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Customer Reviews of Sons Honda

Review type:

Overall rating

1.0
1 out of 5 stars

(1 review)


Customer recommendations:

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The following reviews are more than two years old. They are not included in the overall rating.
143 reviews
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  • Great service at Sons Honda

    5 out of 5 starsby MamieOwner on 01/20/2018

    Jessica Coleman, my service advisor. Each time Jessica is my advisor, she always greets me with a smile, thoroughly explains what needs to be done to my car and answers all of my questions with knowledge and patience (I ask a lot of… questions).
  • no problems, great service

    5 out of 5 starsby Mikezilla57 on 01/17/2018

    no problems, great service. in and out quickly. clean waiting area and bathrooms. friendly concerned service people. competitive prices. thanks
  • First time service

    5 out of 5 starsby whatagoodjob on 01/15/2018

    Courteous, professional and knowledgeable. Received exactly what I was promised. I was promised a callback with a quote within two hours and if accepted, my car would be ready by noon the following day, and it was.
  • Bought a 2015 Honda Civic

    5 out of 5 starsby asmm0829 on 01/15/2018

    Wellesley was friendly and took the initiative to help us on the lot immediately. He showed us both cars we asked to see, let us test drive each one, and didn't push us to make our decision. He was helpful with paperwork before the sale… and, after the sale, took his time to show us how to use different features in the car. Great salesman, great experience!
  • Rayne

    5 out of 5 starsby Rayneman77 on 01/11/2018

    Friendly face and quick service. Associate was very thorough with service explaination and pricing. Always feel confident with the advice i receive.
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 01/14/2018

  • SONS Honda Success Story

    5 out of 5 starsby amydaniels5 on 12/29/2017
    updated 01/04/2018

    Will Garner was our sales associate. He was knowledgeable, friendly, and funny. He took the time to learn our names immediately and remembered them the second day we visited the dealership. He bent over backwards to make sure we had the… perfect car and wasn't pushy AT ALL. KC, the manager, was also welcoming and helpful. Great experience!
  • Love Sons Honda

    5 out of 5 starsby Nik_n_james on 12/30/2017

    Friendly and efficient staff. Could not have been better. Worth the extra money to get such great work on the car.
    • Thank you for your wonderful feedback. At Sons Honda, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 01/02/2018

    • Thank you for your wonderful feedback. At Sons Honda, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 01/02/2018

  • Sons Honda - Above and Beyond

    5 out of 5 starsby kstephens111 on 12/27/2017

    Everyone was spectacular from the moment we got there. Fallon was amazing and went above and beyond. Everyone there felt like family and we are truly blessed to have had such a wonderful experience.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 12/28/2017

    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 12/28/2017

  • Son's Honda

    5 out of 5 starsby DSGibbs on 12/16/2017
    updated 12/22/2017

    The friendliness of the staff and their diligence was most appreciated. The attention to our needs and the willingness to meet them and find a solution to our need was most refreshing. Saloni and Joe we're terrific and seemed to genuinely… care about taking great care of us.
  • T.P.

    5 out of 5 starsby Theodora3 on 12/08/2017
    updated 12/18/2017

    The professionalism, knowledge, great customer service, and genuine friendliness exhibited by Carlton Harris and KC Jones. Mr. Harris was the sales person who assisted me. He was always very pleasant, and helpful. Mr. Harris nor Mr. Jones… ever exhibited high pressure sales tactics. That, combined with all their other positive attributes, is what led me to choose to do business with Sons Honda.
  • Car buying experience

    5 out of 5 starsby Constance43 on 12/03/2017
    updated 12/18/2017

    I liked that everyone was courteous and pleasant. I will definitely refer friends and family. This is my first time at this dealership, and it is also my first Honda.
  • Great service

    5 out of 5 starsby DandLLawrence on 12/11/2017

    The staff was extremely helpful. Found a second recall, and suggested I come in when the new part was in, instead of coming in twice.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 12/13/2017

  • Service

    5 out of 5 starsby Kenlynch112 on 12/09/2017

    They so are very professional and very patient and understanding about there customer concerns. I would always recommend anyone to this dealership with this type of service you can never go wrong.com
    • Thank you for leaving us this great review, Kevin. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 12/13/2017

  • Great team...

    5 out of 5 starsby Cheif15 on 12/09/2017

    Internet sales team was outstanding. He help me get the answers to some question before drove to the dealership. He then handed me off to the sales person who was very clear an provide great insight the Honda Pilot I was looking to… purchase.
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 12/13/2017

  • Best Car Buying Experience

    5 out of 5 starsby Delmons on 12/01/2017
    updated 12/06/2017

    My salesman was very personalable knowledgeable and really wanted to make us satisfied. I will definitely recommend this dealership. The my salesman Mr.Johnson was extremely passionate about his job and disclosed everything.
  • 2017 CR-V purchase experience

    5 out of 5 starsby WilmerHarrison on 11/22/2017
    updated 12/01/2017

    Joshua was very thorough in explaining the vehicle and very patient during the purchase process. We will definitely recommend Sons Honda to our friends and family.
  • Awesome

    5 out of 5 starsby Courtneym8396 on 11/27/2017

    Matthew Ford was a great salesman. He is considerable. Very nice and friendly. Answered all the questions I had. He knew what he was doing. Great customer service skills. I would definitely recommend him to my friends and family.
    • Thank you for taking the time to write this review. We are pleased to hear that Matthew was able to provide an efficient and overall positive experience. Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 11/30/2017

  • Exceptional customer service

    5 out of 5 starsby Viva5075 on 09/27/2017
    updated 10/10/2017

    Ms. Fallon Mays, my salesperson was extremely professional, knowledgeable and efficient from beginning to end. I was greatly impressed by the effort of Sons Honda to ensure the entire purchasing process was quick and easy! I can truly say… that this was best experience that I have had buying a car. Your organization, facility and exceptional staff all deserve a "10"!
  • rao vemula

    5 out of 5 starsby svemula on 09/25/2017
    updated 10/10/2017

    Great customer service. No pressure and a fair deal David was very patient with helping me find the car of my dreams
  • Service

    5 out of 5 starsby Aivuam1 on 09/21/2017
    updated 10/02/2017

    Customer service was good Timeliness of delivery also very good. I like the convenience of just leaving the car for repairs and pick up later
    • Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Sons Honda. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 10/05/2017

  • Good service

    5 out of 5 starsby Aweezy81 on 09/19/2017
    updated 10/02/2017

    Took care of all the issues with my car. They worked on it in a timely manner and I left happy.
    • Thanks for the outstanding review! I'm very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Please let us know if there's anything else we can do for you. Sincerely, Freddie Felton - ffelton@sonsautogroup.com

      by dealerreply on 10/05/2017

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