McDonough Nissan
Customer Reviews of McDonough Nissan
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Shady business
by Kevin Brown on 10/01/2020Made a deal with the manager George Mazzant on a Monday over the phone since I live 4hrs away. After driving the 4 hrs to dealership (they text me the morning of making sure I was still coming) I find out that they sold the truck out from… under me! They are incompetent at best! Stay Away!!Do not shop here
by Ed R on 02/12/2020I have been in the car business for 20 years, I was a GM for the largest used car retailers in the US for 15 years and this was the worst car buying experience I have ever witnessed. They had the vehicle I wanted so I agreed to buy it. I… negotiated a few cosmetic repairs into the deal. I worked with Chuck Tolar the GSM and Thurston Madison the sales associate. Chuck made all kinds of promises to sell the vehicle then refused to stand behind anything he said. I was lied to ignored and spoken to in ways that no customer should be spoken to. I tried to talk to Chris Cooper the GM but he was no help. The total of the repairs was less than $400 but they would rather lose a customer and hurt their reputation than to stand behind the promises they made. Stay away from this dealership. Even if you have things in writing, Chuck will not honor his commitments. Chucks attitude and statement was take me to court.BAIT AND SWITCH
by scott on 04/02/2017updated 04/12/2017They advertised one price on line but they won't sell the car for that,they clam that a storm changed the online price of there cars an they can't fix it so all of there used cars are under priced on line buy about $2000 or more. (bait &… switch) get you in there with a false low price then when you get there and drive the car the price goes up but its not there fault. "The storm did it"
About our dealership
Hi Kevin, we are disappointed to hear that your recent experience was anything less than great. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 229-7579 and we will do our best to make this better. We hope to hear from you soon. Take care!
by Helen Gutierrez on 10/06/2020