Butler Lexus
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Customer Reviews of Butler Lexus
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113 service reviews
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Service
by Nolen Howard on 07/16/2025Quick service and great wash job.Service
by Charles Long on 07/16/2025Work was done in a timely manner, also had use of loaner suv.Service
by Barbara A Whaley on 06/20/2025Rod Love has always exemplified professionalism in overseeing the service of my vehicle's needs. Thanks!Great service experience
by J P Branan on 05/14/2025Andy and the team at Butler Lexus do an outstanding job. Professional, polite and speedy.Excellent Service
by Sherrie Moody on 04/21/2025Service at the Macon Butler Lexus is always excellent. Service technician, Rob Love, is always thorough and accommodating. From the moment you drive into the service dock, everyone delivers A+ service.Great Service!!
by Sydney Outlaw on 04/05/2025Best dealership around!! Kayla is the best advisor and so helpful!!kudos
by carole vann on 03/19/2025Reagin is magnificent. Always pleasant and most helpful. Was really impressed with the guys who picked up our bags and neatly put them in my car as we were checking out. Great group!!!Regan Beck
by Jane Hardee on 03/09/2025updated 03/17/2025She is thoughtful and always considerate of my time and circumstances. She treats me as a valued customer. She is reliable just like my Lexus! She is the best !Owner
by Jerry Higgins on 03/08/2025This is the third vehicle purchased from Butler. My first maintenance on my new GX550 was excellent as usual. Reagan Beck took excellent care of us as usual. We always feel welcomed. Thanks Butler LexusService Department
by EL Combs on 02/14/2025updated 02/21/2025My service advisor Reagan Beck was was awesome. She constantly updated me and guided my vehicle through a windshield replacement...thank you.Butler Lexus Service Department Rocks
by Andrea Gillan on 02/19/2025It is quite an effort to have our Lexus serviced because it is a 4-hour round trip requirement to get there. But it is worth it! Rod Love and the service team not only make the effort worth it, but I look forward to arriving. He provides… excellent service through clear communication.Exceptional Service
by TX500 on 02/13/2025I had a pleasant experience with Butler Lexus when I took my TX500 in for service. The gentleman who greeted me upon arrival was helpful and courteous. He assisted me to my service person. The paperwork was quick and efficient. Easily… barrowed a car from the dealer and it was even an SUV of which I am accustomed. Upon return and pick up, my car had been serviced, filled up with gas and even washed & vacuumed!Service 2024 Lexus 350
by Claire Chapman on 02/11/2025As is customary, my experience with the service department at Butler Lexus was great! They are always timely, professional and courteous. Kayla Shepard, my service representative, always has demonstrate her concern for me as a person, not… just a customer.SUV Service
by DHolt on 01/31/2025Brought my SUV in for my first service. Was done in a timely manner. Customer service was excellent. Will continue using them for future services.5 star service
by Maria on 01/19/2025updated 01/27/2025Completely satisfied with the service from Butler Lexus. The valet service is excellent and the driver is very nice. Can't go wrong with Butler!60,000 mile service
by Becky Fordham on 01/15/2025updated 01/23/2025Reagan is very pleasant and efficient. I enjoyed my experience with her and at the dealership.excellent service
by Gina on 01/17/2025prompt and efficient serviceSafety recall
by Sandra Alliston on 01/15/2025Took car in for safety recall. Excellent service, was provided loaner car for the day. Car was ready when they said it would be. Very nice and professional service.Good experience
by shelby duffy on 01/06/2025updated 01/13/2025No presssure sales was niceButler Lexus Service
by Joy Malone on 01/11/2025I’ve been very satisfied with the service I’ve received at Butler Lexus in Macon, Ga. I highly recommend them to my family & friends! Thank you for the awesome service!Great service !
by Edmunds on 01/10/2025I was very pleased with the service I received at the Lexus dealership ! The service was completed at the stated time. I was offered a loner car if I did not want to wait. After the service was completed, I received a free car wash !
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