Fields Lexus Glenview
Today 9:00 AM - 6:00 PM
Customer Reviews of Fields Lexus Glenview
Review type:
Write a review: Service
9 service reviews
Sort by:
Best service
by N mal on 04/19/2025updated 04/28/2025Excellent service very informative staff. Always willing to answer your questions. Video by the service technician very informative.Just drove in and got excellent service
by Mike T on 03/26/2025Jeff, our service rep, was affable, efficient, and helpful in advising what service was needed and what I could defer until my next major (120k) service. I trust Fields Lexus!Mike, we're delighted to hear that Jeff provided you with such helpful and efficient service at Fields Lexus Glenview. Your trust means a lot to us!
Great food, not so great with installing new parts and damaging your car
by Lidia2025 on 02/14/2025They were supposed to install new parking brakes actuators because they were noisy but the new ones are as noisy as the old ones. My other Lexus does not make that noise coming from those actuators. Also they hit something on the front… wheels because of the noise when turning right.Excellent and fast service
by Mike on 07/25/2024I can almost always get my car in very quickly when something unexpected occurs.Mike, it was our pleasure to assist you. Thank you from all of us here at Fields Lexus Glenview!
Like clockwork
by Chris D on 07/12/2023Extremely efficient process. Easy to set up appointment, ready to greet me at appointment time, loaner ready. Texted when finished, greeted me as soon as I returned, reviewed paperwork right away, and paid at cashier as they pulled my… washed and vacuumed car around. I probably didn’t spend more than 5 minutes at the dealership on both ends. Fantastic.Chris, thanks so much for leaving Fields Lexus Glenview a five-star review! We are happy to hear it was easy to set up an appointment, and our team delivered excellent communication and services. See you next time!
Accountability
by JR on 12/22/2022Conscientious service advisor and listens to your concerns and getting your car returned in a reasonable timeframe. Have been with Lexus on Waukegan Road for 12 years and trust Jeff with all my issues. He never fails to help me during… the time I’m there for service issues and regular maintenance.Excellent service
by Mark on 11/18/2022Kevin and the whole service experience was great! Quick and honest.Too Expensive
by Shecknology on 10/26/2022$192 for an oil change and tire rotation is telling never go back for routine maintenance.Fields delivers as usual
by JoBob on 05/14/2022I have used fields for my automobile maintenance for my Lexus they never disappoint. I would recommend them not only as a dealership but as a service option.
About our dealership
We're delighted to hear that you found our service and staff at Fields Lexus Glenview informative and helpful. It's great to know the video from our technician added value to your experience. Thank you for sharing!
by Fields Lexus Glenview on 04/28/2025