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Customer Reviews of Rick Hendrick Chevrolet

Review type:

Overall rating

4.9
4.86 out of 5 stars

(79 reviews)


Customer recommendations:

Yes (76)|No (3)

Hard find Easy purchase

5 out of 5 starsby Chance Billings on 08/26/2025

Buddy Nelson helped me find the right BMW to end my vehicle search. Great service. Cool Guy. Really easy to work with.
  • If you have any further questions, please don't hesitate to reach out! Much Appreciated  Customer Care Department  Rick Hendrick Chevrolet Duluth

    by Samantha McEwan on 08/28/2025

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79 reviews
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  • Hard find Easy purchase

    5 out of 5 starsby Chance Billings on 08/26/2025

    Buddy Nelson helped me find the right BMW to end my vehicle search. Great service. Cool Guy. Really easy to work with.
    • If you have any further questions, please don't hesitate to reach out! Much Appreciated  Customer Care Department  Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 08/28/2025

  • 3rd excellent experience with this location.

    5 out of 5 starsby Chris Harkins on 08/24/2025

    This is the third vehicle I have purchased from this dealership and I had another great experience. Chase Brown was a pleasure to work with, very friendly and personable yet also professional. He went above and beyond to accommodate my… requirements, and made the process easy. Overall, a good experience and I would recommend to management that this sales representative be acknowledged for his efforts. Very happy with the whole experience.
    • If you have any further questions, please give us a call. We're always happy to help! Much Appreciated  Customer Care Department  Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 08/28/2025

  • Thankful

    5 out of 5 starsby Walter Dunn on 08/13/2025

    Mehorie Brandon was great from start to the close of the deal. She was able to help me with what I was looking for and get the things I needed. I couldn't ask for a better person to work with.
    • Walter Dunn, we're glad to hear you enjoyed your visit. Much Appreciated  Customer Care Department  Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 08/14/2025

  • Great Communication

    5 out of 5 starsby Brandon on 08/11/2025

    The service team provides amazing communication. Very transparent. They also diagnosed my vehicle the same day. Never seen that anywhere else!
    • We can't wait to see you again, have a great day. Much Appreciated  Customer Care Department  Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 08/14/2025

  • From old to New!

    5 out of 5 starsby Keisha Robinson on 06/24/2025

    Trading in my Kia Optima for a 2025 Chevrolet Equinox at Rick Hendrick Chevrolet in Duluth was one of the best car experiences I’ve ever had! From the moment I walked in, I felt welcomed and taken care of. Buddy Nelson went above and… beyond to make the entire process easy and enjoyable. He was professional, knowledgeable, and genuinely cared about finding the right vehicle for me. I never felt pressured—just supported every step of the way. I’m absolutely loving my new Equinox, and I’m so thankful to Buddy and the entire team for making this such a smooth and exciting transition. Highly recommend this dealership and especially Buddy if you’re in the market for a new ride!
    • Hello Keisha Robinson, thank you; we appreciate your feedback! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 07/07/2025

  • Great place to trade!

    5 out of 5 starsby JaWalker on 06/16/2025

    A great place to deal with. Michael Rogers made the process easy and it was one of the easiest trades that I’ve ever done! A great price on the vehicle I wanted and a good trade-in and a low pressure atmosphere from him and the finance man!… Very happy with my truck even with a 4 hour drive to the dealership.
    • We appreciate your positive review about your recent experience with us! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 07/07/2025

  • The best vehicle buying experience yet!!

    5 out of 5 starsby Roger McDonald on 06/06/2025

    From the beginning Matthew Dupree made our buying experience a breeze. He was straightforward but not pushy, informative and worked to help us get the best deal. Thank you Matthew for helping me get the truck I’ve been wanting for years!
    • Roger Mcdonald, we are glad we could help! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 07/07/2025

  • State-of-the-art Dealership with BEST Service Consultant DONALD A.PETERSON

    5 out of 5 starsby Ms INIS on 06/04/2025

    After coming from that HORRIBLE Steve Rayman Chevrolet, “RICK HENDRICK CHEVROLET” is state-of-the-art and AWESOME customer service. The best Service Consultant DONALD A.PETERSON JR. kept me in the loop about my car, listen to my concerns… since my car is a “show car” and he gave me the respect I deserved, even though I was a woman. A lot of times when we go to car dealerships, they assume we’re dumb and we have no idea what we’re doing when a lot of us do and a lot of us work on our own cars, like myself. So I know what I’m talking about and Donald was very respectful of that. Even though I have to drive a lot further now to get my car serviced, it’s definitely worth going to RICK HENDRICK CHEVROLET and using Service consultant DONALD A. PETERSON JR.for top dependable quality service. The experience was amazing and definitely worth the drive🤗‼️
    • Ms Inis, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 07/07/2025

  • Great Support

    5 out of 5 starsby Robert on 05/19/2025

    Matt Dupree was very helpful and knowledgeable about the car and the process for ordering a Corvette. I really liked the his attitude and not getting a high pressure sales pitch.
    • Robert, your satisfaction is our top priority. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 05/20/2025

  • Friendly staff great service

    5 out of 5 starsby Del McCue on 05/15/2025

    Scheduled an 8:30am for my 2010 Silverado. Was greeted promptly at 8:30 and worked with Marliu Chavez to sign my work order. Marliu was busy with several customers but still took the time to greet me with a smile and a good morning. Great… customer service. Would definitely recommend this dealership and ask for Ms. Chaves, She is wonderful to work with.
    • Del Mccue, we really appreciate your feedback! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 05/16/2025

  • After purchase

    5 out of 5 starsby Karrie0806 on 05/06/2025

    The process was quick and seamless.
    • Karrie0806, we really appreciate your feedback! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 05/12/2025

  • Excellent Service & Professionalism

    5 out of 5 starsby David Gea on 05/01/2025

    Our sales representative, Matt Dupree, was extremely helpful and courteous. His professionalism, knowledge and understanding of his products made the purchase of our new vehicle a stress-free experience. Next time we are in the market for… a car we will head back to Rick Hendrik Chevrolet in Duluth and ask for Mr Dupree.
    • Hello David Gea, we appreciate you taking the time to leave us this feedback. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 05/05/2025

  • Beautiful E-RAY

    5 out of 5 starsby Tom M on 04/27/2025

    Matthew was great to work with and was very helpful in the buying process. When I arrived at Rick Hendrick Chevrolet the car was detailed and ready to go. Matthew helped set up Chevrolet app for me and demonstrated how it all worked. I… really appreciated it!
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 04/29/2025

  • Rick Hendricks Chevrolet Duluth

    5 out of 5 starsby Ms Ann 25! on 04/23/2025

    Everyone was extremely kind willing to help and negotiate. Salesman Robert Williams was kind and helpful in the whole process.,Mr Wright was also very kind and worked with what we needed to do. Explained everything in detail.
    • Ms Ann 25!, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 04/25/2025

  • Rick Hendrick Chevrolet Duluth

    5 out of 5 starsby RonsSlvrdo on 04/23/2025

    Service tech Marie was awesome and very helpful
    • Ronsslvrdo, thank you for sharing your positive experience! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 04/25/2025

  • Service Gurus!

    5 out of 5 starsby Marva D on 04/11/2025

    I want to thank Ms. Marie for getting g me in and out of the service dept in a timely manner! Always a great experience when I come.
    • Marva D, we're so glad that we were able to go above and beyond your expectations! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 04/14/2025

  • Good choice!!!!!

    5 out of 5 starsby Monquez thomas on 04/07/2025

    Big shout out to Alberto!!!! Made the right decision by coming here. The process was fast and efficient!!! Got me and my family in suv we wanted.
    • Monquez Thomas, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 04/08/2025

  • Review for Esthephany Tamayo at Rick Hendrick Chevrolet

    5 out of 5 starsby Ricardo Colon on 04/07/2025

    It was late. The kind of late where most folks are packing up, watching the clock, ready to be anywhere but work. But not Esthephany Tamayo. She stayed. No rush. No pressure. Just calm, genuine energy and a steady hand. The showroom lights… were starting to dim, but she made the moment feel bright, like I had all the time in the world to make the right move. That’s rare. I drove off in a 2025 Chevy Trax SL that night. Clean lines, smooth ride, exactly what I needed. But the real value came from how she handled everything with class, care, and confidence. She didn’t just close a deal. She earned trust. In a world full of fast talk and empty smiles, Esthephany kept it real. If you’re looking for someone who goes the extra mile, even after hours, ask for her. She's the kind of person who still believes in doing things the right way. And that? That never goes out of style.
    • Hi Ricardo Colon, thank you so much for your positive comments about Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 04/08/2025

  • Recent Service Appointment

    5 out of 5 starsby Christol on 03/31/2025

    Keir James (KJ) is an outstanding Service Adviser! He greets you with a smile and makes certain you are completely satisfied with the services performed on your vehicle! KJ stepped in for my Service Adviser, Don Peterson, due to a family… emergency. I LOVE both Advisors and can't say enough about their attention to detail!
    • Christol, we really appreciate your positive review! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 03/31/2025

  • Impeccable Sales Service

    5 out of 5 starsby Keneta Lafaye on 02/17/2025

    Michael Rogers was an absolute delight in my car buying process, he was highly responsive, knowledgeable and possessed world class customer service. I was credit challenged but he treated me with nothing but respect and got me into MY… vehicle of choice w/no hassle. Keith the finance manager was extraordinary and helpful with making my deal a reality. I am forever grateful to this pair of true professionals!!! I will ALWAYS do business here.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 02/18/2025

  • Norman Dismuke Actually Made Car Buying Easier!

    5 out of 5 starsby Heidi on 02/05/2025

    Norman Dismuke was our sales representative and never has a car buying experience been easier nor more pleasant! Have already forwarded Norman's contact information to several friends. When the time arises and we need another vehicle we… will go see Norman immediately!!
    • Heidi, we're glad to hear you enjoyed your visit. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth

      by Samantha McEwan on 02/06/2025

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