Capital Buick GMC

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Capital Buick GMC
2150 Cobb Pkwy SE, Smyrna, GA 30080 (map)
Today 8:00 AM - 4.00 PM
Sales Rating
(30)
Recommend:
Yes (2) No (0)
Service Rating
(17)
Recommend:
Yes (3) No (0)
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Dealership Sales Review

sales Rating
Worst Car Buying Experience
Written by kelwin on 09/16/2013
updated 06/10/2025

This is the worst dealership that I have ever experienced. Sales staff was dishonest and management was totally unaccountable. My wife and I have purchased at Lexus, BMW, and Audi. We are never leaving our luxury dealers again!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
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capitalbuick on 09/17/2013
Dealer Response
I apologize if you felt like your experience at Capital Buick GMC was not a positive one. Customer satisfaction is our top priority, and I would like to speak with you personally. I believe that if I am able to hear your whole side of the story and more fully understand the situation, we can hopefully find a positive solution and begin moving forward. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Walter Bridges – General Manager - walter.bridges@capitalbpg.com - 770-953-1800
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