Jim Hardman Buick GMC
Today 9:00 AM - 8:00 PM
Customer Reviews of Jim Hardman Buick GMC
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23 service reviews
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Oil Change
by Patricia P on 10/07/2024updated 10/14/2024Great customer service and love their attention to your vehicles needs and maintenanceNo Multi-point Inspection...AGAIN
by NOTaFAN on 12/28/2022Brought my car in for an oil change, tire rotation and multi-point inspection. Oil change appears to have been done, but they wouldn't rotate tires because 2 are close to needing replacement and wouldn't reduce the price for work not done.… When the car was ready, I asked about the multi-point inspection and was told the system was down and couldn't produce the document. I've had MANY problems with this dealership not performing the multi-point inspection in the past. When I complained to the manager, he was borderline rude and didn't even care when I said I likely wouldn't return. My husband works for GM or I would never deal with them again and I certainly will not return to this dealership.Great Service
by Jimmyonetwo on 03/14/2018I have been going to Hardman Cars for nearly 30 years and have always gotten very good service. I trust them and that is important to me. To me trust is something earned and they have earned it. The staff are friendly and efficient.Christmas Holiday Emergency Repair
by AviCadi on 12/27/2017Pulled into Jim Hardman GMC dealership with a mechanical issue on our Cadillac CTS the day before the Christmas Holiday and without an appointment. Within two hours the repair on the problems on two different mechanical issues was… completed and I was on my way! And, that includes having to obtain the replacement parts.Oil change and tire rotation
by BSummerour on 08/11/2017updated 08/23/2017Very satisfied with Service. Hosea in the service department is the best.Excellent Service
by Bigred84 on 07/26/2017updated 08/01/2017The service we received was excellent and they treated us with great respect and got the work done in a minimal about of time. ThanksMy experience at Jim Hardman's
by E8679804 on 06/28/2017Had a good experience with all involved.Maintenance
by Tony619p on 06/06/2017updated 06/19/2017Very nice place, welcome, professional and fast when it comes to their work and the pricing is fair.It was a pleasent experience
by geica1959 on 04/15/2017My son had a problem with his car that rendered him stranded in the middle of the road to work. I call Jim Hardman and they promptly sent a tow truck, brought the vehicle to the repair shop and got it fixed so that my son was able to go to… work the following day. Thanks for your help and a job well done.You guys did a great job!
by LoriDurnell on 11/14/2016Kimberly and Ken - Thank you both for making this trip beyond my expectations!Excellent Service
by Momof3kids on 11/04/2016Absolutely exceptional service. I stopped in for an oil change with only 10 mins until closing on Saturday afternoon. With it being almost closing time I told them I'd just come back another time. The service manager insisted on getting me… right in. Excellent customer service!!Too expensive fuse replacement
by Ilovemytrk on 09/19/2016I felt i was overcharged for service on a fuse replaced for trailer break light. I was charger over 80 dollars for putting in a fuse. That i felt was excessive.This Dealer is the Best
by CorvairGA on 09/04/2016B.E.S.T. used to stand for Buick Expert Service Team. It still does at this dealership. Everyone works together for a great finished product. I've bought a number of vehicles here and they have kept them well running and well maintained.… If my Wife has a problem with a car and I'm not around, she knows where to go for help. I have complete faith in these folks.Headlight Repair
by Wizrat1 on 08/04/2016updated 08/16/2016Honored a manufacturers repair on a headlight system on a car with 99,000 miles! Impeccable integrity! These guys seem to always take care of us. Can't express my thanks for that enough.Satisfied Customer
by Southgagirl68 on 06/29/2016I am in Gainesville about 5-6 months out of the year. I always have any maintenance work done on my vehicle while here. Jose answers my concerns and explains everything that needs attention to keep my vehicle in good working order. I trust… the staff at Jim Hardman.Oil change and tail light replaced
by Eddie0510 on 06/01/2016Chris was very professional and made sure my van was done in a timely fashionGood service experience
by Gardenqueen on 06/01/2016Service was fast and everyone was friendly and courteous. Lounge area was comfortable and clean. All around positive experience.Customers from Out of Town
by HOLLYTR on 01/27/2016Mike, the sales manager was excellent. We were from out of town with scheduled Dr. visits. He had our car back to us with in a timely manner and it was repaired. He also let us use a brand new car to keep the Drs appointment. Service… was excellent, fair, and each person We met was very nice to us. We were relieved to receive great service....New tires for my 2009 Silverado
by icegirl on 10/14/2015updated 11/10/2015Mike the Service Man who helped to get my tires exchanged and a front end alignment was excellant to work with. He profided transportation for me to my home while the work was being done My wife and I needed to be near the dealer when… he called to say the work was completed so we stopped to pick it up. Mike honored my GM employee discount and the over all price was really great. Thank You again, Jim Hardman GMC team Ed and Peggy CagleBuick service review
by BScarborough on 10/06/2015updated 11/09/2015Great job! Appreciate their commitment to customer service!
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