Jim Ellis Volkswagen Of Kennesaw
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Dealership Sales Review
sales Rating
Scam
Written byon 04/18/2025
The dealer and I agreed upon a price. The dealer wrote it up but did not sign. I went home that evening ro verify with wife that it was indeed what she wanted. I called back the next morning to get a signed buyers order. I was wondering why it was taking so long to get back to me so that I cpi;d go to the bank to get the check. The sales manager called me and told me they made a mistake and it would be another $2,500. I refused to get swindled and I closed the door on this vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Joseph Scott on 04/21/2025
Dealer Response
Dissatisfied, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 370-3612 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
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