Customer Reviews of AutoNation Toyota Thornton Road
Review type:
Andre was the greatest
by Alyssa on 08/14/2025Andre was a very attentive professional salesman that made us feel cared for uncomfortable every step of the way. The bottom line is we got a great deal and it didn’t take us all day. Appreciate the kind caring service and attention given.… Thanks again Andre.Great job!
by Janei D. on 12/17/2024updated 12/24/2024Czech was a great salesman. As a first time car buyer, he made the buying process for my 2019 Toyota Camry SE so seamless and smooth. 10/10 recommend, thank you so much for the hospitality.Hi Janei, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Great Sales experience at Thornton Rd Toyota
by JCowan01 on 11/02/2024updated 11/19/2024When I started my vehicle search I looked at all the dealerships closest to where I live, thats normally what you would expect, but I could not reach any agreement on the vehicle I wanted with any of them, until I came across Thronton Rd.… Toyota. The Sales Manager Kenneth was no hassle,no stress, fair and straight to the point along with their awesome Sales person Ms. DeNiya who made the in-person experience that much more pleasant. I realized with such an awesome team I would have no problem driving an hour for my next Toyota vehicle. Then to top it all off I got more than a fair price and a little bit more vehicle than I expected.That was one of the least stressful and best car buying experiences I've had. I would recommend Thornton Rd Toyota to anyone wanting a great hassle-free and professional experience.Commendation!
by Affie B-E on 11/02/2024Dylan, Winston, and Ammy made our first time experience here great. They made the whole car return and pick-up process seamless. Dylan thank you for the added personal touch. You did a great job.Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Car purchase
by Happpydazz on 08/06/2024updated 08/16/2024Steve, the sells agent was very good very knowledgeable very informative, caring humorousHi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Excelent dealer
by Diego M on 08/07/2024Excellent service, the staff is very friendly.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2023 Used Prius
by Steve Sullivan on 05/22/2024I test drove a 2023 Prius with only 9K miles with Victor. Clean and great looking. I just had my other 2016 Prius totaled so need another car asap. Price was a little high and within 20 minutes of back and forth with the Sales Manager… had a seamless price where we both agreed. Picked it up the next day and was a fast, smooth process. This is my second Prius with an AutoNation group and alway professional and quick response.Thanks so much for the warm recommendation of the team here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!
2024 Toyota Highlander
by Highlander24 on 04/09/2024We recently purchased a 2024 Toyota Highlander Limited AWD at AutoNation Toyota Thornton Road in Lithia Springs and worked with Andre who provided excellent service. We had been shopping for a new vehicle for 6 months and were very happy… with the experience provided by their sales team. Definitely recommended!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.
Good Experience with Deonte
by bestbaddogz on 02/16/2024I went the Costco pricing route and Deonte helped me with getting a new car. He reached out to me to schedule a test drive, was a great communicator, very responsive to my questions and comments, and was a genuinely nice person. I highly… recommend working with Deonte if you can.Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.
Theresa
by Theresa on 02/04/2024Salesman Ralph and sales manager Carl went above and beyond for me.Hello Theresa, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent salesman
by DorseyR on 01/15/2024Our visit AutoNation was very pleasant, and was not pressured to buy a car. John Christmas was the best you followed through everything that we asked of him and was very patient. He was a star employee.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ralph Fortune is a delight to work with
by JLKanalas on 01/12/2024We so appreciate the patience and professionalism of Mr. Ralph Fortune. He answered all our questions about the car, gave thorough explanations of all the financial details, and never pushed a decision.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you ever need help, just give us a call. Happy motoring!
All about no customer service here
by KountreRed on 09/25/2023Sales person started well but went south very quickly . the used car mgr. Carl worst I ever seen in my years of buying cars needs to learn more about customer service, because my trade was almost the same cost of the Cadillac I was… purchasing he tried to add on to the car to make higher All Weather Liners ( Mats ) that cost 599.00 & Tint / HD-Screen Protector ( film over monitor ) cost 599.00 than wanted me to accept only one key to vehicle one week after taking delivery of Cadillac it broke down called salesman to ask what are they going to about break down no reply waited for answer 2 day nothing I did take to Cadillac Dealership unbelievable car was fixed in 3 hours. very disappointed, I hope someone does something about the ego's the manager has when people are buying car they should not have to dealer with ego's.Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.
Purchase my FISRT RAV4
by HEEJUNDAD on 09/13/2023Overall procedure is good, but every step take a bit long time. For example, I choice 1 item then take 15~20minutes to update. And No one install rain protection so far.. please don't add rain protection...Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you have a great day!
Amazing
by Christie on 08/29/2023Absolutely the best car buying experience! Go see Kenneth! Such a great atmosphere. They made my process so smooth. 10/10 recommend!Hello Christie, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.
I got my first car!!
by Dalyss H on 08/15/2023My time there was super amazing and quick. BJ was able to get me in super late and I left as soon as they closed with my brand new car. He worked with me on my budget and I am so grateful. I recommend him or anyone at this location! You… will leave satisfied!!Hi Dalyss, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Salesman
by Notsure on 07/31/2023I requested something simple as change in color of car. Was met with not sharing all details of transaction "up front"Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.
In and Our
by SonyaCa on 07/27/2023I called and told them what I was looking for when I got there Kihry was ready and waiting. Everything was already ready and I road off in my new car in less than two hours!Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
AutoNation Toyota Thornton Road
by Kat1973 on 07/25/2023I had the best experience possible buying a car at this location. Matt and Jennifer were so wonderful to work with. There was no pressure at any point and they both listened to what I wanted and helped me find the car that checked all my… boxes!Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Thornton Road
Awesome Experience
by P Cochran on 07/07/2023I had an awesome experience. James really went over and above to help my family. Matt was also wonderful. I would recommend them to all of my family and friends.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Toyota Crown
by gsm91547 on 07/04/2023Bought and drove away in my new Toyota Crown Limited. Had 2 salespeople who were courteous, helpful and seemed to genuinely care about my satisfaction with the whole process.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Alyssa, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Phoenix Grant on 08/18/2025