Customer Reviews of Butler Lexus of South Atlanta
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Julia & Billy Hicks Sales Review
by bhicks2 on 05/17/2013updated 05/27/2025We visited Lexus of South Atlanta one Sunday after church. We met Stefan K., Sales Consultant. He was very professional and knowledge about the business; especially, for what we were looking for in our price range. In fact, we originally… were looking at a 2011/2012 Lexus ES350; however, once we talk details with Stefan, we realized that we could afford a 2013 and it actually made more sense. We believe that Stefan had our best interest in hand and we would now consider him a Friend that we can trust. We had visited Hennessey of Gwinnett because we live in Gwinnett County. Lexus of South Atlanta is approximately 1 hour from where we live; however, it was Stefan that sealed the deal for us. If more car sales people were more like him people would not feel intimidated when visiting a car lot. My wife is very happen with the car. Stefan's General Manager also worked with us to make sure that we were happy with the deal as we were finalizing it. We will buy another Lexus one day and it will be from Stefan K. Since the purchase in January 2013, we have visited with Stefan and he always makes sure that we are well taken care of by the rest of the staff. To my wife and I, Stefan is the face of lexus of South Atlanta and they should really appreciate him as much as we do.Lexus of South Atlanta #1 in my book !!
by smorgan317 on 02/08/2012updated 05/27/2025My overall experience with Lexus of South Atlanta was excellent!! My salesperson Raymond Williams worked above and beyond to get me the best deal possible. I did not know what to expect before walking into the dealership. Raymond was kind,… helpful, patient and a pleasure to work with. I am completely satisfied with my purchase and will return. I strongly recommend this dealership when purchasing a new car. Thanks again Raymond Williams!!!Very Happy with Lexus of South Atlanta
by mml10s on 03/13/2012updated 05/27/2025I purchased my latest Lexus from South Atlanta and was extremely pleased with the experience. After a very disappointing experience with my local dealer, I was recommended to Lexus of South Atlanta so I called to inquire about making my… purchase at their dealership. I was given a very fair price and my salesman and the sales manager there both were very professional and helpful in the process. I ordered the car over the phone and when it came in, it was exactly like I ordered. The price was the one that had been quoted to me. I was very pleased with my purchase and will return to that dealership for my next Lexus purchase.Outstanding New Car Purchase Experience at South Atlanta Lexus
by carowell on 03/01/2012updated 05/27/2025My recent new car purchasing experience at South Atlanta Lexus exceeded all my expectations. My Sales Consultant, Mr. Kelann Seals, which I had the pleasure of working with, was very professional, very product knowledgeable and very helpful… in answering all the questions I had on the vehicles. But more importantly, he took the necessary time needed to ensure that I felt comfortable with the car and the vehicles functionality. Mr. Seals made sure that the vehicle I was looking to purchase met my needs. I did not feel rushed or pressured in any way to make the purchase. Mr. Kelann Seals was very patient throughout the process. He worked with me and the back room guys to get me the price deal that met my needs with no haggling and this was very impressive to me. This was my second new car purchase from this dealership and I plan to purchase from them again in the future and would strongly recommend both the dealership and Mr. Kelann Seals to others needing to purchase a new car. By the way, Im really enjoying my new car. South Atlanta Lexus, thanks for being so good to your customersSo Glad I went to Lexus of South Atlanta!
by whorton on 02/09/2012updated 05/27/2025Kelann Seals of Lexus of South Atlanta treated me with the utmost respect and professionalism from the beginning to the end of the sales process. He is extremely good at his job, and he is a credit to the Lexus of South Atlanta… organization. Kelann's product knowledge is outstanding. As a women shopping alone, he was very patient. He was able to answer my questions and address my service and financial concerns. Kelann worked with the finance dept to close a deal I was very comfortable with. While this is the first car I have purchased from Lexus of South Atlanta , I am sure it will not be the last. Lexus of South Atlanta is a VERY well run dealership. They all provided me an excellent car buying experience. Because of Kelann's follow up after my purchase, I now feel like a valued customer and friend.customer service
by tortusjoe on 02/28/2012updated 05/27/2025Overall experience was pleasant, professional. Salesperson was attentive to our needs/wants. Went there to "just look" but I felt like I could not beat the deal. I think it was the best deal I could make since I am not a hardcore negotiator… but I did not feel that I was pressured and they were willing to negotiate. Other dealerships that we visited (not Lexus) seemed to be chaotic and not as inviting as the Lexus dealership.Best Lexus Dealership in Atlanta
by erin_whitley on 03/13/2012updated 05/27/2025My fiance and I live a very fast pace life and as soon as we walked in the dealership, it was understood and our purchase was underway in minutes. We drove off in my 30th birthday "convertible" present in less than 2 hours which is unheard… of. Brittany Price was very professional and helpful during the entire sale process. It's been almost a year since we purchased my car and to this day, if I need anything Brittany is always there to assist my needs, w/out question. We live an hour away from the dealership which would normally be enough of a deterrent to maintain upkeep and maintenance elsewhere, but b/c of the red carpet customer service and hospitality we get from the entire Lexus of South Atlanta team, we'll drive the distance with no hesitation.Experience Worth the Drive
by abwell107 on 02/29/2012updated 05/27/2025Response to an instant message popup/chat on a Sunday night at 9:30 pm from Diana Aguilera who as a result became my salesperson was very helpful in making my decision to make the 3 hour drive from my home to this dealership. Diana was… great and I left very satisfied with the purchase of our vehicle. Based on my experience I would fully recommend this dealership.Lexus South Atlanta Rocks!!
by lindafrombham on 03/07/2012updated 05/27/2025After being extremely disappointed in attempting to purchase a new RX450H at my local Lexus dealership in Birmingham, AL, I decided to go on the internet and that is where I found the fabulous people at Lexus South Atlanta. They gave me a… price that was way below my local dealership and answered all my questions. Since this was my first time to purchase a car out of my home state, I was very apprehensive. But then, my salesperson, Brittany Price, made it so easy. She was very professional, knowledgeable and respectful during the whole process. This was such a good and positive experience that I convinced my tennis partner to buy her SUV from Lexus South Atlanta also. When I get ready to purchase another car down the road (pun intended), I will definitely go back to Lexus South Atlanta. They Rock!!As car buying should be
by tariqq on 03/07/2012updated 05/27/2025I have purchased a few lexuses over the last 7 years and have contacted LSA for my last 2 purchases. They were responsive, upfront and answered the exact questions that I asked without any pressure to come to the dealership. They focused… on sales and me as a buyer. This time I was asked "you have contacted us before for another vehicle but you did not buy. What can I do to earn your business. I told them that per my research this is the price I have in mind. If you can match it I will come down to the store to pick up the car. She told me that she would ask her manager and will get back to me. She called me back told me what she could do in terms of price. It was quite reasonable. I told her to prepare the paperwork and the car. Went over and in under an hour I was out of the dealership with my new shiny car. My experience with LSA is exactly how car buying should be. I have bought my last 4 cars from Women. I must say women will earn a good name for car sales business. Sorry guys, nothing personal but you try too hard and cross the line way too quickly. The sales folks should let the customer drive the process and provide customer service not just try to "hook em". Thanks LSA team.
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About our dealership
We make sure every aspect of every customer’s experience meets one standard: Amazing. “Fantastic?” Doesn’t cut it. “Great?” Not good enough. “Awesome?” Close, but not quite.
At the all-new Butler Lexus of South Atlanta, amazing is the standard. From Sales to Service to the artisan fresh baked cookies and Starbucks Coffee in our waiting room, we promise to never settle for anything less than amazing. Neither should you.
We are committed to delivering an experience that far exceeds expectation. That is our promise to you.
What sets us apart
The best Atlanta Lexus sales team. The best Lexus Mechanics. We pride ourselves on delivering the best customer service of any Lexus dealership.
Exclusive airport park and service program - Complimentary airport parking for service guests
Complimentary business lounge, Starbucks coffee and freshly baked cookies daily
Atlanta's newest Lexus Elite award-winning dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Languages Spoken (6)
- English
- Marathi
- Vietnamese
- Hindi