Jim Ellis Volkswagen Of Kennesaw
Customer Reviews of Jim Ellis Volkswagen Of Kennesaw
Review type:
Scam
by Dissatisfied on 04/18/2025The dealer and I agreed upon a price. The dealer wrote it up but did not sign. I went home that evening ro verify with wife that it was indeed what she wanted. I called back the next morning to get a signed buyers order. I was wondering why… it was taking so long to get back to me so that I cpi;d go to the bank to get the check. The sales manager called me and told me they made a mistake and it would be another $2,500. I refused to get swindled and I closed the door on this vehicle.Outstanding Customer Service
by Ed Pichette on 12/31/2023My wife and I purchased a 2023 Atlas SE w/technology and 4motion today from Jim Ellis VW Kennesaw. I can’t say enough about the outstanding treatment we received from everyone working there. This is a top down bottoms up dealership. A… Special thanks to; GM Mike Martucci , our salesman Gary Mollere, finance manager Andrew Tuck, service advisor Colton Post and everyone else that was involved in getting our 2023 Atlas SE ready for us. An outstanding dealership that cares about their customers needs. We got a great deal that we are very happy with and we highly recommend Jim Ellis VW and Staff.Amazing
by Volkswagen7 on 05/15/2023Lovely facility, amazing crew along with a wide selection of new & pre-owned VW’s.Fantastic
by Tiffany on 05/02/2020Gary is my sales guy, and he is definitely the nicest person I’ve ever seen. He shot my a video to introduce me the car that I was interested online, and brought the car to my home for a test drive! Excellent service and very pleasant to… deal with, and I got a great deal as well! Thank you for helping me getting this great car. Will recommend to anyone!Tiffany, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!
another great purchase
by VW family on 04/28/2020This is the second Atlas I bought from Jim Ellis VW and it was a good experience. They were perfectly professional and treated me (the customer) with respect at all times. I felt comfortable have a discussion on the purchase about my… maximum to buy, while they explained what they could do to get there. I would purchase again.Hi, thank you for your kind words and congratulations on your new vehicle! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw. We appreciate your continued business with us, and we're looking forward to your next visit! Take care!
New Car Purchase
by Garth S on 07/03/2019Jim Ellis Kennesaw Volkswagon is a great place to buy a car. We bought the new Atlas and it was a great buying experience.Thanks for highlighting some of our staff who provided you with such a positive experience, Garth! Please let us know if there is ever anything else we can do for you! Safe travels!
Repeat Customer Experience
by TerryRDallas on 05/03/2019The Jim Ellis VW staff was very informative during my recent visit. I was contacted by Jim Ellis VW about an upgrade offer on my 2017 Passat. After reviewing the offer with the sales staff, decided to upgrade my vehicle to the 2019 Tiguan.Great Dealership
by CarlosVW on 02/28/2019Everyone was helpful and not too pushy. Answered all the questions. Great dealership and sales person. Oleg was there for every question and took the time to make sure we were taken care off. Ensure you go and see him. Going back for… another purchase.2018tiguan
by 2018 tiguan on 01/24/2019Great dealership. Dealt with internet sales first. That is what brought me into the dealership. Excellent customer service and wasn't pushyHello, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
buying car
by HappyPassat on 01/21/2019Larry Fitzgerald was great to work with in purchasing our Passat. He was very approachable and knowledgeable.Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!
All around great experience.
by R Graves on 01/17/2019We just purchased our 5th vehicle from Jim Ellis VW and couldn't be happier. Sales people are always professional and give great service. Just a wonderful car buying experience all around.Your comments keep us motivated and working hard for all our guests! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Dealer
by rwoodward006 on 01/08/2019We just purchased a new Jetta for our daughter from Jim Ellis in Kennesaw. I cannot say enough good about this group from the salesperson, Gem (Jim), to the easy financing department and service as well. There was never any undue pressure… for my daughter's first car purchase. We love this company and this dealer in particular. The service department helped drive this sale as well. You will not regret working with this dealer.Hello, thank you for your kind words and congratulations on your new vehicle! If you're ever in need of more help, please let us know! We hope you have a wonderful day!
Jim Ellis
by Bettagetta on 11/27/2018Overall, the whole team of people that I worked with at Jim Ellis were extremely helpful through the whole process of buying my new car! Keenan went above and beyond to ensure all of my needs were taken care of promptly!!!Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent Buying Experience
by John from GA on 09/21/2018Great price, friendly courteous staff and noy pushyIt is great to read such wonderful comments about your recent experience with us, John! Please let us know if there is ever anything else we can do for you! Safe travels!
Sales Pro
by Regular guy on 09/15/2018updated 09/21/2018They made it so easy. Buying a car does not need to be an all day affair. In and out in 1:20 minutesOur staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Jim Ellis Volkswagen Kennesaw, Georgia
by ThomasO65 on 07/31/2018I recently purchased a 2019 Volkswagen Jetta at Jim Ellis Volkswagen in Kennesaw, GA. The sales specialist who served me is Alex Tsankov. Alex was receptive to meeting the areas that I was focused on. We test drove multiple models of the VW… Jetta I expressed interest in. Alex answered all of my questions and did not pressure me to purchase additional options or features that I wasn't interested in. I was comfortable with my final purchase price which appears to reflect what others are paying for similarly equipped Jettas. All-in-all, a straightforward, no hassle, satisfying car buying experience.We are happy to hear that Alex provided you with such a positive experience! Congratulations on your new Jetta, and please don't hesitate to reach out if there is ever anything that we can do for you!
Purchased 2018 Tiguan
by NewTiguan on 07/01/2018I want to give a shout of to Jim Ellis Volkswagen in Kennesaw. Special thanks to Oleg for helping me get my new Tiguan. Transaction went smooth and they were very easy to work with. Definitely recommend going there.Thank you for writing this fantastic review and giving our dealership such a high star rating!
Excellent
by hawaiian347 on 05/02/2018updated 05/22/2018Bought a 2018 VW Golf SE; no hassle, friendly and helpful sales staffHow car buying should be
by Justtoreview on 04/11/2018updated 04/19/2018Excellent customer service, pressure free environment yet very attentive. I couldn't have asked for a better brand specialist than Gem Baydemir, very knowledgeable, patient, and accommodating. I look forward to doing business here again in… the futureThank you for writing this fantastic review and giving our dealership such a high star rating! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Definitely purchase a new car through Jim Ellis Volkswagen Kennesaw
by darylinatl on 04/02/2018updated 04/16/2018I bought a new Tiguan through this great dealership and I highly recommend it to anyone! The process is easy, i got solid rates and i love my car. I was shown step by step each part of the purchase and was able to drive out in my new car… the same morning. Good job guys!!Used Car Purchase through Chad
by khenne94 on 03/05/2018updated 03/16/2018Chad was great to work with! Very knowledgeable and patient given this was my first car buying experience.Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Volkswagen Atlas
Volkswagen Taos
Volkswagen Atlas Cross Sport
Dissatisfied, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 370-3612 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
by Joseph Scott on 04/21/2025