Bill Kay Honda
Customer Reviews of Bill Kay Honda
Review type:
Buy a Honda from Bert
by BrianBres on 09/08/2017Bert is great. He walked me through the process and was very thorough. I never once felt rushed or pressured. Enjoyable experience. And the Honda's are great too!Sam
by fire_chief55 on 08/19/2017updated 09/07/2017Sam of the service department was extremely helpful and did a great job of explaining what his department was going to do to fix an ongoing problem. Excellent customer service! Thank you Sam.Thank you for leaving us this great review. We are very happy to hear that Sam was extremely helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Bill Kay Honda Service Team is phenomenal
by KimWhitmer on 08/25/2017Allan was very helpful when scheduling my appointment. Since he wasn't going to be in on the day I was there he "coached" me on what to tell the advisor upon arrival. Kathy was attentive and helpful. When a brake problem was discovered… she thoroughly explained the situation and then was able to get it fixed during my same visit.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Great Customer Service
by krybolt on 08/20/2017Saul is very personable and worked with us to to help us find the best vehicle at the right price. It never felt like he was rushing us to come to a decision. This is my second purchase from them and I will keep going back to them in the… future.We appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Honda CRV Touring
by Michelle1208 on 08/20/2017Saul was great. Took the time to get us what we needed at a price we liked. Did a lot of shopping around and went with Bill Kay which is where we started.Thank you so much for your feedback. We appreciate building customer relationships and we truly value your business. We look forward to working with you again. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Elite Purchase Experience
by Terry2017 on 08/11/2017Internet/email initial contact. Got a quick response from Areal at Bill Kay Honda. Price quote was clear, detailed and acceptable. Further communication regarding sale and delivery was exceptional. Areal Serrano made the entire process… seamless. I had requested quotes from several dealers within 200 miles of my residence, and had either phone, email and even one face to face meeting in my purchase search. Bill Kay Honda was by far the most easy to deal with and worth my 3 hr drive to finalize the deal and bring home a new Honda Pilot Elite.Terry, thanks for this great review and congratulations on your new car! We are so pleased that Areal was able to provide you with such exceptional service. Enjoy your new Honda Pilot Elite! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Great Salesman
by Vlietz80 on 08/09/2017My salesman, Joe, was very courteous and helped me out a lot with my purchase. Joe was a big reason why I made the purchase.We appreciate you taking the time to leave us a great review! We are pleased to hear Joe did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
2017 CR-V EX Molten Lava
by AllisonB5 on 08/04/2017It was very easy to work with Joe and Ed to purchase my new CR-V. It was great that they had the color and trim package I was looking to purchase.Allison, we appreciate you taking the time to leave us a great review! We are pleased to hear Joe and Ed did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Very satisfied with this place
by SharylTreacy on 07/26/2017updated 07/31/2017Everyone was very helpful especially Sam.She went out of her way for us and she was very helpful and did a good job showing us the cars and different feautures.I would definitely send people to Bill KayWe appreciate you taking the time to leave us a great review! We are pleased to hear Sam did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
bmorris
by Brockmorris on 07/24/2017updated 07/31/2017great service as always from Bert Tvrz, he worked me in even though he had several customers he was dealing with. took the time at end of purchase to introduce me to service person and review the car with me before leaving.We appreciate you taking the time to leave us a great review! We are pleased to hear Bert did a great job in assisting you in your purchase. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Visit for oil change and filter
by Charles154 on 07/27/2017Everyone is courteous . They do what I ask for. This dealership has always treated me fairly . Also they are located near by .Charles, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Frustrated but Appreciative!
by DebbieG7 on 07/20/2017updated 07/27/2017I scheduled an appointment on line for an oil change. I live in 35 minutes away but I purchased my CRV from Bill Kay Honda. Everyone was so nice that I decided that the drive was worth it. I waited two hours for the service to be completed… and was getting very frustrated and impatient. I knew I made a mistake and would keep my business closer to home. After talking with Sam Rios, who was very apologetic and talked to me very calmly and respectfully, I changed my mind. He ended up not charging me for the oil change and kept a customer. I hope you appreciate him. I know I did. Thanks Sam!Thanks for your great review, Debbie. We do appreciate your patience for the extended wait that you encountered. I'm glad to hear that things have been smoothed over by Sam. Please let us know if there's anything else we can do for you. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
spectacular service!
by Barbara_s16 on 07/18/2017updated 07/27/2017the service department is very attentive, made sure all the service was completed quickly and my car was very clean after.We appreciate your review! Thank you for choosing Bill Kay Honda for your automotive needs. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
happy camper
by Donaldcase on 07/17/2017updated 07/27/2017Exemplary is the one word to describe Alan. Alan has always been a consummate professional when bringing my auto in for service.Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Alan was able to satisfy that. Please let us know if there's anything else we can do for you. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Bert
by AllenHahn on 07/15/2017updated 07/25/2017Bert. It was all Bert. Bert is my kind of salesman. Genuinely nice guy and zero BS. Bert made the whole process very simple and quick, and that's exactly what I was looking for in a car sales experience.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Bert was able to meet your needs. At Bill Kay Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Satisfied customer
by Alyshakj on 07/09/2017updated 07/25/2017Burt was great! Got in n out easy as pie. Proud owner of a new camaro. Worth the trip out to Illinois. Thanks guys!We appreciate you taking the time to leave us a great review! We are pleased to hear Burt did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Bill Kay Honda
by Frankakee on 07/18/2017Stopped in for oil change and got to test drive car I was interested in. Got online quote, no haggle. Good price! Better than other quotes from other dealers.We appreciate your review! Thank you for choosing Bill Kay Honda for your automotive needs. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
my bill kay service
by StevenA8 on 07/03/2017updated 07/14/2017personable, informed techs and workers who are there to make sure i'm satisfied and they give me every consideration on price from coupons to extended warranty to just good faith.Hi Steven and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
Great service department
by Corwinteach on 06/13/2017updated 06/28/2017The service department is always helpful and friendly. Over the years they have always been honest and have helped us make decisions that were best for our family.I appreciate you taking the time to leave this wonderful review. I will share your comments with the rest of our team. If you need anything else, please don't hesitate to contact us. Best Regards, Jeff Linder - GM - jeff_linder@hotmail.com
Front Sway bars replaced
by Xesmajew on 06/14/2017updated 06/28/2017Great service department and service writers. They did a good job replacing the parts and resolved my handling issues. Easy to deal with and honored their price estimate.Thank you for your review! I am happy to hear our service team could provide you with an efficient experience. Come back and see us again soon! Best, Jeff Linder - GM - jeff_linder@hotmail.com
CRV
by Romymie on 05/30/2017updated 06/07/2017It was low pressure. Very informative. Burt wanted to make sure I knew how to use the car's safety and convenience features.Thank you for your review. I am happy to hear everything went well for you. We look forward to working with you again soon. Best Regards, Jeff Linder - GM - jeff_linder@hotmail.com
As a premier Illinois Honda dealer, we have a huge selection of new and used vehicles from which to choose. Bill Kay Honda online and offline customers enjoy vehicle specials every day. We offer Honda service & parts, an online inventory, and outstanding financing options, making Bill Kay Honda a preferred dealer serving Bourbonnais, Kankakee, Matteson, Joliet and Orland Park area Honda buyers. Ready to set up a test drive? Visit our Kankakee area Honda dealership in Bourbonnais, IL today!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Spanish
Thank you for your great review! We're glad to have Bert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com
by dealerreply on 09/11/2017