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Customer Reviews of Roswell INFINITI of North Atlanta

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1 out of 5 stars

(1 review)


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The following reviews are more than two years old. They are not included in the overall rating.
123 reviews
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  • Regular Maintenance

    5 out of 5 starsby Carlife1 on 03/16/2018

    Roswell Infiniti is terrific! My daughters car is older and we can always count on your service to take care of the car. We love the service dept. I hope she can get another Infiniti when the time is right. Thanks again!
  • Exceptional Experience

    5 out of 5 starsby 18InfinitiQ70 on 03/06/2018

    Quinton Burns and team made leasing a 2018 Q70 a professional, seamless and quick experience. Quinton and staff are knowledgeable, were not pushy and helped get me a great deal on a fantastic vehicle. I highly recommend Quinton and Roswell Infiniti!
  • Always Amazed

    5 out of 5 starsby kenyahp08 on 03/02/2018

    Trent is always awesome to work with and will continue to get my service. Now I will like to talk about Tamari. When I arrived, he immediately greeted me... I don't think I was able to roll the window down good enough. Although I do not thing he was part of the service team he asked what I was in for, gave me proper direction and expectations. He was genuinely very nice. The wait was longer than normal and offered a rental. The rental worked out perfect to knock out a few errands. Tamari even escorted me to the rental counter where is colleague who was equally as pleasant got me taken care of. I am so glad that I purchased not one but two vehicles from this dealership. They WOW me every time I am there. Thanks everyone for the great service!!
  • Joe Pietrangelo

    5 out of 5 starsby JPietrangelo on 02/21/2018
    updated 02/28/2018

    Kristin Chernik in Internet Sales was fabulous throughout the process. Everything was worked out via e-mail in advance of me setting foot in the dealership. That significantly minimized dead time.
  • Happy Customer

    5 out of 5 starsby Hhayman on 02/23/2018

    Erika and Mark both did an outstanding job! I have been a long-time customer and this service group never disappoints! Thank you very much! Hugh
  • 2017 Infiniti QX60

    5 out of 5 starsby shemenway on 02/08/2018
    updated 02/16/2018

    Drove 5 hours to purchase from Roswell Infiniti. Price and trade value were negotiated on-line...no surprises when arriving at dealership. Came with pre-approved loan and they were able to get a lower interest rate. Thanks Kristen, Paul, and Derrick...too easy!!!
  • A fantastic experience!

    5 out of 5 starsby Uga0717 on 02/06/2018
    updated 02/16/2018

    We had a great experience buying a used vehicle. From the initial phone call to the closing of the deal the same day. This dealership is very attentive and efficient in making my wife and I feel welcome. Josh was our salesman and he was knowledgeable about the vehicle as well as followed up with me throughout the day on coming in. I have bought a lot of cars through the years and this process ranks at the top.
  • Q50

    4 out of 5 starsby jamies30008 on 02/14/2018

    Service requested was performed however I was disappointed that the tires I needed and wanted that the dealership had could not be purchased because I found them much less expensive at other places and the dealership would not match or come close to that price. So I could not get the tires I needed while I was there anyway for service. The difference in price however was not worth the convenience of purchasing them there. The difference was $39 per tire and I needed 4.
  • Exceptional Experience!

    5 out of 5 starsby Deb_2018 on 02/08/2018

    Our recent vehicle purchase through this dealership was exceptional, efficient and painless. Our sales person was knowledgeable, delivered on all commitments and as a bonus - was extremely personable. We really enjoyed working with Rushdi Rabia! We would highly recommend Roswell Infiniti of North Atlanta.
  • Outstanding Service

    5 out of 5 starsby Hawkview on 02/03/2018

    This dealership provides you with top-notch service! From the minute you step out of the car, you are treated like royalty. I very much appreciate the fact that they fix what is broken and dont push for additional services that are not needed. They will get my business over and over again! Thank you.
  • Smooth Sales Transaction

    5 out of 5 starsby Hoosier1949 on 01/29/2018

    Our sales contact, Mr. John De Oliveira was very patient, helpful, cooperative and did not rush us with our purchase. All of the people that we met at Roswell Infiniti were very cordial and helpful. We purchased a Certified Pre-owned 2017 Infiniti QX50 which we initially saw listed on Auto Trader. Within a few hours we had ourselves a new (pre-owned) car. I highly recommend Roswell Infiniti for your purchase.
  • new 2018 QX60

    5 out of 5 starsby StevieRay4 on 01/05/2018
    updated 01/17/2018

    Just leased my fifth Infiniti from Roswell Infiniti. To make things brief... the experience is EASY and the folks are exceptionally helpful.
  • Marc Wall Purchase Feedback

    5 out of 5 starsby MarcoMarietta on 01/04/2018
    updated 01/17/2018

    From the beginning of our first visit, our sales rep Stephany worked to understand our preferences and limitations. Since she personally owned and drives the vehicle model we selected, she was uniquely positioned to help us. She won our business over Lexus and Cadillac competitors, and we already own a Lexus. Great closing process with professionals like Derrick and Derak! Outstanding team. No haggle can work in used cars. R/ Marc
  • Seamless Experience

    5 out of 5 starsby jbcr_fl on 01/11/2018

    I cannot say enough about the experience w Roswell Infiniti. I was looking at a Lexus, Audi and Infiniti. The net is Kristen, the Internet Concierge, sent me EXACTLY what I asked for and didn't try to cajole me into the dealership or feed me a line about how her manager was going to miracle something for me. My experience at the dealership w Josh equaled my Internet interaction. He had the car ready for a drive, answered all of my questions, didn't feed me a bunch of sales lines, etc. Further, we handled nearly all the docs virtually so my time at the dealership was minimal. Finally, the post sales experience has been spot on. I text / call w questions and Josh is there to assist. They have already set up my service appointment and we are locked / loaded. In the end, if you are busy, consumed or frankly don't want to deal w the typical dealership "stuff" then I recommend Roswell Infiniti.
  • Overall Exceptional

    5 out of 5 starsby Madison_Cox on 01/09/2018

    The service the dealership provided was great. I have received multiple calls even subsequent to the purchase of the vehicle inquiring on the overall performance of the car.
  • Excellent service with exceptional deal.

    5 out of 5 starsby HoumanDMD on 01/03/2018

    My sales rep, Rushdi rabia was so highly recommended that I made the deal with him over the phone from south Florida without looking at any other dealerships. Excellent service and Deal. Very courteous and professional.
  • Very Pleased

    5 out of 5 starsby Jimhardin on 12/22/2017
    updated 01/02/2018

    I thoroughly enjoyed my experience with the entire staff at Roswell Infiniti. We were treated extremely well, and the process was very honest and clear.
  • Excellent Service Team!

    5 out of 5 starsby krpettigrew on 12/23/2017

    I recently had some service work done by Roswell Infiniti. I was courteously greeted at the door by Patrick and my service advisor, Chris Hanson, and sales advisor, Elizabeth Marshall, had all the arrangements made ahead of time. A loaner vehicle allowed me to not have to wait and the car was ready to go when promised. Great service!
  • I love my new Infiniti

    5 out of 5 starsby LuvmyInfinity on 12/20/2017

    I recently purchased/leased a new vehicle from Roswell Infinity. It was a positive experience from the time we walked through the door until I drove off with my new car. Scott was a pleasure to work with and has followed up after our purchase to ensure we dont have any further needs/questions. I love my new Infinity!
  • Infiniti QX50 Review

    5 out of 5 starsby stephende1 on 12/19/2017

    Worked with 3 different Infiniti dealerships in the Atlanta area; Roswell Infiniti, Valise and Samuel were by far the most professional, most knowledgeable, most helpful than the other two dealerships and salespeople. I was able to quickly come to a satisfactory price and with the assistance of Samuel, quickly secured a favorable financing package. No pressure, just great service.
  • Terrific Experience!

    5 out of 5 starsby krpettigrew on 12/15/2017

    I had an excellent experience with the Roswell Infiniti team. Elizabeth Marshall (sales), Derrick Baker (sales manager), and Derak Rawlings (finance) were all great to deal with. They left me feeling that they had integrity, which was crucial to me. Elizabeth was always responsive and, ultimately, sold us a beautiful Q50! She went the extra mile to make me feel comfortable and to make sure that any questions and concerns were addressed. I would highly recommend Roswell Infiniti!
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About our dealership

Welcome to Roswell INFINITI of North Atlanta. We are your New and Pre-Owned INFINITI Dealership for Greater Atlanta. As one of the nation's original INFINITI dealers, we have enjoyed growing alongside the wonderful community of Roswell. Our goal is to exceed your expectations. One glance at our online reviews and you’ll understand why many of our satisfied customers have been returning to buy and service their cars here. People travel from all over Georgia and the Southeast, because buying or leasing a new INFINITI from us is a pleasant and rewarding experience. We carry a comprehensive line of INFINITI vehicles, including the Q50, Q60, Q70, QX30, QX50, QX60, QX70 and QX80, making us the best choice for all your automotive needs.

What sets us apart
As one of the nation's original INFINITI dealers, we have enjoyed growing alongside the wonderful community of Alpharetta and Roswell. We are family owned and it is our goal to EXCEED your expectation.
We have a one price pre-owned approach: At Roswell INFINITI we've changed all the rules to create a faster and more pleasant purchase experience. We are a one-price pre-owned store, meaning we put our best price forward from the get-go.
We are DealerRater's INFINITI Dealer of the year in 2017 and winner of the 2018 and 2017 Customer Satisfaction Award
We have won the coveted INFINITI Award of Excellence several times due to exemplary customer satisfaction. Honorees represent INFINITI's Best of the Best, and we're extremely proud to service our community in such a manner.
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area
Languages Spoken (4)
  • English
  • Arabic
  • Romanian
  • Spanish