Honda City Chicago
Customer Reviews of Honda City Chicago
Review type:
Thanks for great customer service!
Thanks for great customer service!
by Charles T on 05/17/2024This was our second time working with Joaquin and he’s terrific. Took great care of us as we talked through many options. We would highly recommend him, and Honda City!Thank you for the wonderful review, Charles! We are thrilled to hear about your positive experience working with Joaquin at Honda City Chicago. We take pride in providing excellent service and we are delighted that Joaquin took great care of you. We appreciate your recommendation and look forward to serving you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Buying my HONDA ACCORD
by Harold Hauser on 03/12/2024The salesman was. Very nice. NOT PUSHY. The Honda I Purchased was a 2024 ACCORD. SIince it was used as a loaner it was not considered new and was in the used car lot. The price was reasonable except as all dealers you are obligated to pay… $343 as a Doc fee which is just a way of the dealer padding their pocket. I traded in a nice 2010 MAZDA 3 with only 71000 miles on it. The used car manager was a jerk. He praised my car but at first only offered me $1500 on a trade. We almost walked out of the dealer, but after showing him the CAR MAX appraisal of $4500 he can up with a better offer.I would like to thank you for sharing this review, Harold. We appreciate your feedback as it helps us grow as a dealership. It's wonderful to hear you found a great Honda Accord. I will be sharing your comments with my team and I encourage you to contact me if you would like to further discuss any elements of your visit. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
A Quality Operation!
by Joseph on 03/11/2024Prompt assessment (check engine light), great communication from customer rep on status, parts and follow up, and quality service from mechanics shopThank you so much for your review, Joseph! Happy customers are our goal and our mission at Honda City Chicago, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great customer service
by Isabel on 03/06/2024I liked that I was greeted right away and my sales rep was super nice. He was so patient and did his best to accommodate my budget with approval from his manager. He said I could contact him any time with questions.Thank you for your business and this review, Isabel. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Francisco
by Francisco on 03/04/2024It was quick everyone and everything was on time.Francisco, I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Buying experience.
by AC on 02/23/2024Good seller's guidance through the purchasing process. I was not planning buying a car that day. But I did. The seller kindly offer driving the new car to my home.We appreciate you for letting others know about your buying experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Car untouched by any others
by Tara on 02/23/2024Reliable, trustworthy, great communicationThank you for this amazing review! We really appreciate your business, Tara. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great Experience
by Robert on 01/06/2024Pat and Kevin made it easy. No pressure - very comfortable and straight forward to work with. Best car purchase experience we've had. Will recommend to others.Robert, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Exceptional Customer Satisfaction
by Deanna on 01/06/2024The service manager that the advisor for my vehicle was very professional and understanding. He took the time to explain the details of the services recommended for my vehicle and ensured that I would be satisfied with the process of… servicing my vehicle for those services as well as any future services necessary.Buen servicio y respeto para todos
by Ilda on 12/10/2023Excelente servicio amigable de buena calidad y con una ayuda incomparable para los hispanos proceso fácil y rápido. Tratan a todos con dignidad y respeto¡Sus excelentes comentarios realmente nos alegraron el día, Ilda! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Excelente servicio a los hispanos. Respeto y ayuda en todo
Great experience
by Tatiana Jimenez on 11/28/2023I came in hoping to get a better deal than a previous dealer I had visited and I was pleasantly surprised. Joaquin was straight to the point and super knowledgeable. Thank you for all your help!Tatiana, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Honda City Chicago! If there is anything else we can do for you, please feel free to give us a call. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great dealership
by Michael on 11/13/2023Helpfull and friendly staff. Humza Chauzhry and technician helped solve mystery of a bad sensor which another Honda dealer was unable to accomplish. Glad I took it to Honda City and their top rated staff. Will definitely return for all my… Honda maintenance. My next vehicle purchase will be at Honda City! MikeThank you for this amazing review! We really appreciate your business, Michael. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Good Service
by Troy on 10/20/2023I like the convenience of scheduling and appointment on short notice. Also took care of replacing my wipers after car was done I appreciated that.Troy, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Low key. Don't over-sell
by Edna on 10/18/2023Low key, pleasant, good price.Thanks for letting us know of your complete satisfaction, Edna. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great job!
by Dixon on 09/07/2023So organized! Communication is fantastic.Thank you so much for taking the time to share your feedback with us, Dixon! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com
fast & conveniant
by Ed on 08/30/2023fast & conveniantWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com
Excellent Service
by Russell on 08/20/2023They always give your car a overall inspection. They keep you informed on the progress of you service.Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com
Great service!
by Stephannie on 07/15/2023Although the staff was busy and there was only one advisor, Daniel, they were all friendly. They had also communicated recommended services, its level of urgency, and why.Thank you so much Stephannie for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com
Pleased
by Mark on 07/06/2023I liked dealing with Martin as he was very polite and helping me make my decision to buy at Honda City.We appreciate you for letting others know about your experience, Mark! If you ever need anything in the future, please don't hesitate to let us know. Take care! Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com
Best Honda service
by Nicole on 06/28/2023Everyone was polite and helpfulThank you for leaving us this great review! We are very happy to hear that we could be so polite and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager
Had an amazing experience at Honda City Chicago
by Victoria on 06/12/2023It was fast and the process was clear. The salesman was very polite and handled the business like a pro (Joaquin Teutla is his name)Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager
Thank you for the wonderful review, Charles! We are thrilled to hear about your positive experience working with Joaquin at Honda City Chicago. We take pride in providing excellent service and we are delighted that Joaquin took great care of you. We appreciate your recommendation and look forward to serving you again in the future! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
by Honda City Chicago on 05/21/2024