Sons Kia

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Sons Kia

4.9
Overall Rating
(36)
Recommend: Yes (36) No (0)
Write a review: Sales | Service
sales Rating

Satisfied Customer

by Rochena on 03/22/2018

The expertise of all the staff. The sale representative made me feel comfortable and at ease from begining to end

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
40 Reviews
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service Rating

Good service

by KRCS0129 on 05/03/2018

Convenience and ease of scheduling and completion was great. Tim was a great help. The staff was very friendly and nice.,Convenience and was of scheduling and completion.,Convenience and ease of scheduling and completion was great. Tim was a great help. The staff was very friendly and nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Survey

by hholland on 04/19/2018

The timeliness of service and how friendly the staff was at my time of service. I had no complaints. Eveyone there was nice. Jose was the person I dealt with primarily, and he did an outstanding job to ensure all my needs were met

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Love Sons Kia! Speedy and friendly

by Kristyy on 04/17/2018

I never have an issue when I drop my vehicle off for an oil change. They are always friendly, speedy and very customer oriented! And they always give you a car wash!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

jimleitch

by Jimleitch on 04/04/2018

Your staff - Jose & Justin brought me in immediately without an appointment on Good Friday (at 7:30 am). Each was quick to diagnose my situation and squeeze me in. They both kept me apprised of the status and were extremely professional, friendly and courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Satisfied Customer

by Rochena on 03/22/2018

The expertise of all the staff. The sale representative made me feel comfortable and at ease from begining to end

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great service

by RoyRobinson72 on 03/11/2018

They have Friendly, outgoing staff in each department that will answer any questions asked. They worked hard to fix vehicle at an affordable price. Thank You

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Customer-focus

by JaySmooth27 on 03/08/2018

Sales associate, Mr. Terry Strickland, listened very carefully to my list of specific needs and worked hard to help me get the best deal based on those needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thank you

by tiffleaks on 03/08/2018

The care that Terry Strickland and the rest of the team took with me was just perfect. I was nervous to get a car note again, but they assured me that everything will be ok.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

gadecatur

by gadecatur on 02/26/2018

The sales person was friendly and outgoing. I really felt at ease in discussing my situation and concerns. He did all he could to make sure that all my needs were met.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Sons Kia is great!

by Lanetta1 on 02/23/2018

The great energy the associates have even though its early in the morning is amazing. My car was fixed in a timely manner before I had to go to work. Plus the dealership even drove me home and picked me up when my car was ready

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A good visit with a lot of benefits

by JamesAsbury on 02/21/2018

Kind courteous, professional people. The salesman was especially helpful and knowledgeable. I'm sure I will be back again since this is my third KIA.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Delighted

by Danielscott on 02/20/2018

Detail of service and answers from technician. Very nice eating area and clean service area. Also had complimentary drinks and snacks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

PeeJay

by Peter3145 on 01/16/2018

The friendliness, the effort made to see that I was comfortable, no hassle to make sure I was very satisfied with what I was purchasing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy

by Millersc01 on 01/12/2018

Very clean facility and friendly staff. They hopefully fixed my problem. Nice dealership to visit. Overall I was very satisfied with them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

New Car Purchase

by Ociewalt on 01/10/2018

When I arrived at Sons Kia Car Dealership, first I was greeted in a warm and friendly manner by the receptionist, and the salesmen in the lobby. I was there to see one particular salesman, Mr. Joel Purnell, whom I met during a previous visit, while my vehicle was being service. He shared information regarding the new vehicle that I was looking at on the showroom floor, but at that time I wasn't interested in purchasing a new vehicle. When I decided that I would come back to see if the vehicle was still there, I knew that he would be my salesman. He handles himself in a very courteous and professional manner. He worked tirelessly with me to get all my concerns answers. I received more than the expected level of professionalism and respect from him. After the car purchase was completed, he took me outside to go over all the features of the car. He went above and beyond to get me the best deal for my purchase. He is a very good person, and salesman. Kia not only have a great employee, but one that is truly an asset.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Very Helpful

by FPorter24 on 12/30/2017

I have not visited this dealership in aleast 6-9 months because I did not like the customer service experience. However, I wanted to try one more time. The attendant was extremely helpful, pleasant and knowledgeable. Hopefully, the dealership will continue to provide this type of customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome experience with Kia

by MarvinPerry on 12/20/2017

The customer service and attention to what i was trying to accomplish. Everyone was very generous. They went over the call the duty to give me what i asked which was NO down payment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BEST EXPERIENCE

by Katiebarr22 on 12/16/2017

Great Friendly knowledgeable staff. Helped me and answered all of my questions. Explained things to me in the easiest terms and made me feel better about my situation. Shelby was such a great smart helpful person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by Scruffy71 on 12/12/2017

Service tech Shelby advised and fully explained the services performed. She kept me informed as to the status of work being done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kia survey

by Cathymerritt44 on 12/02/2017

Friendly staff: Jamie Johnson and Jay Jackson did a wonderful job. Spacious and comfortable office space to sit in. Staff offered us something to drink while we wait.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Friendly service...

by Lady_Packrat on 09/30/2017

Friendly service personal. Kept me abreast to everything. It did take over 2 hours for a oil change and tire rotation and that was with an appt.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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