Trailhawk
by Biddybel on 01/24/2021My husband bought a car from Napleton river oaks jeep and our salesman Gator was awesome. Hassle free and professional. Our family’s four car purchased from this dealership. My son and I and this is my husbands second. Great jobThanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Car Buying Experience
by B Miner on 01/16/2021Bob Gatelis Is an outstanding salesman who is also personable, honest and very thorough. He made the car buying experience easy. Much thanks to Gator!Thank you so much for sharing your experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Satisfied Customer
by ASP Chgo on 12/13/2020updated 12/18/2020Helpful & fair.Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram!
2019 Dodge Durango GT Plus
by George D on 11/29/2020Great purchase experience. My sales person Roberto Ortega was all business with none of the games.We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We are happy Roberto was able to help you out! Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!
Very helpful and trustworthy
by Theff31 on 07/30/2020I had a challenging situation to figure out with a car and patrick and team talked me through everything and helped me navigate it. They had my best interests at heart and really cared. Great team there.Hi, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Car Buying Experience
by Mario S. on 02/13/2020NAPLETON'S RIVER OAKS CHRYSLER JEEP DODGE has wonderful customer service. From the management-Mo, sales-Patrick, financing-Cody, they were all awesome and made my experience great! Thank youThank you for sharing your response to our staff’s outstanding customer service, Mario! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding sales experience!
by Widepanic6 on 01/18/2020I can’t say enough good things about this dealership and the salesman, Jonathan Torres. This was my first time buying a car in a very long time. The process was seamless. Their customer service is amazing. I called ahead about the car I… wanted to see and they had it sitting out front with my name on it when I arrived. The finance process was a breeze as well. This is an exceptional dealership and our salesman was top notch. Thank you!In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about your experience with Jonathan! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- English
- Spanish
Thanks for sharing your recent service experience with us, Nekoiya! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.
by Piper Yost on 09/29/2022