Customer Reviews of AutoNation Honda Thornton Road
Review type:
Gee was great — Honda Civic
by David A on 04/09/2025
Gee made the process easy and was very helpful.
184 reviews
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by Never Again on 05/21/2025They are not honest. Charged for services not performed!Gee was great — Honda Civic
by David A on 04/09/2025Gee made the process easy and was very helpful.GREAT Place to Buy - Excellent Sales - Ask for STEVE
by E Jeffers on 05/23/2024Looking for a Car n a GREAT SALES Experience?? Go to……. AutoNation HONDA - on Thornton Road - Lithia Springs. Ask for - STEVE “ (Been with the company over 60 years. He is Wise, Patient, n Very Knowledgeable and Not… Nasty or Pushy, Other Agents should be like him!🌟) STEVE is an Excellent Sales Manager - who loves people n loves what he does! (He deserves a Bonus n a Raise, as he is Worth his Weight in Gold!) We recently purchased a “24” Honda Odyssey Touring Minivan…. STEVE - showed us the vehicles …FIRST that we requested, Then answered ALL our questions, n provided Comparisons n gave Quality product advice, then let us to make OUR Own decision! Steve n his Finance Team (Mike - Jackie or Mr Jackson n a few others- who were ALL very PLEASANT n Very HELPFUL) made our buying experience a GREAT One! Our Minivan is Amazing and drives so well! OUR FAMILY is TRULY Enjoying our NEW Vehicle! What a GREAT CHOICE!!! The DEALERSHIP and The CAR!!! Thanks again Steve and the AutoNation Honda Team!!!!!🎉🎉🙌🏽Car Purchase
by Crystal on 04/14/2024Great communication and great work to ensure I got the best deal for me. I really appreciated all who we're involved with my sale.Exceptional experience!
by M. Jones on 04/11/2024I highly recommend Jamorris Fors as a salesman when looking to purchase your next vehicle. He was thorough, well versed, and kind during my entire car buying experience. He made sure I was satisfied before and after purchasing my vehicle.… He listened to all of my wants and needs. Thank you again, Jamorris!2024 CRV Purchase
by JavaJohn on 02/29/2024After the tedious process of negotiations was complete, the purchase process took too long. We were at the dealership for over two hours. To complete the purchase, I returned three days later to make the final payment. The business… manager was efficient and that process only took about 15 minutes. Splash guards needed to be installed but it took too long. We spent over two hours total to finish the process. Too long!Superb Sales & Service!
by DJones1 on 02/16/2024My experience at AutoNation Honda, Thornton, Road in Lithia Springs Georgia was nothing short of excellent. The team at this location was so helpful knowledgeable and just overall great and assisting any questions and needs. I felt that… they really cared about their customers. I 1000% recommend everyone to this location thank you AutoNation!Patient Access Representative
by CarlaLJ on 01/12/2024I just bought another car from Ms. Virgie Mitchell. She is truly wonderful. Her customer service is superb. I will recommend my family and friends to her. Keep up the good work VIRGIE. Thanks again for such a positive attitude.Mr. Alton
by Jamara O. on 01/05/2024Worked with my family to find the right deal specific to my financial needs. I would recommend him to anyone looking to get the best bang for their buck.AutoNation Honda Thornton Road
by Ray1234 on 12/11/2023Our experience at AutoNation Honda Thornton Road was excellent. The whole team was very helpful and worked very hard to get us a great deal. We left the dealer feeling very happy with our new car. Shout out to our dealer, G, for helping us… out so much.Dad service
by Gregory on 11/29/2023The car was there too long. Did not get a call from representative after the car has been diagnosed. I called, leave messages, no reply. I have to come there two times, before I get my car out. This is not business like.Hi Gregory, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6078. We hope to hear from you.
Friendly
by PARENTS on 11/24/2023Staff was extremely helpful and friendly.First Service
by PKDallas on 11/23/2023Nakeysha (service coordinator) was professional,informed and helpful.Honda Accord Hybrid EX-L bought at AutoNation on Thornton Road
by JemRage on 11/17/2023This was our second car purchased from Auto Nation. Both times we got the car we wanted for the price we wanted and the financing rate we wanted. Virgie Mitchell went above and beyond for us. We will be seeing her next spring to get a car… for our daughter.Ram Service Specialist
by Abi Sobowale on 11/08/2023Mr Ram is very knowledgeable, friendly, and have excellent customer service.Buying New car
by Kalpesh on 11/02/2023Ander, Ernest and finance department are very helpful, I am feeling lucky to buy a car for them, thanksService
by SaraLee on 10/26/2023Provided what I asked for. Service was provided in time described.Customer service
by Tyrell H on 10/18/2023Nakeyshia was helpful and she got me in and out. Very helpfulOil change rotate tires
by Kimberly on 10/02/2023Very friendly service was performed in a timely manner.Certified Pre-Owned Sale
by S. Williams on 09/21/2023My salesperson, Vergie totally exceeded my expectations! Not only was she very professional, she was also knowledgeable and personable as well!Oil change
by Maddie J. on 09/08/2023I recently moved to Austell and was happy to see a Honda dealership was close by. I was nervous being that I went to another dealership on the other side of Atlanta and built a relationship with the workers over there, but I was just as… pleased with this visit as well. I was able to be open and honest with my service guy, Ram. I told him that ladies don't feel educated all the time at dealerships but he made it easy to understand the services I need, and it felt honest. Glad to know I have a dealership in my neighborhood, and I will be back for my next service!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.
by Peter Joyson on 05/23/2025