Fields Lexus Glenview
Customer Reviews of Fields Lexus Glenview
Review type:
Outstanding Service!
Outstanding Service!
by Laura Robillard on 05/20/2025Chris in Sales took care of a last minute visit. Headlights were not working correctly and he ensured the job got done in an expeditious manner on a very busy Saturday. Thank you so much Chris for your outstanding customer service! I would… recommend this Lexus dealership. LauraLaura, we're delighted to hear that Chris provided outstanding service during your visit at Fields Lexus Glenview. Thank you for recommending us and sharing your experience!
Sales without a gimmick
by Shayna on 05/01/2025Worked with Kieth in sales for a fantastic sales experience from first test drive through the purchase experience. Knowledgeable and relaxed sales experience. Fields wants to ensure you leave happy with the car that fits your needs. I… purchased a nx450+.Shayna, we're delighted to hear that Kieth provided you with a fantastic experience at Fields Lexus Glenview. Enjoy your new NX450+ and thank you for choosing us!
Best service
by N mal on 04/19/2025updated 04/28/2025Excellent service very informative staff. Always willing to answer your questions. Video by the service technician very informative.We're delighted to hear that you found our service and staff at Fields Lexus Glenview informative and helpful. It's great to know the video from our technician added value to your experience. Thank you for sharing!
Just drove in and got excellent service
by Mike T on 03/26/2025Jeff, our service rep, was affable, efficient, and helpful in advising what service was needed and what I could defer until my next major (120k) service. I trust Fields Lexus!Mike, we're delighted to hear that Jeff provided you with such helpful and efficient service at Fields Lexus Glenview. Your trust means a lot to us!
Great food, not so great with installing new parts and damaging your car
by Lidia2025 on 02/14/2025They were supposed to install new parking brakes actuators because they were noisy but the new ones are as noisy as the old ones. My other Lexus does not make that noise coming from those actuators. Also they hit something on the front… wheels because of the noise when turning right.No pressure
by Imswift on 10/07/2024No pressure and very knowledgeable about vehicles.This review is music to our ears! Thank you for choosing Fields Lexus Glenview.
Smooth transcation
by T Albazzaz on 10/03/2024I just purchased RX350h from Fields Lexus. Nate made it a pleasant experience, he answered all of my questions and did his best to show me every option I asked for. He especially didn’t put any pressure and I felt very comfortable… throughout this purchase process. As a previous customer to this dealer, I felt they cared about me and I appreciated this courtesy.Thank you for sharing your experience with us at Fields Lexus Glenview! We're delighted to hear that Nate made the process comfortable and pressure-free. We appreciate your continued trust in our dealership, and we're always here to assist you with any future needs!
Excellent and fast service
by Mike on 07/25/2024I can almost always get my car in very quickly when something unexpected occurs.Mike, it was our pleasure to assist you. Thank you from all of us here at Fields Lexus Glenview!
Like clockwork
by Chris D on 07/12/2023Extremely efficient process. Easy to set up appointment, ready to greet me at appointment time, loaner ready. Texted when finished, greeted me as soon as I returned, reviewed paperwork right away, and paid at cashier as they pulled my… washed and vacuumed car around. I probably didn’t spend more than 5 minutes at the dealership on both ends. Fantastic.Chris, thanks so much for leaving Fields Lexus Glenview a five-star review! We are happy to hear it was easy to set up an appointment, and our team delivered excellent communication and services. See you next time!
Great experience
by Vincent on 05/06/2023A stylish new building here is home to a great staff starting with Mike Kim, our sales associate, who has a very impressive knowledge of all things Lexus. A nice guy honestly devoted to his customers and their needs.Vincent, we're delighted to know that you had a great experience with Mike and the team at Fields Lexus Glenview. We are extremely proud of our new building and glad to hear that you enjoyed your time shopping here!
Great place to buy a car from!
by Steven M on 01/21/2023Very good experience from start to finish. Lots of problems getting inventory but that’s no different with any dealership now days. I bought a car from them in 2006 as well. Really like the people a lot! Very nice and straightforward!Accountability
by JR on 12/22/2022Conscientious service advisor and listens to your concerns and getting your car returned in a reasonable timeframe. Have been with Lexus on Waukegan Road for 12 years and trust Jeff with all my issues. He never fails to help me during… the time I’m there for service issues and regular maintenance.Excellent service
by Mark on 11/18/2022Kevin and the whole service experience was great! Quick and honest.Too Expensive
by Shecknology on 10/26/2022$192 for an oil change and tire rotation is telling never go back for routine maintenance.Excellent experience!
by Hyosok on 10/08/2022David help me out throughout the process. He was awesome and very responsive! The process was a fast, stress-free, and smooth experience. I would definitely recommend this dealer shop!Lexus is best!
by Bryan on 08/01/2022David our sales guy is very good and professional. We purchased 3 cars from him for family recently. I purchased my first Lexus 20+ years ago still running and smooth as an airplane ride!Fields delivers as usual
by JoBob on 05/14/2022I have used fields for my automobile maintenance for my Lexus they never disappoint. I would recommend them not only as a dealership but as a service option.
Laura, we're delighted to hear that Chris provided outstanding service during your visit at Fields Lexus Glenview. Thank you for recommending us and sharing your experience!
by Fields Lexus Glenview on 05/20/2025