Capital Buick GMC
Customer Reviews of Capital Buick GMC
Review type:
Go see Pablo!
It is Always a Pleasure Working with Capital!
by FranceN on 12/02/2013updated 06/04/2025This is our 6th car we have bought from Capital in the past 8-9 years and we leave extremely happy with the service and purchase each time! They are great to work with and we would not think about going anywhere else!Thank you for the kind words! We absolutely appreciate the continued patronage and loyalty over the years. Our goal is to create lasting relationships with our customers, and as you know, it only gets better as the years go on. Here is to many more! Make sure to find and follow us on Facebook and Twitter so you can stay in the loop between visits. There, you will find exclusive content and special offers. Again, thank you so much and happy driving! Sincerely, Walter Bridges - General Manager
Worst Car Buying Experience
by kelwin on 09/16/2013updated 06/04/2025This is the worst dealership that I have ever experienced. Sales staff was dishonest and management was totally unaccountable. My wife and I have purchased at Lexus, BMW, and Audi. We are never leaving our luxury dealers again!I apologize if you felt like your experience at Capital Buick GMC was not a positive one. Customer satisfaction is our top priority, and I would like to speak with you personally. I believe that if I am able to hear your whole side of the story and more fully understand the situation, we can hopefully find a positive solution and begin moving forward. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Walter Bridges General Manager - walter.bridges@capitalbpg.com - 770-953-1800
cge2 Capital Buick GMC, service center review
by cge4 on 08/04/2013updated 06/04/2025I have been using the service department since 2001 and have always received prompt and quality service. The service advisors I have dealt with have always been fair and never tried to sell me a service I didn't need, even when I told them… I did. I would highly recommend the service department.Thank you for recognizing our service department! We're ecstatic you've enjoyed working with our team, they will love to hear that you would recommend them and trust their business practices. We look forward to getting the chance to earn your business in the future! Sincerely, Walter Bridges - GM
Review of My GMC Tarrain
by rocky1ab on 04/06/2013updated 06/04/2025Very thorough job in serviceing and checking my car. Mr Macy works on my car and does a great job. Very professional.I am ecstatic to hear that you choose our dealership and received great service. We do our best to go above and beyond for each of our customers, and it is good to know that our dedicated service department came through in that regard. If you are in need of anything else, please let us know. In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Thanks again, we hope to see you soon! Regards, Walter Bridges - GM
Sales Experience A Good One
by mitchells1 on 05/22/2013updated 06/04/2025Preston is a good sales rep. He listened to us and worked with others to make the sale happen. Staff were friendly and stayed after hours.We love hearing from our happy customers! It feels good to know that we have your trust. If you're not already following us on Facebook and Twitter, I strongly encourage you to do so! There, you can take advantage of our service department specials and coupons. Thanks for the 5 stars and we look forward to seeing you again soon. Sincerely, Walter Bridges - GM
Hi Adrian, We're glad to hear Pablo was knowledgeable and helpful! We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
by Caruna Melwani on 04/21/2025