Customer Reviews of Fletcher Jones Audi
Review type:
Pleasant experience
by Jeffrey on 03/28/2022Stephen Donohoe made our purchase experience easy and pleasant. He listened to all our needs and was able to put together a deal that was exactly what we wanted. The management team presented a reasonable trade-in offer and the paperwork… process for the sale and financing efficient and fast.Best Audi Dealer in USA
by Daniel Moore on 03/23/2022on March 15, I purchased a 2022 Audi RS Etron GT from Fletcher Jones Audi in Chicago. I worked with Jack Broder and was outstanding explaining and detailing all the features in the all new Audi EV. Everything was perfect from start to… finish.Hi Daniel! Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and gratitude towards Jack and we will be sure to pass it along! We look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Audi
Great service
by Cameron on 03/22/2022Wonderful people with great serviceHi Cameron, Thank you so much for your kind words! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Audi
Audi Lease buyout
by Jay Farrell on 02/17/2022updated 02/23/2022Great team.Hello Jay! Thank you for your kind compliments! We hope to welcome you back soon! Take care, Your friends and family at Fletcher Jones Audi
Great Experience!
by Andy on 02/04/2022Karen H. is a great sales team member. She helped me with my vehicle issues in a very quick and efficient manner and got me into a new lease at a great rate and for a great car. Highly recommend.Hi Andy, Thank you for sharing your feedback with us. We truly appreciate your business and we are so pleased to hear about the excellent service that Karen has provided you. We look forward to welcoming you back during your next visit! Take care, Your friends and family at Fletcher Jones Audi
Great Sales Person
by Sam Robinson on 01/29/2022From the moment we encountered Matthew our experience was great! My wife and I stopped by Audi after leaving Land Rover. We did not have an appointment and Matthew just happened to be at the reception desk before leaving for lunch. Once he… heard that we were interested in the A8, he said I will help them because he was one of two people who really knew that car. We walked around looked at a few and then I said we need to test drive. Matthew said ok and we drove the the car off the showroom floor. During the test drive Matthew really demonstrated his expertise regarding the A8! After driving and experiencing the power and luxury of the A8L, I was sold. A8 is the perfect executive car. It combines all the convenience the a c-level ride and the muscle of a sports car.Hello Sam! Congratulations on your new A8! We are truly pleased to hear about the wonderful purchase experience that Matthew has provided you. Thank you for sharing your feedback with us, we wish you the best memories with your new car. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi
Audi Q5 e
by Philip Osenton on 01/28/2022Exceptional experience with Audi Fletcher Jones, thank you to Channing Greene for the wonderful service and for going above and beyond. Happy to finally be running on electric and having an amazing 2022 Audi Q5 e plug in hybrid for the… remainder of the Winter, 6 inches of snow here in Chicago !Hi Philip! Congratulations on your new Q5 e! We truly appreciate your business and feedback. We are so pleased to hear about the exceptional experience that Channing has provided you and we will be sure to pass along the kind compliments. Thank you for choosing Fletcher Jones, we wish you many miles of enjoyment with your new car! Take care, Your friends and family at Fletcher Jones Audi
Amazing experience at Fletcher Jones
by Zak on 12/26/2021As a first time car buyer, we had low expectations of the sales process in getting a new car, especially in the current market with all the issues related to the supply chain. The team at Fletcher Jones, with Channing as the main contact,… were both friendly and professional in helping us in our journey. We are pleased with our experience and our beautiful E-tron and would recommend all people looking for a luxury electric car to go this route.Hello Zak! Congratulations on your new E-Tron! Thank your for taking the time to share your feedback with us. We cannot be more pleased to hear about your recent visit with Channing and we will be sure to pass along the kind compliments! Thank you again for your business and your recommendations. Please don't hesitate to contact us should you have any questions or concerns! Best, Your friends and family at Fletcher Jones Audi
Purchase A5
by Skip Robertson on 11/19/2021Great experience at Fletcher Jones with sales rep Karen. She was knowledgeable, friendly and no high pressure. Fair price for the car we bought and also my trade in.Hi Skip! Thank you for taking the time to leave us such a wonderful 5-star review. We could not be more pleased to hear about your recent visit and your great experience with Karen. We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! Take care, Your friends and family at Fletcher Jones Audi
Efficient, friendly, and simple purchase experience
by Mike Ferguson on 11/09/2021The purchase process was simple and efficient. The communication with the sales team after making an inquiry online was timely and direct. The negotiation regarding terms of the purchase were transparent.Hi Mike! Thank you so much for taking the time to leave us such a wonderful review. Our team was thrilled to read that we were able to provide you with such a positive purchase experience by being communicative and transparent! We are truly grateful for the opportunity to serve you and we look forward to doing so for many years to come. Take care, Your friends and family at Fletcher Jones Audi
Phenomenal Service
by D Grizzle on 11/02/2021Was treated to exceptional service from start to finish. Actually enjoyed the experience.Hello! Guest satisfaction is important to us and we could not be more pleased to hear about your recent experience! Our team is truly grateful for your business and the opportunity to serve you! Take care, Your friends and family at Fletcher Jones Audi
Fletcher Jones Rock!
by Best Sales Experience on 10/31/2021The sales representative Channing Greene made the experience of buying my next new vehicle one for the books. Very knowledgeable, kind and understanding to my busy schedule with no pressure made the experience GREAT! Thank you… Channing! Love my new 2022 Q5 Prestige!Hello, Congratulations on your new 2022 Q5 Prestige! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that Channing was able to deliver such an amazing experience throughout your car buying purchase. It brings us so much joy hearing that he was kind, knowledgeable, and assisted you the best pricing to care for your vehicle! We'll be sure to relay over the kind words expressed on your behalf! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Welcome to the Audi family! Take care, Your friends and family at Fletcher Jones Audi
Most comfortable car buying experience to date
by Jason08 on 10/28/2021I recently purchased a preowned Audi A4 with Dexter Gordon as my sales representative. I have to say it was the most comfortable experience I have ever had buying a vehicle. Dexter was extremely professional, knowledgeable and made us feel… at ease buying our daughter a safe and reliable vehicle. Thank you Dexter!Hello Jason08, Congratulations on your beautiful Audi A4 purchase! Thank you for choosing Fletcher Jones Audi! It is our top priority to give guests an outstanding sales experience! With that being said, it is a delight to hear Dexter Gordon ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Audi
Do business with Fletcher Jones!
by ERIC JONES on 09/01/2021I just wish to express gratitude for the most pleasant buying experience with a car dealership ever. From the moment we arrived and spotted the vehicle staged and ready for my test drive, to being greeted upon our entry to the showroom… floor by the Sales Manager Mrs Speer, to meeting my Audi Specialist Mr. Bjorgo and receiving assistance with the purchasing process of my first Audi with Mr. Krasnow made purchasing an automobile a breeze. You want a vehicle ? Fletcher is where you go! Thank you much. Sincerely Eric JonesHello Eric, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best, Your Friends and Family at Fletcher Jones Audi
Appreciation
by Channing was great on 07/05/2021I have not bought a car in 18 years. My thanks to Stephen who provided my initial orientation & education to the Audi brand. Appreciation to Rafael & Brett as well. Channing sold me my 2018 Audi A4. He was supremely patient, attentive &… professional. He took a great deal of time out of his day to acquaint me with my new vehicle. I will be forever grateful.Hello! Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Channing. Guest satisfaction is very important to us and so is your feedback. We look forward to your next visit. Best, Your Friends and Family at Fletcher Jones Audi
Excellent Experience
by Josh and Nadia on 06/28/2021We were interested in Audi as a new vehicle after more than a decade with our previous car, but wanted to test everything out first, including the experience of dealing with the staff. I found them to be friendly, forward and definitely… willing to find information for us, even when we had not committed to purchase anything. They seemed to enjoy taking us on drives rather than push us straight to purchasing as fast as possible, to ensure we liked the vehicles. There was never a rush or hard sales pitch, making the decision less stressful and came to it after a few weeks. The particular model and specs we were interested was not in yet, but they made certain we were aware that when a matching vehicle was coming in, we would have a chance to see it first. Eventually our new Q3 Premium Plus S Line came in, and the process from trade in to leaving with the vehicle was less than two hours. Even our finance contact did not push us to any particular plan, just stating what they each offered and insight into what they did/not do. He was a joy to speak with. We enjoyed working with Nolan and Karen through this experience and we have enjoyed our new Audi too!Hello Josh and Nadia, All of us at Fletcher Jones Audi are truly grateful to have the opportunity to assist you during your quest for a new Audi! Our team was pleased to read that you found your dealership experience be attended to with true VIP treatment while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to know Nolan and Karen were at your side to ensure you had the ultimate car buying experience from beginning to end. Congratulations on your new Q3 Premium Plus S Line! Best Your Friends and Family at Fletcher Jones Audi
Vehicle Purchase
by Vince on 06/09/2021We had an exceptional experience and we owe it all to salesman Steven D. His knowledge of the Q5 was just what we were looking for. He answered all of our questions, was patient with us and made the purchasing process enjoyable.Hi Vince, Wow! What a wonderful review and thank you for your 5 star rating too! Our team was thrilled to read that Steven provided an exceptional experience by being knowledgeable and patient! We are truly grateful for the opportunity to serve you and we look forward to building a lifelong relationship with you. Congratulations on your newly purchased vehicle! Enjoy every mile and welcome to the Fletcher Jones Family! Best regards, Your Friends and Family at Fletcher Jones Audi
Best Car Buying Experience
by MARCY WILROY on 06/05/2021Had a wonderful experience with Bill.. I hate when you buy a car and it takes all day.. this was not the case. Bill was patient, funny and considerate of my time.Hi Marcy, We are truly grateful that you took the time to share about your recent experience at Fletcher Jones Audi with Bill and thank you for the 5 star rating! Our team was very happy to read that Daniel provided you with a seamless and timely experience during your sales journey! Congratulations and enjoy every mile! Happy Driving! Your Friends and Family at Fletcher Jones Audi
Certified Vehicle Purchase
by Ray B on 05/17/2021Could not be happier with the smooth and professional sales process.Hi Ray, Guest satisfaction is important to us and we could not be more pleased to have you complement our sales team on their level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! All the best, Your Friends and Family at Fletcher Jones Audi
Great experience - Thanks Matthew Bjorgo
by Fatih Ozguner on 04/05/2021We had a great buying experience in Fletcher Jones Audi. I especially would like to thank you Matthew Bjorgo. He is a great salesperson, has a great personality and helped us a lot with our decision.Hi there, Wow! Our team at Fletcher Jones Imports are truly flattered to read your generous sediments for Matthew Bjorgo. It is wonderful to know of the great support and great experience you received while working on the purchase for the right vehicle! We are truly thrilled to welcome you to our Fletcher Jones family and hope you enjoy every mile on your newly purchased vehicle! Kind regards, Your Friends and Family at Fletcher Jones Audi
Excellent Experience Buying New Q7
by HFife on 04/03/2021We had a great experience at Fletcher Jones and working with Stephen D. We knew what we wanted and they had the best inventory and value out of any of the surrounding dealerships. We walked away feeling great about the deal. Stephen was… very knowledgeable and patient. He was instrumental in securing a great deal for us. We are very happy with our new Q7!Hi there, Congratulations on your beautiful Audi Q7! The team at Fletcher Jones Audi strives to provide each guest with an amazing experience. Our team was beyond happy to read that Stephen was patient, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are grateful to have earned your business and we look forward to working with you for many years to come and are here to help should you need us. Enjoy every mile! Your Friends and Family at Fletcher Jones Audi
- Complimentary Coffee
- Television
- Customer Lounge Area
Hi Jeffrey! We are so pleased to hear about your recent visit with Stephen! Thank you for taking the time to acknowledge the excellent experience he has provided you. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi
by Fletcher Jones Audi on 03/31/2022