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Customer Reviews of Honda on Grand

Review type:

667 reviews
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  • Very Satisfied

    5 out of 5 starsby Larry Higgins on 02/19/2021

    I was very satisfied with my purchase at Honda on Grand. My salesperson was very knowledgeable with all the vehicles on the lot.
  • James was excellent. Clear and trusting.

    5 out of 5 starsby None on 02/17/2021

    We do not have any dislike. James was warm and told us the facts.
  • Honda on Grand

    5 out of 5 starsby Shannon Carroll on 02/17/2021

    My salesperson was professional, knowledgeable and friendly. Overall I had a good experience purchasing my car.
  • Honda CR-V Hybrid

    5 out of 5 starsby Stephen on 02/15/2021

    We had a good experience with Tom and Igor in preparing for our purchase of the 2021 Honda CR-V Hybrid. The car is great and they were professional, responsive, and informative.
  • Honest

    5 out of 5 starsby KSalsa1 on 02/14/2021

    The selling price was provided upfront on the first contact from them, which helped me search for the best deal around the stores in this area. It was refreshing to me, because I thought that it would have put them in a weaker sales position. At the same time, I thought they had confidence in what and how they offer their cars, which was assuring to me. Out of the other several dealers, this dealer was the ONLY one that did this. For other dealers, I had to manage my way to get the information of their selling price. Even after this search, Honda on Grand dealer offered the best deal. Also, Mr. Syed was very courteous on the phone, and Mr. Maldonado made my purchasing process very smooth and stress-free, because prices and fees are clearly communicated without any hidden fees. Since I have had not-so-good experiences with another Toyota dealer in Elgin, my purchasing experience of this Honda car from Sam and Fidel was very satisfying. Thank you both of you! I would definitely recommend you all for my friends.
  • Great Experience from inquiry to delivery

    5 out of 5 starsby Rob on 02/13/2021

    Sam Syed at Honda on Grand is a true asset to this dealership. Sam provided a great price up front and followed through on his commitment for my trade. Even with a last minute curve thrown his way when I switched model years, he honored the original price and trade in offer. Sam had all the paperwork prepared ahead of time and we were in and out within 1.5 hours! Highly recommend the dealership and Sam.
  • Excellent and to the point and honest, smooth and fast

    5 out of 5 starsby Edgar Para on 02/07/2021

    They gave me the best rate, fast response and fast checkout throughout the entire process of car purchase. Edgar para took care of my needs very effectively. He did not try to put pressure and let me make my decision on own and did try to talk me into anything.
  • Great service

    5 out of 5 starsby Smita patel on 02/06/2021

    This dealership is amazing. Ray Abdi is an awesome Manager, always helps buy my car for a great price.
  • No Pressure!

    5 out of 5 starsby Al Trigo on 02/06/2021

    Great experience ; Thomasz Kosirogz is the antithesis of the bad car salesman reputation; he was empathetic, sympathetic, and truly helped fulfill my automotive needs, with NO PRESSURE! Having many Dealer options I made 3 trips to this Dealership, and he was the reason I returned and purchased, along with a great deal. I fully endorse and recommend Honda on Grand, especially if their represented by personnel like Mr Kosirogz. Totally painless experience.
  • Excellent customer service

    5 out of 5 starsby Wendy on 02/05/2021

    Overall experience was pleasant. Came in to get my vehicle appraised to continue shopping around, but everything fell into place. Sam was great with explaining everything, making us feel welcome and appreciated.
  • Great experience

    5 out of 5 starsby Job well done on 02/04/2021

    I purchased a car online and my sales consultant, Cory Griffin was on point. He made sure everything was done in a timely matter and answered any questions i had. He even delivered the car to me the same day. Kudos to Cory and the staff at Honda on Grand for a job well done!!
  • Very satisfied

    5 out of 5 starsby Kate on 01/24/2021

    Make sure to go and see Kyle. He was very helpful and quick. We are happy with our choice!
  • Best dealer EVER

    5 out of 5 starsby Jennifer Malave on 01/20/2021

    The sales team here is great especially Dan, he helps you out with everything. The finance guy I forgot his name. He was a lovely polish gentleman and he had me in and out with all the paperwork I really appreciated he attentiveness and hard work. Definitely the best by far! got my 2020 CR-V Touring.
  • Oil change

    5 out of 5 starsby Wayne on 01/20/2021

    Prompt service
  • Civic EX-L

    5 out of 5 starsby Josh on 01/19/2021

    Recently leased a Civic EX-L from Honda on Grand. Kyle was our salesman and was super helpful and knowledgeable throughout the process. My wife and I had arrived at the dealer about 2 hours prior to closing and Kyle stayed past the close time to ensure that we got everything we needed.
  • Effective Sales Process

    5 out of 5 starsby Zafar Farooq on 01/17/2021

    Edgar did an excellent job in assisting me and my son through the purchase process. He respected our position on what we wanted and worked with the dealership management to work out a deal that satisfied both parties. Edgar was respectful yet persistent in having us make a decision. We completed the entire process in about 90 minutes. Great job Edgar!
  • New car

    5 out of 5 starsby New car on 01/15/2021

    Great job helping me purchase a new car. And very helpful with showing me features of my car and making sure I got the deal I wanted!
  • Tomislav Kosorog

    5 out of 5 starsby Tanya Wilmot on 01/15/2021

    Excellent, friendly, personable and knowledgeable sales representative. Good service and advice.
  • Great Customer Service

    5 out of 5 starsby Viktoria Makdesi Elias on 01/11/2021

    This is the second time I lease from this location and everyone is very helpful, welcoming and nice! Danny made the whole process very easy and quick.
  • 2021 Accord Sport

    5 out of 5 starsby Angel Pena on 01/14/2021

    Salesman Daniel from Honda on Grand was great. Great person and great salesman! Worked very well with me and met all of my needs along with ensuring I get the best deal possible. Great customer service, will recommend to friends and family!
  • Seamless

    5 out of 5 starsby George Gaspari on 01/05/2021
    updated 01/12/2021

    Start to finish our purchase from Honda on Grand (with the help of JJ - James) very smooth and a positive experience

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About our dealership
Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television
  • Television
  • Vending Machines
Languages Spoken (4)
  • English
  • Polish
  • Urdu
  • Spanish