Wickstrom Chrysler Jeep Dodge Ram
Customer Reviews of Wickstrom Chrysler Jeep Dodge Ram
Review type:
Fun Day to end the Summer
Fun Day to end the Summer
by Jim Fenzel on 09/22/2025A great experience … my sales rep Andrew knew exactly what I was looking for and in less than 24hours had me in my new car. Knowledgeable and a great support in my search for a car. Once again a great experience!Hi Jim, hearing this feedback about Andrew made our day! Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram and for sharing your experience. Enjoy your new ride!
Wickstrom customer for life
by Lester Malanowski on 08/29/2025My family and I have purchased several cars from Jared Nelson over the years. The leadership team from sales to service have proven they’re committed to provided a solid customer experience. From buying to issues most recently with the… vehicle they have gone above and beyond and have kept me a promoter and repeat customer for time to come. Ask for Jared if you need a new/ used car he will consult you through the process pressure free and professional.Thank you, Lester, for your continued trust and support! We’re pleased to hear Jared and our team always provide top-notch service. Your recommendation means a lot to us! - Wickstrom Chrysler Jeep Dodge Ram
Jeep Grand Cherokee purchase
by Ray Mulligan on 08/27/2025I purchased a Jeep Grand Cherokee through Wickstrom Auto Group, working with Eric Jensen, six years ago. That proved to be an excellent experience. So when I was recently in the market for a new vehicle my first stop was back to Wickstrom… Auto Group and was thrilled to learn I would once again be working with Eric Jensen. Eric patiently guided me through the education process, a test drive, and the financial arrangements to purchase a Jeep Wagoneer, then a Lincoln Aviator, and finally the Grand Cherokee Summit which I ultimately purchased. Throughout this recent purchase, I found Eric Jensen to be the same friendly, knowledgeable, and totally professional sales consultant I had experienced working with six years earlier. The entire start to final delivery process working with Eric and the Wickstrom Auto Group Team was simple, efficient, and totally stress-free. In short, an outstanding overall experience. I would strongly recommend the Wickstrom Auto Group and Eric Jensen to anyone who is in the market for a new automobile. It was a pleasure working with them.Ray, we're grateful for your loyalty and kind words about Eric and our team at Wickstrom Chrysler Jeep Dodge Ram. Congratulations on your new Grand Cherokee Summit! Wishing you miles of joy, and thank you for choosing us again!
Stay away
by Mike on 08/08/2025Stay away unless you like paying for unnecessary repairs. So my check engine light came on in my Jeep Grand Cherokee, stopped at an auto zone to have the codes read. Code said it was the ESIM module. Took my Jeep in and asked the to replace… the ESIM module. The said they will do a diagnostic check and let me know. When they called they said it was a completely different sensor, and a hose…. I said fine fix it. $525.00…. The next day the check engine light pops back on. So I call and they tell me to bring it back in. This time when they check they tell me it the ESIM module…. Now I am pissed as that is what they were supposed to fix the first time. Another $300.00. Feel like I totally got scammed to pay for things that did not need to be fixed. When I asked they, their response was well sorry that you feel that way. My recommend stay away from all Wickstrom dealers they are [non-permissible content removed] and make you pay for things you did not ask for..Excellent service and great deal!
by Tn on 08/01/2025updated 08/06/2025Jared and wickstrom Jeep took the extra steps to make sure we got the best deal possible and went the extra mile with service- including shampooing our kids car seats when they were prepping our new jeep!We are pleased that Jared took great care of you and went the extra mile with service. Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram and for sharing your experience. Safe travels in your new Jeep!
Woody and the team were great!
by J Franklin on 05/09/2025updated 06/06/2025Woody and the rest of the team were great!! We are very happy with our purchase. Woody was very honest and helpful. WE WILL BE BACK!! AWESOME EXPERIENCE !We're delighted to hear that Woody and the team at Wickstrom Chrysler Jeep Dodge Ram provided an awesome experience for you! Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future. Enjoy your new vehicle!
Such an amazing experience
by Don DiPaolo on 06/01/2025⭐️⭐️⭐️⭐️⭐️ I had a great experience with my car purchase! Don was so helpful and was very patient with me. The process was easy, fast, and completely stress-free. I got a great car at a great price, and everything went smoothly from start… to finish. Highly recommend!!Don, we're delighted to hear that your car purchase experience was smooth and stress-free at Wickstrom Chrysler Jeep Dodge Ram! Thank you for the recommendation, and enjoy your new ride!
5 time customer!
by Roadrunner on 05/30/2025This was my 5th Jeep purchased from Woody. Safe to say that I’ll never buy a vehicle from anyone other than Woody, and anywhere else but Wickstrom! Couldn’t be more satisfied!We're delighted to hear that Woody and the Wickstrom Chrysler Jeep Dodge Ram team have earned your loyalty with another successful purchase! Thank you for choosing us once again, and we look forward to serving you in the future. Enjoy your new Jeep!
Sit dwn with Jared
by Charles on 05/28/2025Jared is great to work with, full of energy to assist Wickstrom customers. A+ ratingReviews like this one make our day, Charles! Thanks from the Wickstrom Chrysler Jeep Dodge Ram team.
Great experience!
by James Brown on 05/23/2025Had a great experience buying a Jeep from salesman Don DiPaulo. He is an honest, professional, no-pressure salesman. I will buy from him again. He made the experience painless.James, we're delighted to hear that Don made your Jeep buying experience so seamless at Wickstrom Chrysler Jeep Dodge Ram. Thank you for the positive feedback and we look forward to assisting you again in the future!
Great experience!
by James Brown on 05/23/2025Had a great experience buying a Jeep from salesman Don DiPaulo. He is an honest, professional, no-pressure salesman. I will buy from him again. He made the experience painless.James, we're delighted to hear that Don made your Jeep buying experience so smooth at Wickstrom Chrysler Jeep Dodge Ram. Thank you for the kind words and we look forward to assisting you again in the future!
Solid, Timely Experience
by J Kelly on 05/17/2025We had a solid experience with Wickstrom using the Costco Auto Program. Eric Jensen was our sales consultant. The specific Jeep we wanted was not in their inventory. Eric found another dealer with the desired model and it was delivered… within one week. He was professional, provided regular communication, and flexible to our time needs. This is the third purchase we have made with Wickstrom and the 2nd time working with Eric for our family. Highlight recommend working with Eric!Thank you for sharing your experience with Wickstrom Chrysler Jeep Dodge Ram! We're delighted to hear that Eric provided professional service and found the perfect Jeep for you. We appreciate your continued trust in us, and we're always here to help with any future needs!
Great experience
by Jamie Weinberg on 05/12/2025I recently purchased a 2024 Jeep Rubicon X from Jaime at Wickstrom and couldn’t be happier. The entire process was quick, informative, and genuinely pleasant—Jaime’s expertise and attentive service made everything seamless. I’ll definitely… be back to purchase from him again!Jamie, we're delighted to hear that Jaime made your experience at Wickstrom Chrysler Jeep Dodge Ram so enjoyable! Thank you for choosing us and sharing such positive feedback. Enjoy your new 2024 Jeep Rubicon X!
Car Buying Made Easy with Eric at Wickstrom!
by JoAnn Zydorowicz on 05/05/2025I've purchased a couple of vehicles from Eric Jensen at Wickstrom Auto Group, and every experience has been outstanding. Eric is professional, knowledgeable, and genuinely focused on making the process smooth and enjoyable. The entire sales… and service team at Wickstrom goes above and beyond. I couldn't be happier with the cars or the support I've received. Highly recommend Eric and the dealership to anyone looking for a hassle-free car buying experience!JoAnn, we're delighted to hear that Eric and our Wickstrom Chrysler Jeep Dodge Ram team have consistently provided you with outstanding service. Thank you for your kind words and recommendation! Enjoy your vehicles!
Happy with my Dealership
by Jacki on 05/04/2025I was greeted with a smile and a handshake from my salesman Jared Nelson. I thought he was professional, very helpful throughout buying my Jeep, I never felt I was in the wrong place and I am Happy about my experience there. All parties… I dealt with were professional, smiled and did their jobs well. Sales, Service and finance were great.Jacki, we're delighted to hear that Jared and the team at Wickstrom Chrysler Jeep Dodge Ram made your experience a positive one. Thank you for sharing your kind words, and enjoy every moment with your new Jeep!
My new Jeep
by Jean on 04/30/2025We own many Jeeps and always use Wickstrom. We have used Eric when we need to purchase a new Jeep. He is great to work with. He listens to your needs and wants and then show you different options that meets those requirements.Jean, it's fantastic to hear that Eric has been so helpful with your Jeep purchases at Wickstrom Chrysler Jeep Dodge Ram. We're grateful for your continued trust and support!
Great Experience
by Bob Williams on 04/16/2025We just bought a 2025 Chrysler Pacifica Hybrid from Wickstrom Chrysler in Barrington, Il. The whole process could not have been better. We bought our first Pacifica Hybrid from them in 2017 and thought the people and the process were the… best. But, this time it was even better. We saw the car on the showroom floor on Thursday, got a great quote on price from Eric Jensen Friday and had the car in our garage Monday by 2:00. We live about 20 miles from the dealership. Eric drove the car to our house, we signed the paperwork at the dining room table and he drove our trade in back to the dealer. Could not have been smother. We bought our first Pacifica from Eric in 2017 and was glad he was still with them. He was great to work with. I highly recommend this dealership.Bob, thank you for sharing your experience with Eric and the team at Wickstrom Chrysler Jeep Dodge Ram! We're delighted to hear that everything went smoothly and exceeded your expectations. Enjoy your new 2025 Chrysler Pacifica Hybrid!
Jeep
by PML on 04/04/2025We have purchased several new vehicles from Wickstrom Jeep in Barrington, Illinois. Never have we been disappointed in their service or assistance. Eric Jensen is our "go to" guy in sales. He is fair and honest.Thank you for your continued trust in Wickstrom Chrysler Jeep Dodge Ram! We're delighted to hear that Eric has consistently provided fair and honest service. We look forward to assisting with any future vehicle needs!
Satisfied customer
by Bob N on 03/21/2025This is the second vehicle we have purchased from Eric Jensen at Wickstrom Jeep in Barrington in two years. Eric had patience with us and answered all of our questions. He was very responsive and helped to make the car-buying process go… smoothly and less stressful. We recommend him highly to our friends and family.Bob, thank you for your continued trust in Eric and the Wickstrom Chrysler Jeep Dodge Ram team! We're delighted to hear that he made your car-buying experience smooth and stress-free. Enjoy your new vehicle!
Thank you Don DiPaulo and Wickstrom’s Jeep
by Andrea on 03/16/2025I just had another wonderful experience leasing a brand new Jeep Wrangler at Wickstrom Jeep with Don DiPaulo. Yet again, for my 3rd business transaction at Wickstrom’s, Don provided professional, patient, Knowledgeable and courteous service… making what could be a stressful situation seamless, efficient and enjoyable. He breaks down all the different options and financing with knowledge that only comes from a veterans experience. Priceless. Don always makes sure I drive off in the brand new Jeep Wrangler of my dreams and is sure to go over all the details, bells and whistles first. Thank you so much Don. And a big thank you to the Wickstroms for having such high quality individuals take care of your Jeep family! 2021 Review: 5 Stars I only have wonderful things to say about my purchasing and leasing experiences at Wickstroms Jeep Dealership with Don DiPaulo. He is so helpful explaining everything from A to Z throughout the process and aftercare. Always professional, knowledgeable, patient and helpful. Thank you Wickstrom Jeep and Don DiPaulo for always being supportive, never pushy, and assisting me with my Jeep purchases and leases.Andrea, thank you for your continued trust in Wickstrom Chrysler Jeep Dodge Ram and Don DiPaulo! We're delighted to hear that each experience has been seamless and enjoyable. Enjoy driving your new Jeep Wrangler, and we look forward to assisting you with any future needs!
Top notch
by Carolyn K on 03/05/2025I had the best experience at Wickstrom dealership. The dealership building itself was clean and very welcoming by all the staff. Eric Jensen was very helpful and patient with the process. He showed us two models of the Wagoneer we wanted.… He explained in depth the difference between the two models. We also test drove both models which helped us with our decision. He made the process a pleasant one and we really appreciate all his hard work. I would highly recommend Wickstrom dealership with any future car shopping needs.Carolyn, we're delighted to hear that Eric and the team at Wickstrom Chrysler Jeep Dodge Ram made your experience a pleasant one. Thank you for recommending us, and we hope you're enjoying your new Wagoneer!
Ford F-150
Jeep Grand Cherokee
Ford Explorer
Hi Jim, hearing this feedback about Andrew made our day! Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram and for sharing your experience. Enjoy your new ride!
by Wickstrom Chrysler Jeep Dodge Ram on 09/22/2025