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Customer Reviews of Sons Kia

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41 reviews
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  • Service

    5 out of 5 starsby tjdrummer on 09/22/2017
    updated 10/02/2017

    Everything was great. I will always return when I need was work done. The staff is smart and quick to help me with everything.
    • I really appreciate you taking the time to leave us a review! Glad you were happy with everything, especially the service. Feel free to reach out if you ever need anything else! Sincerely, John Brislin - jbrislin@sonsautogroup.com

      by dealerreply on 10/04/2017

  • Friendly service...

    5 out of 5 starsby Lady_Packrat on 09/30/2017

    Friendly service personal. Kept me abreast to everything. It did take over 2 hours for a oil change and tire rotation and that was with an appt.
    • Thank you so very much for taking the time to leave us such a pleasant review! I'm glad that you were taken care of our friendly staff with 100% customer satisfaction. Thank you again and we always look forward to working with you again in the future! Sincerely, John Brislin - jbrislin@sonsautogroup.com

      by dealerreply on 10/04/2017

  • Amazing!

    5 out of 5 starsby Alexus_Paige12 on 09/05/2017
    updated 09/27/2017

    I absolutely love Kia of McDonough. Customer Service was awesome. The service was fast and they got the job done. The guy who helped me (Manager of the internet services) was absolutely amazing- he made you feel like family and not just another customer. I told him my needs and he made it happen within my budget! My experience here was awesome and I drove off the lot with a 2017 Kia Optima. Thank you Kia of McDonough.
  • Service@Kia

    5 out of 5 starsby LanaVictoria on 09/03/2017
    updated 09/27/2017

    Quick professional friendly service. Clean quiet lounge. IN and out in 35 minutes for an oil change. Was pleasantly surprised with this fast turnaround. Will defiantly use this dealership again.
  • great place!

    5 out of 5 starsby kimsliselle on 09/14/2017
    updated 09/27/2017

    Ease of being seen without appointment, part was in stock, super nice waiting area with snacks and drinks, TV and WiFi.
  • "The Butler"

    5 out of 5 starsby marylynn4350 on 09/20/2017

    "The Butler" was my salesman. I have nothing but good things to say about him and my car shopping experience. He was friendly,helpful, knowledgeable, personal, understanding, accomodating, genuine, and just overall nice.
    • What an enjoyable review to read!  It is reassuring to know our staff provided you with a hassle-free and great shopping experience. Sons Kia's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, John Brislin - jbrislin@sonsautogroup.com

      by dealerreply on 09/23/2017

  • Great Experience At Sons Kia McDonough!!

    4 out of 5 starsby ColleenW1210 on 09/02/2017
    updated 09/18/2017

    Everyone there was very friendly. David who helped us was very knowledgeable on the car details down to a T. He also didn't push us to buy the most expensive thing on the lot, he knew what we wanted to spend so he went with that when a lot of places will do anything to convince you into something you aren't comfortable with. Also, Maurquis that was training with David was so awesome. He was more like a friend than a salesperson, that's how any experience should be. Once everything was done and we were ready to go, I liked how they got someone to show us how everything on the inside worked and she helped us set it all up before we left the lot. Everyone that helped us that day also said they would be reaching out to us in the next few days to see how things are going and I absolutely love that, shows professionalism and care.
  • service dept.

    5 out of 5 starsby robertgreen on 09/02/2017
    updated 09/18/2017

    excellent service quick service friendly people clean shop clean waiting area will tell all my friends about this place an it people
  • 2016 Kia Sorento

    5 out of 5 starsby marshahamrick on 09/14/2017

    The staff is very friendly, when I get service done...My vehicle is fixed in a timely manner and everything is always done perfect. Love this dealership..
  • Sons Kia is the best!

    5 out of 5 starsby LindseyMac on 08/29/2017
    updated 09/08/2017

    Joel Purnell was amazing! He made sure I was comfortable in the car, and definitely made sure I was taken care. All of the staff were very nice, and had smiles on their faces. The manager(Rich or Richard) was very nice also. I couldn't have asked for a better experience with buying my car. Sons Kia is the best!
  • Great experience so far.

    5 out of 5 starsby Leeleelu on 08/20/2017
    updated 09/08/2017

    I used your service department for my 10K service date even though I had purchased my 2016 sorento from Nalley Kia. My previous experience with the nalley service department was not pleasant so I thought I would try sons Kia. Your service was prompt and professional. Your personnel were courteous. I wish I had made my purchase from sons Kia. A great service department makes all the difference in the world.
  • Me a kia

    5 out of 5 starsby Meakia64 on 08/23/2017
    updated 09/08/2017

    Waiting area was clean. Free coffee. A rep asked"If we were comfortable. It's the little things that counts the most.
  • KIA 2017

    5 out of 5 starsby Athenia on 08/31/2017

    I loved the customer service and Johnnie Williams personality. He was straight forward about the process. Anita was very nice and her customer service is awesome.
  • Great experience

    5 out of 5 starsby CCLew40 on 08/27/2017

    Every person that we encountered was very kind and made sure we understood every step of the process. Thomas was an excellent sales person & did not try to pressure us into a bad deal. Instead, he constantly checked with us & when the deal came through, he answered every question we had honestly. The entire team that worked on our deal wanted to make sure we were comfortable with the payments & did their best to get us out of a bad situation with our previous vehicle. They succeeded & got us a great deal with affordable payments & a lower interest rate than we previously had. We will definitely be in for our next upgrade in the future. It also helped that we were out of the dealership in the new vehicle in less than 3 hours!
  • Customer Service

    5 out of 5 starsby Wacara60 on 08/23/2017

    Awesome customer service. Explanation of the service was great. Time it took to do the service was not too long.
  • Purchase/Service was Excellent!!

    5 out of 5 starsby Rebecca5274 on 01/12/2017

    Thank you so much Sons Kia! We purchased our first Kia, 2016 Soul back in July. The purchase process was so relaxed and smooth, the staff very knowledgeable and professional, and at the same time, made you feel like family. Thoroughly enjoyed the purchase process. Today was its first service and it was just wonderful! From the moment I arrived till the moment I left I felt completely taken care of in every way possible! From the answered questions to the coffee, this dealership is truly Awesome!! Just Excellent Customer Service/Satisfaction!! Thank you for being so Great!!
  • Excellent Customer Service

    5 out of 5 starsby PatriciaC14_ on 01/19/2016

    Sales person, Kimberly was excellent. Went out of her way to make sure I was happy with my car purchase. She was honest about the car being offered and showed me how to work devices in the car. I appreciate all she did showing excellent customer service skills.
  • Kia Dealership Mcdonough GA

    5 out of 5 starsby Chuck2016 on 01/08/2016
    updated 01/15/2016

    The Kia dealership in Mcdonough was great. The salesman was very knowledgeable about the vehicle we purchased. He was not pushy and all allowed us to make the right decision.
  • Great customer care Provider Gerald Lofton

    5 out of 5 starsby AmyKeadle on 01/03/2016
    updated 01/14/2016

    Gerald Lofton listened to me and what I wanted and delivered just that. No high pressure selling .He was very friendly and knowledgeable. The finance guy Lorenzo was also very friendly and professional.
  • Great Experience

    5 out of 5 starsby Sharrell_D on 01/07/2016

    Tyran was friendly & professional. He was able to provide me with answers to questions that I did not initially think of. He was very helpful with pairing my phone with the car & getting me familiar with all of the "gadgets". Dave also gave me a detailed tour of the Sons Kia facility - that is something I have never had done before.

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