Cole Chevrolet
Customer Reviews of Cole Chevrolet
Review type:
Cole Chevrolet
Cole Chevrolet
by Mark Hill on 02/26/2025Great Dealership, they helped--answering all my questions and concerns.great service department
by joster5625 on 09/09/2024from start to finish these guys are spot on . they are very nice and helpful from start to finish fixed my car proper the first visit and did keep me informed on the repair.Super sales team!
by JRWSLC on 04/30/2023I had search for a certain Chevy Bolt EV for a while. An exact Bolt showed up on a few Internet sites describing MY car! I reached out to Cole Chevrolet in Pocatello and was connected to Jeremy. He went out of his way to make sure I got… into MY first EV🤩 I had to wait a few weeks for the car to arrive but it worked out perfect as we were closing on our retirement home. At the time of purchase we had the problem of arranging the car pickup as we live in South Jordan, UT. He arranged for the vehicle to be delivered! Stellar customer service🤗 Love everything so far about our "electric Blue car" - the looks, how quiet it runs, smooth ride, and overall comfort of the passenger seating and infortainmemt center. Great car, great service, great people🤩fastest car deal ever
by Lorie on 08/10/2019We didn't have a lot of time. Kenneth gave us prices quickly and was knowledgeable about ever facet of the business. This is the fastest I've ever been in and out of a car dealership!Thank you, Lorie! Regards, Karla Blanco, BDC Manager, kblanco@colechevrolet.com, 208-904-0209
Air conditioner issues
by Curt on 07/31/2019Thanks to Darrell service manager & Jeremy salesman we had all issues repaired to our satisfaction. Thank you for going the extra mile. We recommend this dealership.Thanks for your nice review, Curt! Regards, Joe Osterman, Service Manager, josterman@colechevrolet.com, 208-904-0209
Visitors from afar
by Bree on 04/13/2019I have had my best car buying experiences here at Cole's Chevrolet. Kenneth has gone above and beyond for my husband and I in helping us find a car that fits our needs and budget. He was open and honest with the difficulties we face as we… try to rebuild our credit but he never gave up on finding something to work out for us.We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Cole Chevrolet Team
Credit Challenge Overcome
by Charlie on 04/09/2019We live over 500 miles from Cole Chevrolet. We don't have the best credit but needed a car. Kenneth and the finance department made it happen. I know it took a lot of work on their part but it seemed painless for us and we really… appreciate someone just being straightforward and honest with us. Thanks again.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Cole Chevrolet Team
Best in multiple states
by rob on 03/29/2019I called several different dealers in different states trying to find the right car and seemed to just get the run around. Kenneth made it simple, found me the right car and made the deal easy. It was all simple and straight forward.… Thanks againWe appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Cole Chevrolet Team
Amazing Work!
by Paul on 03/21/2019updated 03/28/2019Kenneth was amazing! He worked harder than any other car salesman. We will be back again for our next vehicle purchases.--PaulThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Cole Chevrolet Team
Easy to work with!
by Daniel on 03/21/2019updated 03/28/2019Kenneth was very professional and did better than any salesman I've talked with for the last two weeks, and I must have spoke with more than 20.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Cole Chevrolet Team
Extremely Patient
by Sarah on 03/25/2019Kenneth and Brian were extremely patient with me. I had a lot of questions and they showed me everything I wanted, from the car report, to whether it had recalls to different book values. They gave me an excellent deal.Best in the Area
by Kabe on 03/24/2019We shopped at several dealerships within a 100 miles of Pocatello and Kenneth was the only salesman that didn't insult us, while listening to what we needed. He made us feel at home and treated us right.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Cole Chevrolet Team
awesome listener
by tammy on 03/23/2019Kenneth listened to every one of our needs and met them. We'll buy from here over and over again now.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Cole Chevrolet Team
Miracle Workers/Best Experience So Far
by AshleyM23 on 04/05/2017updated 04/18/2017Justin in sales and Mario with financing are miracle workers! They were amazing to work with and were easy to talk to. They were honest and upfront and that's exactly how it should be. They were able to do the unimaginable and they did an… amazing job and I cannot thank them enough. This review does not do them justice nor Cole Chevrolet justice! My ex husband and I were stuck in a very bad situation and they were able to help us out and get us into a much better situation which ultimately has helped us move forward in the right direction. Thank you and a HUGE thank you to Mario and Justin for being amazing to work with and for doing the above and beyond!!!!Longtime satisfied customer
by brentski_g on 04/05/2017updated 04/18/2017Fast, friendly, professional service every time I visit. I have been a Cole's customer for nearly 25 years and have never left disappointed.Cole Chevrolet
by Newmalibuown on 04/13/2017The salesperson, Jeremy, was very knowledgeable and totally listed to what I wanted. He did not try to have me buy up or down, but showed me the car that would meet all my needs. He also took lots of time showing me all the bells and… whistles on my new car and made sure I understood everything. I will have not trouble calling him if I have any further questions.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Cole Chevrolet Team
Awesome experience!
by THancock68 on 09/08/2016Awesome group of people to work with! Rodd Brazelton went above and beyond! The financing department was fabulous and ensured I got the best possible rate I could. Will definitely buy from them again!What a Great and Friendly place to buy a vehicle!
by khofman69 on 05/26/2016It was a great car buying experience, from the salesman all the way to the finance guy!!! I will defiantly buy with Cole Chevrolet again in the future, and send all family and friends there also.Overall best dealership around!
by 83221 on 08/10/2015Frank was an excellent sales associate. He is very friendly and very personable with his customers. I love the fact that I could shoot frank a text and he'd get right back to me, I never had to wait to have a question answered. Frank always… kept me up to date on the process of my vehicle order. I also loved the way Bob was so eager to help us with the purchase of our new truck. I'd like to thank both Bob and Frank for there out standing customer service. We were treated awful at the ford dealership, but frank and Bob made up for that. There was nothing better then pulling in to the ford dealership in our new Chevy and having all the sales associate come out to check out out new truck! I'd recommend anybody I know to go talk to Frank, he'll help you get your dream car! I'd like to say thank you again for all your help!Great work
by Granthem on 08/10/2015I feel like I was treated fairly, no unnecessary work was done and the service agent was easy to work with. I paid less than quoted and appreciated the upfront honesty and full disclosure.Michelle was great!
by renjer on 02/09/2015One of my least favorite things to do is buy a vehicle....I think I would rather get a root canal. Michelle was great to work with as was the financial person (sorry...I forgot his name). I will definitely recommend Cole Chevrolet to my… friends and family.
At Cole Chevrolet, we pride ourselves on being more than just a car dealership: We strive to serve the community and give back in whatever ways we can. Throughout the years, we've found different ways to give back to the community around us, and we love being able to show the people of Pocatello & Chubbuck how much we appreciate their dedicated business. See a few of the ways we've been giving back to the community lately.
- Television
- Vending Machines
- Collision Repair/Body Shop
- Authorized Parts Store
- Complimentary WiFi
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Cole Chevrolet. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Karla Blanco, kblanco@colechevrolet.com
by Cole Chevrolet on 05/03/2023