Butler Lexus of South Atlanta
Dealership Sales Review
I have purchased a few lexuses over the last 7 years and have contacted LSA for my last 2 purchases. They were responsive, upfront and answered the exact questions that I asked without any pressure to come to the dealership. They focused on sales and me as a buyer. This time I was asked "you have contacted us before for another vehicle but you did not buy. What can I do to earn your business. I told them that per my research this is the price I have in mind. If you can match it I will come down to the store to pick up the car. She told me that she would ask her manager and will get back to me. She called me back told me what she could do in terms of price. It was quite reasonable. I told her to prepare the paperwork and the car. Went over and in under an hour I was out of the dealership with my new shiny car. My experience with LSA is exactly how car buying should be. I have bought my last 4 cars from Women. I must say women will earn a good name for car sales business. Sorry guys, nothing personal but you try too hard and cross the line way too quickly. The sales folks should let the customer drive the process and provide customer service not just try to "hook em". Thanks LSA team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes