AutoNation Toyota Thornton Road

Sales person started well but went south very quickly . the used car mgr. Carl worst I ever seen in my years of buying cars needs to learn more about customer service, because my trade was almost the same cost of the Cadillac I was purchasing he tried to add on to the car to make higher All Weather Liners ( Mats ) that cost 599.00 & Tint / HD-Screen Protector ( film over monitor ) cost 599.00 than wanted me to accept only one key to vehicle one week after taking delivery of Cadillac it broke down called salesman to ask what are they going to about break down no reply waited for answer 2 day nothing I did take to Cadillac Dealership unbelievable car was fixed in 3 hours. very disappointed, I hope someone does something about the ego's the manager has when people are buying car they should not have to dealer with ego's.