Customer Reviews of Subaru of Kennesaw
Review type:
This is it!
by Patti on 09/19/2024
If you could ever describe a vehicle purchase as being “pleasant”, this would be it. My salesman was Harrison King, who was a pleasure to work with. There was absolutely no pressure from him or any of the people involved. Everyone was very… courteous, friendly and helpful. I would use this dealership again without question. I give it a huge thumbs up! ("Huge" would be in all caps if it were allowed!!!).
243 reviews
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great experience
by Tony and Susan Baker on 01/04/2021Great experience! Would do it all over again! William was amazing and we were in and out in a very reasonable time.Great Customer Service
by Grateful Subaru Owner on 12/29/2020We enjoyed our no pressure experience with sales person, Art! He was friendly and approachable. He was informed of his vehicles and inventory. Thank you Kennesaw Subaru and Art!Sales Review
by Glenda on 12/25/2020Excellent experience. All done through the Internet. All personnel were helpful, courteous, professional and very knowledgeable. There were no surprises or additional costs.Excellent Experience!
by Norman Powell on 10/14/2020I had a very good buying experience at Subaru of Kennesaw. The whole process was quick, easy and with no pressure. It is obvious the professionalism of the staff. Sales Consultant Morris Kleiman was very helpful, knowledgeable and friendly.… Buying my new Subaru here was an excellent experience.Subaru Kennesaw made my purchase easy
by Decatur Driver on 09/21/2020After mysteriously frustrating interactions with a Subaru dealership closer to where I live, I encountered Stephanie at Subaru of Kennesaw. She got me the price I wanted on the car I wanted. No pressure to upgrade. Nothing confusing. The… process was transparent, quick, and easy. The car was delivered to me at home. I love this car!Colin Blanken- 2020 Subaru Outback
by Candie Perry on 09/07/2020After going to many different dealerships, the professionalism of the staff at Subaru of Kennesaw is what sealed the deal for me. Going into a dealership as a woman can be very intimidating but Colin Blanken was very welcoming and… knowledgeable. Knowing that he personally drives the car I was looking to buy was a huge asset in my opinion. He took the time to educate me on the Subaru brand and showed me every detail of the 2020 Outback. This was a ZERO PRESSURE sale that was extremely EASY! The Sales manager and the finance staff was also top notch.Great experience
by David Greene on 08/31/2020Colin was extremely helpful in the sales process as well as Louis the manager. Everyone was very knowledgeable on the Subaru line of vehicles. Very good buying experience.Best experience ever
by Best experience ever on 08/28/2020The salesman Mark Singleton was no pressure and truly helpful in selecting the right car for my family. The staff was fair on trade in and made the whole process quick, easy and efficient. I will definitely use again on my next purchase.Best car buying experience I've ever had!
by AmandaTuckerPoole on 05/12/2020I had a great experience with Subaru of Kennesaw! My salesman, Julio Sanjuan, did a great job of explaining the different features offered on their vehicles. There was absolutely zero pressure--I didn't know buying a car could be so… enjoyable! They truly went above and beyond to make sure I had what I wanted. Johnny Poole, Mike Deem, and the GM Louis were fantastic helps and made me feel comfortable during the process. I couldn't have asked for anything more in this experience, and will certainly encourage my family and friends to visit Subaru of Kennesaw when making a vehicle purchase. I love my Crosstrek, and will likely be a Subaru customer for life!Best car buying experience ever
by Emc on 05/06/2020This place is terrific and Cliff is wonderful! New or used cars I would recommend buying here over anywhere else!!!Easy transaction
by Easy transaction on 04/17/2020Colin was a great salesman and was very easy to deal with. We had an easy transaction with a no pressure sale, and great online communication.Professional
by DP on 04/01/2020Colin was professional, a prompt and thorough communicator and made the car buying process extremely easy!Smooth Dealings
by Ed on 03/08/2020Made contact online. Contact rep was very easy to work with and very helpful on the day of shopping and purchase. The entire experience was low pressure with plenty of help finding what we were looking for. Everything went very smooth from… the narrowing down process, with multiple test drives, through the financing to the initial explanation of how the various options work. Great experience and car.easiest buy ever
by Shannon on 03/01/2020Can not tell you how many cars I have bought and this was BY FAR the easiest most pleasant experience. Colin was my salesperson and he was available, worked w me and my husband and was just easy. There was no pressure. No bait and… switch. I have been in a Volvo for YEARS and I am LOVING my Forester. If you are thinking about it-do it!!Carefree transaction
by Carefree transaction on 01/31/2020Art Baldwin handled my purchase process.It was like meeting a friend. There was no pressure. Even though it was a professional process it was also a very pleasant experience. From making a selection to driving my new Forester off the lot I… was completely happy with the entire process.Great Experience
by Mel B on 01/24/2020Was in the market to replace an SUV. Was really leaning toward a Toyota Highlander but decided to give the Subaru Ascent a shot. Stephanie Frazier, internet sales, set us up for a test drive. Was so impressed with her and the car, we… bought one. Everyone there is so friendly and knowledgeable , it made the purchas tolerable since we hate buying new cars (we were replacing a 16 year old Sequoia). I would definitely recommend this dealership if in the market for a Subaru.The place to buy your Subaru
by Mm on 12/07/2019Having bought 3 Subaru’s and recommending a half dozen people to buy here I can say this dealership is friendly efficient and honest. They have stayed this way since they opened many years ago which is a testament to management and… training. Parts dept is also a standout to me as I do most of my own maintenance and repairs. Buying a new car should always be like this.Sales review
by WB2019 on 08/14/2019Our internet manager was professional, totally informed about the car and it’s features and made the buying experience easy.Great experience!
by LVeal on 06/28/2019I responded to Subaru of Kennesaw after spotting a used HIghlander on Edmunds last week... The salesman I spoke with (Jack Wyatt) was easy to work with and so eager to make sure I had exactly what I wanted! The whole transaction took a… few days since the car wasnt offically "on the lot" yet but I would highly recommend Subaru of Kennesaw... of the 4 or 5 dealerships I have dealt with in the last 2 months while hunting for a car, Subaru was the most professional and the easiest to work with!Our staff is committed to providing each of our clients with the best automotive experience! We are so glad to hear you enjoyed working with Jack. Please don't hesitate to reach out to us if there's anything more we can do!
Happy First Time Subaru Owner
by hondafan1991 on 06/14/2019We recently purchased our first new car in 18 years from Subaru of Kennesaw. We did not have a lot of previous experience with Subaru although we were aware of the brand's good reputation for safety and reliability. We worked with Richard… King in Sales. Richard was a great listener, very knowledgeable and patient as we took time to decide what we wanted to do. We even went back a second time to test drive. No one pressured us into a decision. Richard, Joseph and Mike were very friendly and helpful and made this car buying process smooth and enjoyable. We really appreciated how they went the second mile to make sure we were happy and satisfied.Congratulations on your new vehicle! We're happy to hear Richard was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of Kennesaw
2 years in the making for this sale
by MJMiller on 06/08/2019We have been planning on buying a Subaru for 2 years. We met Charles Bayard in 2017 and have continued talking with him over this time as we prepared for our purchase. Charles made us feel very comfortable and guided us through the process.… He made sure we got the car we wanted with all the features we listed. Purchasing a new car at this dealership was a pleasant experience and everyone would do well to at least talk to them before making a purchase elsewhere.Congratulations on your new vehicle! We're happy to hear Charles was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of Kennesaw
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Ascent
About our dealership
Here at Subaru of Kennesaw, we're awfully proud of the work we do; representing the Subaru lineup to drivers all across the Atlanta area is one of the things that brings a big smile to our faces. In fact, we like it so much, we happen to be Georgia's #1 Subaru Dealer by volume--so it seems like y'all like us, too!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
by Barry Lewis on 09/21/2024