Cole Chevrolet
Customer Reviews of Cole Chevrolet
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Cole Chevrolet
by Mark Hill on 02/26/2025
Great Dealership, they helped--answering all my questions and concerns.
23 reviews
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Long Distance Purchase
by walkaboutwalkr on 01/30/2013updated 07/30/2025I recently decided to purchase a 2012 'gently used' Chevy Traverse. It seemed like a good idea to get info on used cars via the internet which led me on a search of a used Chevy Traverse. I looked within 500 miles of my small (pop. 8,000)… town to see what kind of deal I could find. I contacted several dealers in MT, CO and ID and found not only the best price but also the most courteous, helpful salespeople at Cole Chevrolet in Pocatello, ID. They showed me a video of the car I was interested in and pictures taken from all exterior and interior angles. I decided that despite the distance which was just under 500 miles, to purchase the auto. I flew into Pocatello, they picked me up at the airport, I test-drove the Traverse and the deal was done 2 hours later. The next morning I had a beautiful drive home in my 'new' car. The people at Cole Chevrolet are very professional and friendly, they made my buying experience one of the best I've had in my many years of auto dealings. I would highly recommend to everyone looking for a good deal on a good auto to not hesitate because of distance, especially if the car is at Cole Chevrolet.Worth the Drive
by rallytime1975 on 01/13/2013updated 07/30/2025We were in the market for a New/Used Chevy Traverse. I am the type that researches everything about the car before we contact the dealer. In my research I found over 40+ Used 2012 Traverses in the market, I couldn’t believe it. After a few… hours, I finally found the top 3 dealers with the cars that we wanted. After speaking with the sales gal, at Cole Chevrolet, she was very friendly and very helpful. I don’t expect sales people to know every answer in the book, but I expect them to get the answer, and she did this to the T. She even told me that she didn’t know the answer, but she would find out and get back with me, and she did. She got her GM involved in the deal, they knew that I was from SLC Utah, and the drive up there was around 3 hours. So they did almost everything over the phone. I asked them to come back with their best offer for the complete package, ( Trade Value, New Price of the car, and the interest rate) and they did this, with the understanding that they would need to see my trade to confirm the price given) It came down to 2 Traverses and it was a pain to make sure that each car was the same, without seeing them. This is the very first time, that I made a blind decision on the #1 choice and made the decision to drive up there to see the car. This dealer went way above what they needed to. They took the car into the shop, went through and found some marks that were on the car, and they had their detailer come in and do some body work to remove the scratches. The negotiations, was a breeze, the financing was AMAZING, he was friendly, non pushy and was very helpful to get me the best rate. He was able to pull a string or two, and got us the rate that we needed from the bank. We drove over 3 hours, and when we arrived all we had to do was to verify the car, and the car was in amazing shape with one minor issue, but they were quick to find a great solution to solve this issue. In my life and with my business we have purchased over a dozen of cars in the past 15 years, and I have to say that this was the best dealership that I have dealt with. I would highly recommend this dealer, even if they have the car that you want….MAKE THE DRIVE we did and it was WELL WORTH IT!
About our dealership
At Cole Chevrolet, we pride ourselves on being more than just a car dealership: We strive to serve the community and give back in whatever ways we can. Throughout the years, we've found different ways to give back to the community around us, and we love being able to show the people of Pocatello & Chubbuck how much we appreciate their dedicated business. See a few of the ways we've been giving back to the community lately.
Amenities
- Television
- Vending Machines
- Collision Repair/Body Shop
- Authorized Parts Store
- Complimentary WiFi