Elgin Hyundai
Customer Reviews of Elgin Hyundai
Review type:
My new Tuscon.
Fantastic experience
by Nina on 08/30/2023Staff was excellent, professional, and knowledgeable. Michael the manager was absolutely amazing, Jorge was great explaining all the features of my new car, and Gary was awesome to test drive cars with. The entire team was outstandingYour compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Love my new Genesis!
by Cindy on 08/28/2023The folks we came in contact with were very nice and knowledgeable. The dealership was easy to locate and very clean. The transaction was completed very quickly and effectively.I appreciate your marvelous feedback, Cindy. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Nice Waiting Area
by Maureen on 08/28/2023I usually wait for my car, and the waiting area is nice with multiple types of seating including a work nook and charging charging stations. Oh, and the snacks. I definitely like the snacks. Also, when my car needs service, the… work/repairs/maintenance is explained and easy to understand.To say thank you is not enough, Maureen! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Elgin Hyundai again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
2019 Tucson
by David on 08/27/2023Very polite and courteous, very informativeI appreciate the kind words, David. I look forward to seeing you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Outstanding service advisor
by Roger on 08/26/2023Keith, the service advisor, is terrific! He spends the time asking you questions about how he can assist you with the service of the vehicle. And on completion of the service, he walks you to your vehicle…very professional!Roger, thank you for the awesome feedback! You're right, Keith is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Purchase of 2014 Honda CRT-V EX-L.
by Robert on 08/26/2023Prior to buying the 2014 Honda CR-v EX-L from Elgin Hyundai, I owned a very similar 2014 CR-V. Problem was, I totaled that vehicle in a crash on I-57 near Champaign. I needed wheels. Finding another CR-V hasn't been that easy. Used… Hondas hold their value quite well and finding one that I could afford became a real challenge. Elgin Hyundai offered a CV-r that was within reach (barely) and I bought it. Was my purchase a wise one? Only time will tell. I sure hope so.Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great job!
by Doug_K on 08/22/2023Everyone was really nice and made me feel comfortable. Buying a car is a stressful thing and they made it a bit less stressful.Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great Dealership!
by Mark on 08/17/2023working with David and Stephanie and David was a pleasant experience. The dealer ship is amazing and the Genesis G70 I bought is a thrill to drive!Mark, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Review of purchasing a vehicle
by Mary on 08/15/2023Katie was great to work with. She listened to what I was looking for in a car and my budget. She took her time with us and answered all of our questions.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Troy
by Troy on 08/11/2023Gilber was very professional and attentive to our needs. I would purchase any tier of vehicle from him from older used to luxury when we are able to afford it.Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Friendly atmosphere. Great pricing
by Dominick on 08/09/2023Not trying to sell us something that’s not needed. Explains sale and options on vehicles. Friendly atmosphere. Vehicle was very clean. Quick process.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Excellent service staff
by Jerrine on 08/03/2023I feel respected when I take my car in for serviceThank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Genesis GV70
by Michael on 07/30/2023Straight to the point no hassling on extra cost or other cars to choice. Sales person walked me through all options on both cars I came to review. Katie was great! Will come back againThank you for the wonderful review, Michael! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Purchase of 2023 Genesis GV70
by Stephen on 07/25/2023I bought this car from Elgin even though I live in Georgia. Elgin was extremely helpful throughout this process, even handling getting the car registered in Georgia.It was a very satisfying experience.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
A pleasant experience
by Richard on 07/24/2023I was greeted as soon as I stepped out of my vehicle and was told what the estimated time my wait would be. The waiting area was clean and had coffee, vending drink and snack machines and very comfortable seating.We appreciate your marvelous feedback, Richard. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as welcoming service to our guests. Please come see us for any future needs. Thanks again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Thank you George!
by Paulina on 07/17/2023George was very helpful with all the questions we’ve had. Fantastic experience !Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Service appointment
by Rigo on 07/17/2023I had a service appointment to have a part of the front bumper replaced due to some bubbling. While there I asked my service representative if I could also have the wiper recall completed and an oil change. I was honestly expecting a NO.… Ron was very accommodating and told me it wouldn’t be a problem. He was awesome to work with, and all the work was completed that day.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great
by Cathy on 07/13/2023Very friendlyThank you for your wonderful feedback, Cathy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great job
by Victoria on 07/13/2023Sales associate, Jim and sales manager, David were excellent in helping me find what I was looking for.Thank you for leaving us this great review, Victoria! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
anti theft recall
by Karen on 07/07/2023efficient handling when recall was finally taken care of (almost) my remote starter had to be disabledThanks for giving us the opportunity to service your vehicle, Karen. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Buying and Service a 5 Star Experience
by Beth on 07/06/2023The salesman was friendly and low key.Thanks for the wonderful review of your recent visit to our dealership, Beth. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai Tucson
Hyundai Santa Fe
Hyundai Palisade
Hyundai Elantra
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Gujarati
- Urdu
- Korean
Thank you for your wonderful review, Hans! I'm thrilled to hear that Yuri and Katie provided you with such helpful and knowledgeable service at Elgin Hyundai. We pride ourselves on our team's dedication, and your feedback truly means a lot to us. We hope to see you again soon! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
by Elgin Hyundai on 06/05/2025