Grainger Honda
Customer Reviews of Grainger Honda
Review type:
Grainger Takes Care Of All Your Needs
Job well done
by WILLIE ANN FIELDS on 08/17/2020Mr.clifford Mills, he was very professional and handle everything in a timely manner just as he told me when I pulled up. Excellent job Mr.Mills.Willie Ann, thank you for sharing this kind review with us. Clifford will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!
EXCELLQNT
by Sandra H on 08/10/2020Clifford Mills always does a fantastic job keeping me posted on the progress on my service so that is greatly appreciated. Honda Grainger service is Excellent always have a great experience....Thank you.Routine Maint. - Auto Butler
by Katina Lee on 08/07/2020Clifford Mills professionalism and customer service provided were superb. His truly an asset to Grainger Honda. Keep up the great job Clifford.Katrina, thank you for taking the time to share your experience with us. We are pleased to know that Clifford has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.
Auto butler service
by Clifford Mills on 08/06/2020Clifford Mills was my service representative on my resent visit to Grainger Honda. He did a great job— helping me feel comfortable with the process and the car looks great!!Awesome Service
by Yvette on 08/06/2020Clifford Mills did a great job in keeping me inform on the service of my vehicle. Very professional & polite. 🌟🌟🌟🌟🌟Yvette, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Clifford. We look forward to seeing you again when your vehicle is ready for its next service.
Outstanding customer service
by Regina H on 08/05/2020I am truly impressed with my service advisor Clifford Mills. He always provides excellent customer service and professionalism when I bring my car in for service. I appreciate the fact he keeps me informed and updated about my service. I… am really thankful to be working with a truly hard worker at Grainger. He deserves a big pat on the back. Keep up the excellent service.Regina, thank you for taking the time to share your experience. We are pleased to know that Clifford has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
New tire
by Carma on 08/04/2020I always love coming here, everything is fast and great prices.Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.
Service
by Jared Mock on 08/03/2020The service at Grainger Honda is always top notch. They work hard to keep you updated on the cost and time frame it the service or repair.Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Great Service Experience
by Service experience at Grainger on 07/23/2020Lillie Marsh was a great Service Advisor. Efficient and attentive and greets you with a smile and great attitude.Great service
by Derek on 07/19/2020Everything was perfect and the service was excellent. Cliff was excellent once again.Derek, thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.
Brian Salvi was great!
by Kevin Mobley on 07/14/2020Brian Salvi did a wonderful job assisting me in my car purchase (Honda Accord). As a person who also has spent a large portion of my career in sales I understand the importance of listening. Brian did not just try to sell me a car. He… listened to what my concerns and goals were and made recommendations to me based on the info. He is personable and not pushy, he really seems to understand the concept of putting the customers’ needs first in order to grow his sales. Brian Salvi was very knowledgeable on the products and features and with some of the more technical questions I had he was able to turn around a quick response. I would definitely seek Brian out again.Kevin, thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!
First class buying experience!!!
by L Myers on 07/08/2020We were completely happy with our recent new car buying experience. From the first internet contact on the morning of purchase through the delivery of our vehicle it was first class. There were no old school car dealership hijinks. Andrea… Stanley in the BCD (I’m still unsure what those initials represent) department was stupid fast getting an initial quote and specs on the vehicle. When we arrived at Grainger we were warmly greeted by Alex Moorman who showed us a couple of different color options. We took a test drive with him during which time he was courteous and knowledgeable about Hondas in general and this model in particular. When we arrived back at the dealership we were shown to a comfortable area to discuss the purchase. The negotiation process was a far cry from some I have experienced in the past. Alex Moorman always treated us with respect and appreciation. He worked with us and his manager Patrick Grainger to get us a very fair deal on the new SUV. Next stop was the dreaded Finance and Insurance department. This is usually the part of the car buying process I can’t stand. I have to say Derek Knowles the finance manager was outstanding. We were never pressured to buy any plans. He described the advantages of each and left it up to us to decide. We ended up negotiating the price down on a warranty package to a very competitive and fair price. Will I return to Grainger Honda for service and future vehicle purchases? Will I refer family and friends? The unequivocal answer to both of these questions is absolutely yes!!! And you can bet I will be looking up Alex Moorman to make the sale.L Myers, on behalf of all of us here at Grainger Honda, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. We look forward to serving your future automotive needs. Have fun cruising around town in your new car!
The Best Car Buying experience ever!
by Ciera Knight on 07/02/2020The salesman that assisted me was Brian Salvi! Brian was phenomenal! He paid attention to my wants and needs and met or came very close to meeting each one! We were there well after the time they closed and not once did I feel rushed! I… traded in a vehicle and was literally dreading the task of transferring all of my junk from the old car into the new one, by the time I finished with the financial advisor and was ready to update my insurance, Brian had already transferred everything over to the new car!!! I had so much stuff in that car i was soooooo thankful he took car of that for me! He really went above and beyond! He even offered to take a pic of me in front of my car! I came back the next day to have the car detailed and he was literally waiting for me at the door! I also needed to speak with Nicole Owens about my insurance options and she was so extremely helpful! She made me feel like I have a new bestfriend! I truly feel at home at Grainger Honda on Chatham Parkway! :)Ciera, thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
Purchased New Honda Civic
by Daniel Jackson1993 on 07/01/2020Charles Grant is the person that helped me out and he was very informative and helpful. I highly recommend seeing him if you are in the market for a vehicle!! Amazing experience all around!Service
by Noris on 06/30/2020Always satisfied with the service performed to my vehicle. Aubrey always stays on top of what’s needed.Clifford at Grainger provides 5 star service
by Ken on 06/16/2020Great customer service and fair pricesCar service
by Ronda Brunton on 06/10/2020Clifford Mills has always been a pleasure to deal with. Service was quick and hassle free.Good job
by Mike Anderson on 06/09/2020Steve Morgan was very professional I highly recommend him and his service team.Service Review
by Tara Johnson on 06/05/2020Clifford Mills did an excellent job as always! It’s a pleasure coming to get my car service, he always provides great customer service.Best Salesmen Michael Parmele
by Kendrela G on 06/04/2020I hope anyone who is capable of purchasing a vehicle will have the opportunity to have Michael Parmele as your salesmen. I was able to purchase a new vehicle no money down and my next payment two months later from purchase. The Grainger… Honda team truly worked a miracle especially given the type credit I have. I never thought I would take likings to a Honda but they have really proved themselves to be of the times and innovative with their cars from technology, looks and safety. Grainger Honda is a blessing to the community. Please stop by Grainger Honda to see the deals they have to offer. Thanks Valued Customer-KG Honda Insight HybridExcellent service
by Niyah Drummer on 05/20/2020Clifford Mills always provide great service every visit ! He always updates customers on the process throughout your visit. Excellent customer service.
Susan, Thank you for your excellent review! We are honored by your repeat business, and we are so glad that Ronny consistently takes great care of you. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!
by Grainger Honda on 02/08/2024