Customer Reviews of Napleton's Valley Hyundai
Review type:
Happy in my new Hyundai
Very thorough maintenance inspection
by Geneva Pete on 06/08/2022I brought my vehicle in for a recall and wheel alignment. The technician took 3 hours to perform the work and also performed a thorough inspection to identify multiple items needing attention, along with an estimate of cost. I am glad that… I have the list of necessary repairs.Hi. We hope everything was handled to your expectations, Geneva. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We hope to be of service to you again! Take care!
Great service
by Mr and Mrs B on 06/05/2022This is our second vehicle from this dealership! It was a great experience both times. Gilbert was the best!Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Amazing service
by JessicaW on 05/31/2022I went to Napelton Hyundai to get my AC checked since I finally found some time to get it worked on. Jason at service was extremely helpful, and understanding of my car and my needs. He said he would try and squeeze my car in today and have… one of his technicians do an AC diagnosis. He got my car figured out and fixed before the end of the day and I couldn't be more thankful. They do great quality work and the service was excellent. Highly recommend!Hi Jessicaw, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Jose sanez
by Josesanez on 05/31/2022Went to Napleton Hyundai for brake problem the service advisor Jason was very polite got my car inspected quickly Jason is very nice and attentive to our car needs we will bring our other donation to Napleton for all future repairs would… like Jason to be our advisor thank youHi Josesanez, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Service
by Carloshdez on 05/31/2022Ron Stelle is my service advisor with great customer service, very pleasant and keeps me updated which is very important to me. He keeps me coming back.Hi Carloshdez, thank you so much for your feedback! Ron Stelle will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Great Service
by ellievllnv on 05/26/2022It was time for an oil change and tire rotation, I gave a call to Darek. He is absolutely wonderful. Will continue to look forward working with him.Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service - Dominic
by Shellbean on 05/25/2022Had service recently. Dominic talked to me about my car and what services were needed and what could wait. Was not pushy. Would definitely go back.Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.
Good service
by SL123456 on 05/23/2022I always have a good experience when I come here for service. They answered all of my questions and completed the work in a timely manner. Derek was especially helpful and friendly. Overall a great experienceHi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great work!
by Mareesalopez on 05/23/2022Darek helped me out today, he was very friendly and helped me get the best price I could for my vehicle today! Kept a conversation with me the whole time while finishing everything up, never a dull a moment and I would definitely come back!Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff, Darek was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Jason Jacobs
by DHonecker on 05/14/2022Excellent customer service., informative, very helpful, and honest. Jason was all these things and more!Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Great job!
by SPMcKee on 05/15/2022Great experience! Service advisor Jason Jacobs was extremely helpful and courteous. Will continue to bring our Santa Fe to Napleton's Valley Hyundai for service work.Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Friendly Service
by JNewell on 05/11/2022All around friendly. Even while we waiting in the customer waiting, other employees/salesmen were making sure we were taken care of and if we needed anything. Not pushy at all. Informed of items that need immediate attention, and what was… recommended to be serviced right away, extremely happy with the service.Hi, thanks for sharing your recent service experience with us, we hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.
Oil Change
by T543857 on 05/11/2022Service tech John was awesome! He was very courteous and efficient. John made sure I was updated along the way and that I understood everything.Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Stephanie the sales person
by Keisha87 on 05/10/2022She was a great sales person who did an awesome job helping me find a vehicle that I am in love with. She explained everything about the genesis truck and answered all of my questions. I would recommend her to anyone. Great customer service… and fun to be around.Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Great Service!
by Cpontarelli on 05/07/2022Jason Jacobs was friendly, honest, helpful and quick!Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Great Dealership
by Zakyrah on 04/25/2022I’m so grateful I was able to buy my car from here! I got such an amazing deal and had great customer service from everyone there! Joe Williams is the best, he listened to me and advocated for me to get the type of deal I needed! I’m happy… to have gotten the car that I got because it’s a perfect fit for me, was such a great deal and allows me to keep coming to this great dealership. They’ve definitely changed my view about car sales people, I appreciate them a lot!Hi Zakyrah, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Mike did great job!!
by Jim Healy on 04/21/2022Mike and entire service department at Napletons Hyundai were great! They stood up for us and got Hyundai to install an entirely new engine. I can’t thank them enough! Great job supporting a customer!Hi Jim, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Scheduled service.
by KCPC007 on 04/17/2022Arrived for my scheduled service appointment, was met quickly by my service advisor, and checked in. They were very busy, but the work was performed and my vehicle was ready just before the time they said it would be done. Couldn’t ask for… more. Well done!Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Great service
by Giojaybelle on 04/12/2022Ron was very helpful and friendly!Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Darek was awesome!
by Sammy28 on 04/09/2022He really helped me with my Hyundai Sonata. A real professional and attentive to your concerns. I will be coming back!Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Professional
by MiaV27638 on 04/09/2022Darek was the one I dealt with in service. It was my first time going to this location since I live in Chicago. He definitely made the experience easy for me!Hello, thank you so much for your feedback! Our team member Darek will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Slovak
- Arabic
- Polish
Hi Christopher, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks for the recommendation, and have an amazing day!
by Serenity Gibson on 08/09/2025