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Customer Reviews of Honda City Chicago

Review type:

Overall sales rating

4.8
4.75 out of 5 stars

(8 reviews)

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8 sales reviews
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  • Thanks for great customer service!

    5 out of 5 starsby Charles T on 05/17/2024

    This was our second time working with Joaquin and he’s terrific. Took great care of us as we talked through many options. We would highly recommend him, and Honda City!
    • Thank you for the wonderful review, Charles! We are thrilled to hear about your positive experience working with Joaquin at Honda City Chicago. We take pride in providing excellent service and we are delighted that Joaquin took great care of you. We appreciate your recommendation and look forward to serving you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 05/21/2024


  • Buying my HONDA ACCORD

    3 out of 5 starsby Harold Hauser on 03/12/2024

    The salesman was. Very nice. NOT PUSHY. The Honda I Purchased was a 2024 ACCORD. SIince it was used as a loaner it was not considered new and was in the used car lot. The price was reasonable except as all dealers you are obligated to pay $343 as a Doc fee which is just a way of the dealer padding their pocket. I traded in a nice 2010 MAZDA 3 with only 71000 miles on it. The used car manager was a jerk. He praised my car but at first only offered me $1500 on a trade. We almost walked out of the dealer, but after showing him the CAR MAX appraisal of $4500 he can up with a better offer.
    • I would like to thank you for sharing this review, Harold. We appreciate your feedback as it helps us grow as a dealership. It's wonderful to hear you found a great Honda Accord. I will be sharing your comments with my team and I encourage you to contact me if you would like to further discuss any elements of your visit. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 03/15/2024


  • Great customer service

    5 out of 5 starsby Isabel on 03/06/2024

    I liked that I was greeted right away and my sales rep was super nice. He was so patient and did his best to accommodate my budget with approval from his manager. He said I could contact him any time with questions.
    • Thank you for your business and this review, Isabel. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 03/06/2024


  • Buying experience.

    5 out of 5 starsby AC on 02/23/2024

    Good seller's guidance through the purchasing process. I was not planning buying a car that day. But I did. The seller kindly offer driving the new car to my home.
    • We appreciate you for letting others know about your buying experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 02/26/2024


  • Great Experience

    5 out of 5 starsby Robert on 01/06/2024

    Pat and Kevin made it easy. No pressure - very comfortable and straight forward to work with. Best car purchase experience we've had. Will recommend to others.
    • Robert, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 01/09/2024


  • Buen servicio y respeto para todos

    5 out of 5 starsby Ilda on 12/10/2023

    Excelente servicio amigable de buena calidad y con una ayuda incomparable para los hispanos proceso fácil y rápido. Tratan a todos con dignidad y respeto
    • ¡Sus excelentes comentarios realmente nos alegraron el día, Ilda! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 12/12/2023

    • Excelente servicio a los hispanos. Respeto y ayuda en todo

      by Ilda on 12/12/2023


  • Great experience

    5 out of 5 starsby Tatiana Jimenez on 11/28/2023

    I came in hoping to get a better deal than a previous dealer I had visited and I was pleasantly surprised. Joaquin was straight to the point and super knowledgeable. Thank you for all your help!
    • Tatiana, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Honda City Chicago! If there is anything else we can do for you, please feel free to give us a call. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 11/29/2023

  • Low key. Don't over-sell

    5 out of 5 starsby Edna on 10/18/2023

    Low key, pleasant, good price.
    • Thanks for letting us know of your complete satisfaction, Edna. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

      by Honda City Chicago on 10/20/2023

The following reviews are more than two years old. They are not included in the overall rating.
141 sales reviews

  • Pleased

    4 out of 5 starsby Mark on 07/06/2023

    I liked dealing with Martin as he was very polite and helping me make my decision to buy at Honda City.
    • We appreciate you for letting others know about your experience, Mark! If you ever need anything in the future, please don't hesitate to let us know. Take care! Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com

      by Honda City Chicago on 07/08/2023


  • Had an amazing experience at Honda City Chicago

    5 out of 5 starsby Victoria on 06/12/2023

    It was fast and the process was clear. The salesman was very polite and handled the business like a pro (Joaquin Teutla is his name)
    • Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 06/13/2023


  • Compre mi carro

    5 out of 5 starsby Severo on 03/30/2023

    Mi experiencia fue muy bien me trataron bien la persona que me ayudó su nombre juan asta me ayudó a traer el carro que compré a mi casa muy contento realmente
    • Apreciamos sus amables comentarios, Severo. ¡Esperamos verle de nuevo en un cercano futuro! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 04/04/2023


  • Honda City Chicago

    5 out of 5 starsby Gene on 03/19/2023

    Professional and polite staff focused on meeting my vehicle needs.
    • Gene, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 03/22/2023


  • Best First-Time Buying Experience

    5 out of 5 starsby Queen on 03/07/2023

    Wow! What a memorable experience with buying my first new car! I loved working with Mr. Ignacio!! He is very understanding and patient and made my experience so smooth! He helped me with a loaner car while my car was being shipped. I highly recommend him! (And he deserves a raise!) I am so grateful to be part of the Honda family!
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 03/10/2023


  • Outstanding

    5 out of 5 starsby Steven on 02/08/2023

    Pat and Juan mad car buying easy
    • Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 02/09/2023


  • Honda City

    5 out of 5 starsby Ali on 01/31/2023

    Very Helpful. Entire process was quick and painless.
    • Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 02/03/2023

  • Best car buying experience ever!!

    5 out of 5 starsby Suzana on 12/24/2022

    It was fast, easy, and everyone was so kind throughout the whole experience.
    • We appreciate you for letting others know about your car-buying experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 12/28/2022

  • Honda review

    5 out of 5 starsby Carlos on 11/02/2022

    Jorge, Our sales person, Made everything possible for us to obtain our car. He was very helpful and informative.
    • Thanks for your outstanding review, Carlos! I'm very happy to hear that Jorge was of such help and informative to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 11/05/2022

  • 2015 Sonata

    4 out of 5 starsby David on 08/21/2022

    We found a car.
    • Congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care! Regards, Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 08/24/2022

  • 2010 Jeep Wrangler

    5 out of 5 starsby Anthony on 08/17/2022

    Great overall experience. The used car manager Chad was very helpful and knowledgeable.
    • It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 08/19/2022

  • Great

    5 out of 5 starsby Jessica on 07/14/2022

    The sales man and manager Caroline were straight forward and there to help. We didn’t feel like there were any gimmicks or sales tactics.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 07/15/2022

  • Excellent

    5 out of 5 starsby Edward on 05/14/2022

    Friendly
    • Thank you for this amazing review! We really appreciate your business. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

      by Honda City Chicago on 05/18/2022

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