Customer Reviews of Gwinnett Place Honda
Review type:
Brandon is the guy to go see for service!
by Amy1117 on 06/06/2022I had the pleasure of working with Brandon in the service department at Gwinnett Place Honda. He was amazing from beginning to end. When I arrived, he greeted me with a smile and walked me over to his desk to go over the maintenance that my… vehicle was due for. I was going to wait at the dealership and get some work done in the waiting area, but he offered me a shuttle to my job since it was close by. He updated me with the status of repairs while my vehicle was in the shop and when they were completed, he had the shuttle driver pick me back up. Brandon was friendly and knowledgeable and I look forward to working with him again when I am due for my next service!Recall and Battery replacement
by Ethan Green on 03/04/2020Service was excellent and above my expectations. Luis handled my wife's car with care, great service advisor!Hello Ethan, thank you; we appreciate your feedback! We hope you have a great day!
Service Appt, Jan 29
by Honda Fan on 02/01/2020I've had my Hondas serviced here for about eight years, and they always do a great job. This time, my service advisor was Steven -- he greeted me immediately with a warm smile and a friendly, Good morning! But he didn't waste time. He was… fast and professional, yet warm and friendly. All in all, a great experience!Thank you so much for your positive comments about Gwinnett Place Honda! Please come see us again soon!
Car Service Experience (Gwinnett Honda)
by Jackieg on 01/08/2020As usual i am very satisfied with the service I received from Gwinnett Honda service department during my recent annual car service check-up. Service advisor Trevin Hendricks is alway courtesy, very professional, and I am always very… satisfied with his customer service. Gwinnett Honda always takes care of their customers.Jackie, we are so happy to read such a great review about Gwinnett Place Honda! We hope to be of service to you again in the future. Best wishes, Gwinnett Place Honda
In need of tires
by Bryantcl on 01/05/2020On Christmas Eve I arrived in need of 2 tires. I asked my rep Trevin could he match the price from discount tires and Costco. First, he said no then he matched the quote. He gave great service I think they should have a better rate for… loyal customers.Bryan, we're so glad to hear that Trevin was able to assist you with getting the best price for two new tires, on Christmas Eve! Please recommend our dealership and service department to your friends and family. We look forward to seeing you again soon!
Bryan, we're so glad to hear that Trevin was able to assist you with getting the best price for two new tires, on Christmas Eve! Please recommend our dealership and service department to your friends and family. We look forward to seeing you again soon!
Poor service!
by Unhappy on 12/16/2019updated 12/26/2019I was not asked or greeted with any names. Not until he sat down at his computer, was I asked. He then asked if I had an extended service contract—-I do—-it should say somewhere on his computer screen I do. Then I left with the wrong… paperwork and I wonder if I even got the service I went there for. Hopefully this was an off day for the service tech. Needs major ilprovementAt Gwinnett Place Honda we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, give us a call if there is anything additional that we can assist you with. Thank you.
Always Excellent service!
by Happy Customer on 12/24/2019Contrary to what dealers are known for GPH has always delivered. From appointment punctuality to the timeliness your vehicle is delivered back to you, we have never disappointed. Prices are fair & coupons are always available to offset the… cost. Employees are also very pleasant & friendly to deal with.Thank you for such a wonderful review. We hope to see you again in the future. Take care!
Tire Repair
by Brent Webb on 12/04/2019Had a tire blowout and they replaced in about a half an hour.Thanks, Brent. Please let us know if there is anything additional we can assist you with.
Oil Change & Tire Rotation
by ChristinaC on 12/03/2019Jeffrey Hawes was amazing. He got me in on time and took care of all the needs. He is an asset to the company.Christina, thank you for taking time to leave a review about Jeff in our service department, we're glad you enjoyed your visit. We hope to see you again soon!
Great customer service
by Suzy on 12/01/2019I went with a battery warranty issue and left with a brand new one. Brandon was so nice and professional. I will definitely come back and refer people to them.Suzy, we're happy you had a positive experience working with Brandon. Thank you for your referral, and we look forward to your next visit!
BEST SERVICE ADVISOR
by VinX on 11/25/2019Her name is My Anh Nguyen, She's fast, reliable and on point. The best one so fast! Keep it up.Oil change
by Chandelle on 11/09/2019I have a great experience with Honda on my visit on 11/1/2019 in all my years of being a customer this was my best experience. My service advisor understood what I came in and what I needed done and made sure all my needs were taken care… of. Keep up the great work!Chandelle, we're happy to hear you had such a positive experience with our team! Please come see it us again soon!
25K Maintenance
by David233 on 11/06/2019Got in quickly and my service agent was very attentiveWe are so pleased you enjoyed your visit to Gwinnett Place Honda! We hope you have a great day!
Oil change
by Janet on 10/24/2019Overall the service was great and very timely. The attendant gave updates and was very courteous. Great place overallThank you Janet, we hope to see you again soon!
Good service
by James on 10/13/2019I came to Gwinnett Place Honda to get my oil change And got great customer service from RandyThank you for sharing your experience, James. We hope to see you soon!
Great service
by Connor Vizon on 10/05/2019updated 10/11/2019Matt and the team went above and beyond and touched up dings and scratches on the car past regular repairs.We appreciate your positive review about your recent experience with us! Please let us know if we can do anything else for you. Take care!
Recommend Luis for your service!
by Andrew Tran on 10/06/2019Ask for Luis in service! He worked out a price with me on a big repair and gave me no hassle! Asked him to keep me updated and he did exactly just that! Amazing service and a awesome guy!Hi Andrew, we're glad you've had such a great experience with Luis in our service department, we agree, he is awesome! We look forward to seeing you at your next visit!
Oil Change
by Misty123 on 10/04/2019I’m satisfied with my oil change service. I did not have to wait very long. Thank You!Thank you Misty, we hope to see you again soon!
Thank you Courvoisier!
by Thank you Courvoisier on 10/04/2019As in the past, this time as well, the one and only Courvoisier was my service advisor! He is simply great, and each time I bring my car to Gwinnett Place Honda I feel confident seeing him. He always makes me aware of the condition of my… car, and what the right thing is to do from a maintenance perspective. I am happy on each visit I get to work with him. Thank you Courvoisier!Thank you for sharing your experience with Courvoisier, he is truly a great advisor who cares about the customers that he works with. Please ask for Vousi at your next service visit!
Crv services
by 1234567 on 09/26/2019updated 10/04/2019Very bad serviceService
by Nora lozada on 09/21/2019Everything was good! Thank you!Thanks Nora!
- Complimentary Coffee
- Rental Car Service Onsite
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
- Vietnamese
- Chinese
- Korean
- Spanish
Amy1117, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
by Amy Quince on 06/07/2022