Customer Reviews of Grand Subaru
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11 service reviews
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A Dealer that is a pleasure to visit!
by Helpfulhannah on 10/14/2024I am always treated well at Grand Subaru. The service that my vehicle needs is explained to me. The representatives are nice. The waiting area is comfortable and coffee, water, and snacks are provided.Easily One of the Best
by Mark Manetti on 09/14/2024Best customer treatment by service department so far. I’m 77 and have worked with many fine service departments. Communicating with service people has been the best although a relatively new customer. Usually it takes time to feel good… about service people, if their good. I feel right at home already.Great Service
by Justin S on 01/02/2024This dealer provided good service to my car and I wouldn't mind going here again.First service
by Richard on 11/28/2023All employees were helpful, pleasant, courteous. Facilities clean, service done in timely manner, comfortable waiting room.Subaru Impreza
by EDLProf on 03/28/2023Excellent service despite no advance appointmentGreat Subaru Dealership!
by SubiBah on 03/21/2023Clean, courteous, thorough, and fast!Gear shift bulb replacement
by GRStach on 01/23/2023Work was done in a timely manner. Joe the service rep was helpful and pleasant to correspond with.30,000 Mile Inspection
by mcerickson on 04/05/2021I was pleased to be given a "loaner" and then for the flexibility in returning it around my schedule.In and Out as promised
by Me&MyRex on 01/25/2021This service only required an oil change and tire rotation. The service write up was fast and service was completed right on time. The multipoint inspection was explained in detail so I knew what parts would need replacement in the… future.Thanks for the quick fix.
by BLKrx on 12/08/2008I brought my car in for service because another dealer (after 4 attempts) couldn't figure out the problem with the misfire code. Thank you guys for the quick fix and I will be seeing you soon for that oil change special.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Legacy
About our dealership
Grand Subaru in Bensenville, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards. Our experienced Subaru Chicago sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (2)
- Polish
- Spanish