Butler Lexus
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Customer Reviews of Butler Lexus
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Great Customer Service
by The Bell Family on 06/21/2025Alan Bell and his team are experts in how to create a terrific and professional experience for buyers. We have bought many Lexus vehicles from Alan over the last 18 years. He is always customer-centric knowing the key to success is not a… sale, but a relationship. The brand of vehicle may bring customers in but it is their experience and relationship that brings them back. We highly recommend Butler Lexus.Purchase 2024 RX350 Preimum
by Charles on 06/19/2025Jason Nelson honored all requests I had and promises that he had made. I do feel that the trade in value on my 2020 RX 350 should have been more. This was the second vehicle I have purchased in the last year from Butler Lexus. Jason was the… salesperson on both. I would recommend Jason to anyone interested in buying a Lexus, new or used. He is very personable and easy to talk with.Ron was great to work with!
by Travis Taylor on 06/11/2025We worked over email and text to get the deal done. My daughter is in love with the car. The entire process was smooth.Amazing
by Linda on 05/21/2025updated 05/27/2025Bill was amazing. On top of everything. Always available and easy to contact. The amazing experience continued with the tech coach and finance.TX
by Pam on 05/09/2025Ken Campbell, Antwon and all employees were so nice and helpfulIS 350
by Michelle on 05/02/2025Overall my experience was good with my salesman. The only area where they really need to improve is hiring more than one person to show you how to use all the functions in the car. The guy was very slow and he seemed to be helping one of… the salesmen in particular with all of his buyers. Other than that I had a good experience.Purchasing my Lexus
by Natalie Goodrum on 05/02/2025My experience at Butler Lexus was excellent. My salesman was so welcoming from the time He saw me walking towards the entrance and guided me through the purchase of my Lexus. I truly will recommend this dealership to family and friends.Ls500
by Sweet on 04/14/2025Never had buying cars easy until I starting buying from Butler LexusButler Lexus knows how to treat people
by EvM on 04/06/2025We drove 3 and 1/2 hours to Butler, hoping for the best, and we got the best. Alan, our salesman, had all the pieces needed for us to do a trade-in and make an informed decision on buying a 2025 Lexus NX. Jase, our tech wizard, patiently… walked us through all the bells and whistles on our chosen car, keeping it in plain language so we could clearly understand. The finance manager was pleasant and efficient, leading us through the usual mounds of required paperwork, without any pressure to buy the offered add-ons, unlike dealerships we’ve experienced previously. The facility was clean, comfortable and lovely, and we wanted for nothing during our amazingly brief stay - we were in and out in a little more than two hours. These people are professionals who know their products and care about treating their customers right.Smooth experience
by Doug on 02/03/2025We came from Savannah to buy our new car. The salesman, Will, gave us complete information on cars and availability. When ours was coming he kept us updated on delivery. Pick up went smoothly with Chauncey and Jase educated us on… technology.Retired
by Don Copeland on 01/31/2025Jason Nelson is a great person. He helped us with our decision and he e is a great asset yo the dealership.Perfect
by Jennie Foulkes on 11/06/2024updated 11/21/2024Art is a great salesman. No pressureBest Car Buying Experience ever!
by Donna M Phillips on 10/13/2024We've bought several cars over the years, but our recent purchase at Lexus was clearly the best one ever! No strong arm sales tactics! No pressure to buy on the spot! Excellent salesman (Anthony Santiago)! Really appreciated the on-site… technical assistance with the fancy IT stuff on the car--Kudos to Jase Douglas for his knowledge and patience! Even the financing part of the transaction went smoothly thanks to Brioni Johnson who walked us through all the options without any undue pressure! There's a stellar team at Butler Lexus and we're glad we got to meet them!Satisfying Purchase
by Gillan Clan on 10/08/2024Our purchase experience at Butler Lexus was nothing short of pleasant. The number one feature that we experienced was HONESTY. Accurate, clear, and honest answers helped us to make this important decision to purchase a vehicle. I would… recommend Ken Campbell any day to anyone.Very satisfied with my car purchase
by Karen Graham on 08/26/2024updated 09/03/2024I am very satisfied with this dealership with my recent Toyota Forerunner purchase. The salesman Shaun was very professional and did exactly what he said he would do. This was a total online purchase from Macon Georgia to Knoxville… Tennessee and I was impressed and happy with my vehicle. Thanks guys!Sue
by Suellen Thompson on 09/01/2024I have purchased several lexuses from this dealership. Friendly salesperson named Art. I would recommend this dealership.Truly Exceptional Experience
by Jed on 08/15/2024My sales Associate, Alan Bell made my purchase so quick and easy. He and the General Manager, David Gibson provide an ultimate customer experience at Butler Lexus every time.GX 550
by Hunter McShan on 07/15/2024Thanks to Will and the Butler team for making this purchase so simple and easy. Great people and great service to get us this beautiful car. I highly recommend Butler for your automotive needs.Mr
by Paul Cable on 06/14/2024The sales people were very informative and helpful, never pushy! The tech that explained the car was also very professional and informative. Overall, it was an easy transaction.Purchase of new RX350
by Bobby Mattox on 06/01/2024The purchase of my wife’s new RX350 was done by phone and was extremely easy. Dan and Anthony were great. The finance manager was efficient and responsive to our wishes. Great job going over the vehicle with us, by the tech dept.… Dealership is beautiful and all of the employees are friendly and helpful. My wife and I were very impressed. Great place to buy a Lexus!New Car
by New Car Purchase on 03/29/2024Shaun was salesman keep us informed throughout process of delivery of vehicle.
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