Customer Reviews of AutoNation Hyundai O'Hare
Review type:
Amazing service!
by AKolenda on 07/19/2024Such a great experience! Everyone was so kind and helpful. Truly made my experience so smooth and easy. Also very responsive to all of my questions about the car after I went home and drove it for a few days. So appreciative for the great… customer service, specifically Stepan and Norberto!A splendid buying experience
by Danny P on 05/16/2024I've been watching the 2024 Hyundai Santa Fe for some time now ever since the announcement by Hyundai Motors. Watching many YouTube reviews and other media online. I was intending on buying a 2024 Honda CRV Touring Hybrid to replace my 2015… Honda CRV Touring vehicle and I decided to wait and I'm sure glad I did. Honda's are a very good car, but when I saw the new Santa Fe in person I was blown away. Especially all the technical advances that have been made since having my 2015 Honda. I had decide then that this was the vehicle I wanted. I decided on the Calligraphy Hybrid model. I'm very pleaded with the vehicle overall. The only things I dislike are the "EYE SPY" device that's on the column of the steering wheel. Its very sensitive when the driver is wearing sunglasses. When you have cruise control engaged it will shut off after two audible beeps Apparently it doesn't like sunglasses and also if your hand is resting on the top of the steering wheel while driving. Very annoying to say the least. I travel with a bike rack attached to the tow hitch. When backing in reverse it takes several steps in order to back up the vehicle. I realize theirs somewhat of a learning curve with this vehicle, but overtime I should overcome and gradually figure it out. However, I'm still pleased with my choice of vehicle and I'll will more than likely have many years of enjoyment.Hi Danny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Honest Folks
by Greg Smith on 04/24/2024I dealt with John to buy my Hyundai Tuscan. Buying a new car can be tiresome. But I didn't feel any high-pressure tactics at all, and was very happy with my experience. As my wife said before we picked up the car (did all of the… negotiation online), "I'll believe it when I see it". The shoe never dropped. We got what we wanted, and felt comfortable doing it. I had dealt with other dealers before I purchased this, and I always felt the others were misleading or wouldn't give me the price I knew I could get. I didn't have this feeling here. Thank you!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchased a vehicle
by Hyundai on 01/31/2024The overall experience was good. I will say that the process to get to an acceptable final cost/payment for a particular vehicle is exhausting. I stated upfront what my max.monthly payment could be and it took 2 hours to get to that… point. I could have left and gone to another dealer but I didn't. I didn't appreciate the back and forth with the finance dept prior to them agreeding to my terms.Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (847) 346-0144 so we can assist you further.
Terrific experience
by Nancy L on 12/20/2023I just purchased a car long distance from AutoNation Hyundai. Fantastic experience easy to deal with and the best part was they didn't sneak in unwanted fees like another dealer did it was transparent it was easy and upfront. I had my car… shipped to me on time, and could not be happier, I will be buying from them again.Hi Nancy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bought 2 cars from Zack and Brent!
by RobinP2 on 12/04/2023Nicest guys to deal with at Autonation Hyundai O’Hare! No sales pressure from them and I was thankful for that. Highly recommend them if you are looking for a car. Two of the finest! Thanks guys for all your help!Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service!
by Mr and Mrs G on 11/12/2023Al Pukhovich (salesperson) was awesome and so helpful! He tried to help as much as possible and made the process smoothly. He was very knowledgeable and his insight made us confident that we made a good decision on buying our new 2024… Hyundai Palisade. Great service!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent Car Dealership
by Steve Kachnowski on 09/19/2023From the start, this car dealership has been very professional. Darren, my sales rep, was outstanding on working with me in finding a car and working with me to make the transaction happen. He was not pushy in any way, but more… understanding and helpful. Johnny, the sales manager, has also helped me on numerous occasions and has always been accommodating. I have worked with both Matthew and Michaela in the service department. Both have been extremely helpful in making sure my service has been covered under my warranty. My service has always been prompt and handled very professionally. Overall, this dealership is hands down the best Hyundai dealership I have been to. Highly recommend. I have been very satisfied with my purchase!Hi Steve, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.
I love my new Elantra N and everyone was so helpful in helping me out
by Matthew on 09/07/2023I have never purchased a new car before and to have someone like Matt as my salesman he made it very easy. Matt walked me through everything and showed me the best options. Everyone was great from the managers Brent and Johnny to the… Financial rep Stephan. I’d definitely recommend this place.Hi Matthew, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!
A great experience!
by K-Rockman on 07/11/2023Working with Auto Nation for my new Hyundai Tucson N-line purchase was the best car buying experience I have ever had. Evan Keefe, my salesperson, made the whole experience effortless and he was very attentive in getting back to me with any… questions that I may have had about the process or schedule for my delivery. I would highly recommend this dealership, and especially working with Evan!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.
IONIQ5
by chemist on 04/15/2023I had a very positive experience buying my first EV. People were friendly, helpful and not pushy.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Costco Auto Dealer experience
by BuddyDog on 04/10/2023I went through the Costco Auto program and received a call from John Kraniotis. He was very professional and nice and showed us the vehicles we were interested in. The purchase was very smooth and the trade-in was handled very well. We felt… very comfortable and it was much more pleasant than a typical auto purchase experience. We drove away that night with the new car and we are very happy about the whole experience.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great with sales
by Jenny A on 04/05/2023My experience was really great! Everyone was so helpful everything was explained really good.Hi Jenny, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Needed a New Car
by WildHickory on 04/01/2023We had Matt as our salesman, friendly, knowledgeable, dealership is under construction but that shouldn't affect your decision to go there. We knew pretty much what we wanted and were given the time to explore the features and ask all the… questions. Nice test drive. No pressure! We are repeat customers for a reason, always had a good experience and this time was no different. The car we replaced had 217,000 milesHello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai O'Hare. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Bought a New Car .. Darren Conwell WAS THE BEST !!!
by kenkillips62 on 03/17/2023I have Multiple Sclerosis !!! I THANK Darren Conwell for BEING VERY PATIENT with me .. Darren Conwell Explained Everything I NEEDED to know !!! I called Darren a Few Times with Questions I had that I forgot to ask, and Darren Conwell… called back eveytime !!!!!!! I Would give Darren Conwell 10 STARS !!!!!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Impressive salesman ship Bob at AutoNation Hyundai O'Hare
by J patel on 03/03/2023Very happy with the new car and the process to purchase it. Bob, my salesman was friendly and knowledgeable. After the sale, he followed up with any questions and provided good guidance.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation - 100% Recommended - Best Dealership
by Abbasids on 02/26/2023I bought a 2023 Hyundai Santa Fe Calligraphy from AutoNation. One of the best dealership who is looking to sell and not rip of customers with markups. Best customer service in class. Work with Evan who help you in the car buying process.Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Hyundai
by DW020123 on 02/07/2023No hassle buying experience, love it.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Give this staff a raise for their hard work!
by Samantha Lynn on 01/26/202310/10 would recommend. I was originally working with a sales rep at Honda, next door. That rep had walked me over to Hyundai so I could get additional information on a Kona. Outside the office, the Honda rep had spoken to Evan asking to… take over and speak with me. Regardless of what Evan was busy with at that moment, he still took the town to ensure my needs were met and he found a Hyundai sales rep available. I appreciated the concern and urgency to find assistance and not disregard me because he was unable to personally assist. So great first impression already! From there I was met by John K to review available inventory and answer any questions I had. We took time to review each vehicles specs and he was very knowledgeable to explain the difference with each Kona Model. I may have asked a few questions repeatedly during our time together, and became a little overwhelmed with information, but that never bothered or annoyed him. He had mentioned he had kids and I could tell he had the patience and experience working with someone younger and inexperienced in the car industry. He had the natural father instincts to help! I didn’t feel the typical “car salesman” vibe where they are rushing, impatient and forceful with their sales pitches. After our discussion and before I was to walk out to consider my next move, the used car manager introduced himself to see what he could do to make my decision easier – either refinance my Honda or lease/buy a Kona. Sorry I can’t recall his name at the moment! During our discussion and negotiating, I felt very relaxed, not pressured and was able to interact with this location’s staff very naturally. I truly enjoyed everyone I was able to meet and speak with. This location truly has a very enjoyable staff to work with! This was my first visit ever at a Hyundai dealership and prior to this visit, had worked with Honda for 6+ years. So this experience honestly impacted me to come back and do business with them. Finalizing my conversation with the Used Car sales manager, i knew I’d be coming back same day to make a purchase official. I felt the final offer he had put on the table was competitive, fair and appropriate. I did come back a few hours later which ended up being an hour to close. Regardless of the time it took to finish paperwork and financing, the staff displayed no irritability for being there past closed. I was reassured that it happens frequently and my needs and satisfaction were their main concern. While waiting on financing the finish, I also met Kevin Campbell who was very personable and fun to work with. I appreciated his hospitality and desire to go above and beyond with adding a few accessories on my vehicle. The finance gentleman who handled my paperwork was a delight as well. I cant say anything bad about this experience and I hope this review inspires others to take their business to this location and speak with this same staff.Hi Samantha, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!
Great First Time Experience!
by Marshall W on 01/16/2023Really enjoyed my experience at this dealership. This was my first time buying a car in-person, and my salesperson, Bob, was extremely helpful and knowledgeable. After discussing my situation and needs, Bob pointed in the right direction… which lead me to a much better car and deal than I had expected. I didn't feel pressured or mislead and the process was as straightforward as it gets. Definitely recommend Bob, manager Johnny and this dealership for anyone looking to purchase a car!Hi Marshall, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Purchase of vehicle
by Diamond1028 on 01/15/2023Dealership was great. Helped me learn my new car tricks and treats of new technologyHello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Hyundai Tucson
Hyundai Santa Fe
Hyundai Elantra Hybrid
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Akolenda, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by Kerry Valdez on 07/23/2024