Jim Hardman Buick GMC

Brought my car in for an oil change, tire rotation and multi-point inspection. Oil change appears to have been done, but they wouldn't rotate tires because 2 are close to needing replacement and wouldn't reduce the price for work not done. When the car was ready, I asked about the multi-point inspection and was told the system was down and couldn't produce the document. I've had MANY problems with this dealership not performing the multi-point inspection in the past. When I complained to the manager, he was borderline rude and didn't even care when I said I likely wouldn't return. My husband works for GM or I would never deal with them again and I certainly will not return to this dealership.