Ed Voyles Chrysler Dodge Jeep Ram
Customer Reviews of Ed Voyles Chrysler Dodge Jeep Ram
Review type:
Oil Change Tire Roation Air Bag Sensor
by JayMulah73 on 02/22/2017They had to keep my car overnight which wasn't discussed originally but they put me in a rental quickly. Upon returning they completed all tasks (oil change, tire rotation, removed nail from tire, swapped out air bag sensor, and free car… wash from previous survey I completed... No hassleJeff Kurtz
by bebenn123 on 02/20/2017Jeff was fantastic to work with. He returned calls promptly and went into great detail on the problem and how they were handling it. Part of my problem was a very loose oil filter that was done elsewhere. I fully expected to pay for the… diagnosis and repair, but Jeff handled it all under warranty. If your sales department is as customer service driven as your service department, I will look to you first when I am ready to buy a new Ram.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Tire repair
by NyKnicks on 02/16/2017My customer service experience was satisfying.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Customer Review
by Eric_Jor on 02/14/2017Eddie Guy makes the experience seamless. This is my second purchase with Eddie and he makes you feel right at home. No rush, extremely informative, relaxed yet professional.Thank you Eric for your feedback, Ed Voyles CDJ appreciates your business!
Thank you Eric for your feedback, Ed Voyles CDJ appreciates your business!
Excellent experience
by Mmsmab1 on 02/07/2017Just purchased my 2nd Wrangler from Ed Voyles and Shawn Donald was fantastic to work with. Go ahead and put me down on the waiting list for the 2019 Wrangler truck. Looking forward to buying that from Ed Voyles as well. I only wish… they could have arranged a tour of the Toledo jeep factoryThank you for your feedback, Ed Voyles CDJ appreciates your business!
Going Above and Beyond
by ScottRis on 01/31/2017Marti my finance manager waited and waited and waited to get me the best possible interest rate and ended up saving me almost $100 a month on payment as a result. Uzzi was patient and took an entire afternoon to make sure I got the deal… done. Nice work all the way around. I am in the business and I recognize quality people when I see them.Thank you Scott for your feedback, Ed Voyles CDJ appreciates your business!
Sales great but services needs work
by Josh52382 on 01/25/2017I really enjoyed working with Clint, Todd, and Jeremy. These gents get things done and make sure you are well taken care of. My only resavation sbout buying another car from this dealership is the service department. They never keep an… appointment and it tajes over 2 hours for an oil change. When you request a call from the service manager you never get a call. The service department can learn a lot from the sales team. The sales team will work and make sure the customets needs are being attened to.Thank you for your feedback, we are diligently working on getting our service times better and we appreciate you bringing this to our attention. If I can ever be of any assistance to you, please do not hesitate to contact me at DTutton@Edvoyles.com or 770-429-7000 ext. 5001. ---Thank you, Drew Tutton, GM---
electronic issues
by chm6191 on 01/16/2017The service department kept me informed on the status of resolving the electrical problems.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Dallas
by DallasSRT8 on 01/08/2017The customer service writer was professional and had my vehicle back to me at the time specified. The overall visit was excellant.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Great customer service
by rachelmac75 on 01/04/2017I truly had a great experience with my most recent car purchase! Alex was very attentive to our needs and worked very hard to make us happy.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Awesome
by Lizzymon on 01/01/2017Every time I bring my car for service it is great. I am in and out in no time . All the service people are very professional. It is a pleasure to do business with them. I would definitely recommend people to go to Ed Voyles to buy any type… of car.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Amazing service by Thomas
by CDunklin on 12/13/2016updated 12/28/2016Thomas was my service advisor and he was amazing!! He always provided me with timely updates and answered all my questions. I will tell family and friends that own Jeeps about my amazing service.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Pricey Oil Change
by atlcrompton on 12/12/2016I like that the Jeep dealer will look over my vehicle when I get my oil changed. I think $80 is a little expensive especially when told to change it every 3 months. That's my personal experience. I was glad I made an appt as I felt like… I received better service than when I drop it off for the day.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
came in concerned, left confident
by jacob1144 on 12/12/2016Thomas in service is great, he was pretty much able to tell me what was wrong with my car before it was put into the shop. hes extremely knowledgeable, and left me confident that my car was in great hands. 10/10Thank you Jacob for your feedback, Ed Voyles CDJ appreciates your business!
Service
by Shyam8810 on 11/27/2016updated 12/07/2016Kristi Johnson is the service advisor. She went through all the work to be done and ensured it got done on time and perfect.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Excellencent Experience!
by Dalexa01 on 12/06/2016I had a great experience purchasing my vehicle from Todd Prine. Todd made the purchase easy and fast. I would highly recommend Ed Voyles and Todd Prine to my friends and family.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
"Now That's Customer Service"
by BUDDYVZ on 12/03/2016From the moment I arrived- Jeff Kurtz gave me his full attention to what would happen in getting my car serviced. He then guided me on to next area to my rental for the day. He also kept me informed with status via phone call in the… afternoon. Another Rep. -Harrison, rode with me to get gas for my rental upon returning it. Top notch service! Thanks!Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Free oil change
by Pmottison on 11/25/2016updated 12/02/2016Thank you so much for giving free oil changes to teachers. We appreciate your generosity!Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Outstanding Customer Service
by happicustomer on 11/25/2016Service writer Jeff was outstanding! He communicated extremely well and even offered his cell number in case I needed to contact him after work hours. The work was performed timely and accurately. I can't say enough good things about Ed… Voyles service department. Thank you so much!!Thank you for your feedback, Ed Voyles CDJ appreciates your business!
Great Customer Service
by atwagoner on 11/16/2016The representative called every day that the vehicle was at the dealership. They offered great rental cars and did everything promised.Thank you for your feedback, Ed Voyles CDJ appreciates your business!
They even make accidents look good
by Lecia_Parrott on 11/01/2016updated 11/16/2016My Jeep was hit on September 30th. After dealing with the other persons insurance company, I turned it over to Ed Voyles. They were the ones I originally bought the Jeep from and it was only a year old. Todd Collins was the appraiser and… did an amazing job. He dealt with her insurance company so I didn't have to. The Jeep looks great and they even cleaned her up. Would highly recommend them to anyone. Thanks guys!Thank you Lecia for your feedback, Ed Voyles CDJ appreciates your business!
Thank you for your feedback, Ed Voyles CDJ appreciates your business!
by edvoylescdj on 03/02/2017