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Customer Reviews of Akins Ford of Winder

Review type:

Overall rating

4.8
4.78 out of 5 stars

(37 reviews)


Customer recommendations:

Yes (34)|No (3)

Purchased 2025 F450

5 out of 5 starsby RubyRed on 03/14/2025

The purchasing process went smoothly and was very simple. We were an out-of-state purchaser and everything that was mentioned to be done was done so effortlessly. We cannot thank enough, the Atkins Ford dealership and their salesman AJ Jackson! He helped us through the entire process, and as I said it was an extremely easy purchase from start to finish. We are extremely pleased with the truck and the follow up from Atkins.
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The following reviews are more than two years old. They are not included in the overall rating.
752 reviews
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  • Great service

    5 out of 5 starsby poteet43 on 11/18/2019

    We where greeted by a wonderful service writer that got everything moving quickly.
  • Vehicle service

    5 out of 5 starsby dwatson on 11/18/2019

    Have bought 5 vehicles from Akins Ford. They have done all the services on all vehicles. I would not go any other place to buy or have my service done. Never have tried to up sale me on something i don't need at the time. Will tell you where you stand on what is needed and you make that decision. If it something pertaining to safety they will tell you or if it can wait to your next service. Great people from the service manager to people that check you out. I will never go anywhere else.
  • Mr. Melvin Daney

    5 out of 5 starsby VETERAN on 11/08/2019
    updated 11/15/2019

    First Time Visit Wow Factor Service Rep was not excited and energetic but okay it was 7:45am! Hand prints / finger prints were left on the car and I requested that driver seat not be moved, but it was. The facility is awesome, the beverages, lounge/waiting area, and check out / payment wonderful. Service on car so far so good. Excellent. Attention to Detail is Crucial
  • Ford Explorer Black Beauty

    5 out of 5 starsby Georgiagirl on 11/12/2019

    The service department at Akins is great!!!! I am getting to know them pretty well because my Explorer is there quite often.
  • Aiken Ford

    4 out of 5 starsby lllllll on 11/12/2019

    I have been going to Aiken for a long time. They have always been fair, honest and I feel like I always get great value for my dollar. They have earned my trust.
  • Great Dealer and Service Department!!

    5 out of 5 starsby Tim Truckman on 11/11/2019

    No hassle F-150 purchase, bought my truck late in the evening on Valentines Day, they stayed late to make sure I drove out happy in my new truck. Excellent inventory of new and used vehicles. Service department is fast, convenient, and always friendly with competitive pricing. What's not to like?
  • Customer

    5 out of 5 starsby Jimmy Orr on 11/11/2019

    First of all. I do not own a Ford F-150 P/U truck. The truck belongs to my son-in-law. The vehicle had a recall and since he was going out of town on a business trip he asked me to handle the recall for him at the appointment he had made at Akins. I have been doing business with the Akins service department since 2001. I purchased my first vehicle when I was 18. I am now 84 and I will stand firm in saying that Akins is the BEST dealership service department I have ever done business with. I will further state that if any Ford dealership in the United States is having problems with their service department, they should assemble a team from their service department, visit Akins, and see how a dealership service department should operate. Especially when it comes to absolute customer satisfaction. James H. (Jimmy) Orr, Jr. Monday, 11/11/2019 NOTE: No pricing involved as the service work was initiated via a recall.
  • F-150 Purchase

    5 out of 5 starsby Mike Cooper on 11/06/2019

    I recently purchased an F-150 from Akins Ford. The experience could not have been better. I searched for trucks over the last several months and came across Akins. Not only were the trucks priced favorably, they had great option packages and the dealership has a huge selection of inventory. I drove 6 hours to the dealership to purchase my truck. The price was exactly what Tom Sliger quoted me over the phone and the process took less than 30 minutes. Financing had all of the documents printed out and ready to go. I literally could not believe how efficient the process was. They delivered on exactly what they said they would.
  • Akins Ford

    5 out of 5 starsby Ugagirl42 on 10/30/2019
    updated 11/06/2019

    Akins Ford has always gone above and beyond any expectations doing services for me. They are the best Dealership I have ever done business with.
  • GREAT SERVICE

    5 out of 5 starsby TRUERED on 10/30/2019
    updated 11/06/2019

    always great service at Akins Ford.
  • Akins Ford

    5 out of 5 starsby jmd_1989 on 11/06/2019

    My car purchasing experience at Akins Ford was outstanding. We were able to agree on a price that was substantially lower than competing dealerships over the phone. The next day I drove five hours to complete the deal. Once I arrived, the deal that was presented to me at the dealership was consistent with our phone conversation.
  • Same issue

    3 out of 5 starsby Beaglebaby on 11/04/2019

    I’m so tired of bringing my car in for the same issue over and over (transmission). I cannot understand why when it’s fixed it doesn’t stay fixed. I will not pay for this repair once the warranty runs out.
  • Easy and friendly

    5 out of 5 starsby WTiller on 11/02/2019

    Would recommend. Not pushy, very easy to work with and happy with our experience and purchase!
  • Service experience

    5 out of 5 starsby Louise S. on 10/21/2019
    updated 10/28/2019

    A great service experience. The service people kept me informed on what was being done and what my truck needed. Could not ask for a better experience.
  • SportTrac

    5 out of 5 starsby Ed Wiezorek on 10/25/2019

    Fast, friendly, efficient service
  • Service and repair

    5 out of 5 starsby RTBroome on 10/22/2019

    Great service and an overall great experience.
  • Great experience!

    5 out of 5 starsby cdrurymd on 10/19/2019

    Hollis Clark helped make buying our new truck the best experience we’ve ever had in buying a vehicle!
  • Good Experience in otherwise Bizarre Industry

    5 out of 5 starsby The G Man on 10/17/2019

    Over the years, I've come to consider car dealerships to be the most crooked of all organizations. However, after having recently purchased a beast (2019 bright red Ford F 150 Super Crew), I have no reason to feel this way about Akins Ford. The latter is in Winder, Georgia. With Atlanta traffic and my being on the other side of town, it was a pretty long drive. But, it was quite worth it. 1) I got an outstanding price on the incredible vehicle. 2) I never felt like the Salesman, the Finance Manager, or anyone else tried to screw me. Purchase went very well. 3) There was a tiny flaw in the paint on the hood of the beast. A tiny spec of debris from the factory spray booth. The Body Shop at Akins Ford successfully sanded and polished the tiny spot, rather than having to repaint the whole hood. The result looks great.
  • 2019 Ford Expedition

    5 out of 5 starsby Kmatichak on 10/15/2019

    Purchased new 2019 Ford Expedition from Akins Ford in Winder, GA. Great people, great price, and easy to do business with. Very happy with dealership and new Ford Expedition.
  • Fusion

    5 out of 5 starsby M56blje on 10/14/2019

    It was a very good experience prompt and easy transaction really pleasant
  • Akins Ford , Chrysler, & Jeep in Winder, GA

    5 out of 5 starsby Ed MCMILLAN on 10/06/2019
    updated 10/11/2019

    I have been using Akins service department for almost 5years and they are excellent, trustworthy, and efficient. ALL of the departments are friendly and act like they love their jobs. I just bought from Akins a 2017 Escape Titanium and was thinking of keeping it 10 years like I normally do. Unfortunately, due to a factory defect, the engine blew. I developed a mobility disease called Parkinson’s and would be in need of a larger suv such as an Explorer to handle my walker so we immediately traded and Akins made a great deal for us.
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