Today 9:00 AM - 9:00 PM
Closed Now
Sunday
1:00 PM - 7:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Gwinnett Place Honda

4.6
Overall Rating
(52)
Recommend: Yes (47) No (5)
Write a review: Sales | Service
sales Rating

INCREDIBLE EXPERIENCE

byjokafor7on 08/30/2018

The people at Gwinnett Place Honda are awesome. I went to the dealership with my husband to look for a car and unlike the terrible experience I had buying my old car, they made it very easy for me right from choosing the type of car suitable for my needs to the financing. I really enjoyed every aspect of my experience there. Every single employee we encountered was very friendly, respectful and ready to help. I was amazed at the wide range of cars they have on their lot. I will absolutely recommend them to anybody who is looking for any type of car to visit them and explore their lineup of cars that would possibly fit any type of budget. Big shout out to London. We appreciate you for your incredible service. You certainly know your stuff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

126 Reviews
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service Rating

Gwinnett Place Honda is Top-Notch!

bychubmanjoeon 09/12/2018

From the time we entered the dealership with a disabled Honda Civic, we were treated with respect & courtesy. My Anh was our service agent & she handled the entire process perfectly. We live in North Carolina but we would definitely drive to Gwinnett Place Honda to buy our next vehicle - they were that good!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

INCREDIBLE EXPERIENCE

byjokafor7on 08/30/2018

The people at Gwinnett Place Honda are awesome. I went to the dealership with my husband to look for a car and unlike the terrible experience I had buying my old car, they made it very easy for me right from choosing the type of car suitable for my needs to the financing. I really enjoyed every aspect of my experience there. Every single employee we encountered was very friendly, respectful and ready to help. I was amazed at the wide range of cars they have on their lot. I will absolutely recommend them to anybody who is looking for any type of car to visit them and explore their lineup of cars that would possibly fit any type of budget. Big shout out to London. We appreciate you for your incredible service. You certainly know your stuff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great Service

bylittleskilleton 08/06/2018

It was just a routine oil change, but they did it on time an exactly what they quoted. I had all the wipers replaced and everything to keep my Honda running like brand new. Love it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Exceptional service

byS2000guyon 07/26/2018

I’ve had some body work done with other shops, but nothing to compare with the service I received at Gwinnett Honda. The service manager communicated well, completed the work ahead of schedule, and the result was extraordinary. He even saved me money on an additional repair that was not covered by the insurance claim and did me a real solid on the cost. This was by far the best experience I’ve ever had with a body shop and I would highly recommend Gwinnett Honda! They were already the only place I would use for service on my S2000.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding Experience

byBrian_Smithon 07/10/2018

I went on the Internet and worked with my sales resource prior to going to the lot. The process was painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent experience

bySandy2006on 07/05/2018

We had a great experience in the purchase of our new Odyssey!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

GREAT SERVICE

bythunder_1on 07/03/2018

Thank you.. Gwinnett Place Honda for your excellent service..plus your quality of service in getting me in and out the dealership was by far the BEST...I think i left there in about an hour..instead of 3 to 4 hrs..wow AMAZING..THANK YOU TOO JOY! FOR YOUR SERVICE..GOD BLESS..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Service

byJames89on 07/03/2018

Service Representative was very Professional, and Courteous! They were very busy, since it was a Saturday, but still managed to get me out in a reasonable amount of time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding customer Service at the service center

byAlul628on 06/28/2018

I took my son's Honda Civic for service to above deanship and I must command Luis Escobar for giving me expectational customer service. This young man is a great asset to your company.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Collision Repair

byStickleron 06/19/2018

Clint was fast, professional, and knowledgeable. I could not have asked for more. They have a new customer as long as I am here!

  • Recommend this dealer? Yes
service Rating

Always great service!!!!!!!!

byTfagginson 05/07/2018

I drive all the way from Villa Rica GA to get my oil changed here!!!! The customer service is through the roof.....

  • Recommend this dealer? Yes
service Rating

Great

byairwin25on 05/02/2018

Had my Honda serviced here for the first time. Scheduled appointment online. Quick and easy, reasonably priced. All around great experience.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding Service

byFanciKarson 04/25/2018

I always receive outstanding service at this location. The service manager is on top of things and provides outstanding customer service. The service technicians are thorough, professional, and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Oil Change w/Ardvan

byLadyloveliloxon 04/12/2018

I went in the day and oil change was a bit longer than usual- this is not a problem because my service rep Ardvan was pleasing, chill and acknowledged and apologized in advance regarding the wait. Awesome customer service quick speedy nice. He now joins my team of favorites: Luis, Rudy & now Ardvan!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Denis O'Connor - great service advisor

byPIATL18on 04/10/2018

Denis evaluated the situation and offered his expert advice. Great trustworthy service advisor. Follows through with communication. Excellent customer service

  • Recommend this dealer? Yes
service Rating

Gwinnett Place Honda

bydwtimmson 04/03/2018

Service Technician Carl Frances, first office on the right bay is an excellent service technician. I could tell he was very knowledgeable about the Odyssey. He asked me questions I could understand. He promised to keep me advised and he did. I consider him my personal service tech and will ask for him in the future. The next time I buy a car...I will buy another Honda from Gwinnett Honda...my 3rd one. 😀

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Stay away

byjemil95on 03/20/2018

BEWARE! This dealership treated me very poorly and were dishonest. I feel compelled to share my experience. 1) I negotiated a verbal price for a new Honda with Chris. However, when it came time to finalize the sale, Chris disappeared. Another sales person returned and said that they couldn't honor the agreed upon price. They wanted to renegotiate. 2) They claimed that my old car had major transmission problems, and after making a show of not even wanting to accept the trade-in, offered me an unbelievably low price. According to them, the car would slip when going from High to Low gear. You should have seen their eyes get huge when I explained that I had an extended warranty. When I took my current car to the manufacturer the next morning, the service folks found nothing wrong. They explained that if you tried to shift gears at too fast of a speed, of course the transmission would seem to slip. This led me to believe that Gwinnet Place Honda made up a "problem" with my old car that was verifiable, but that I wouldn't necessary realize was normal. It caused me to waste my time and resources trying to fix a problem that did not exist. 3) I had an Edmond's guaranteed price that Gwinnett Place Honda made a big deal about honoring. However, the car they tried to sell me had extra options. They let me drive this car without explaining that the options would cost extra. They should have been upfront that they did not have a car in stock with my preferred options. Please be careful of the sales tactics here. They were very friendly, but proved to be untrustworthy. I am very glad I walked out that Friday night. I found a better priced new vehicle and traded my old car for more than double what Gwinnett Place Honda offered me somewhere else.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

Pre trip inspection and corrective action

byBeavebrookon 03/09/2018

My service advisor Luis and the GPH technicians determined that the rack and pinion mechanism was leaking fluid as well as the CV boots. All were replaced prior to my 800+ mile trip to Florida. Everything worked well on my 11 year old Ridgeline with 126K miles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Odyssey 2018

byluigi_nocon 03/01/2018

Traded in my 2002 Odyssey EX with 209,700 miles last week for the 2018 EX, White Diamond Pearl with Mocha interior. I loved my old one but I had an urge for new technology and comfort. So far, I love my new one!! I didn't bother looking at any other Minivan because I knew I wanted another Odyssey. I also really like the styling of this one. 2 weeks and 230 miles of ownership, and I've gotten 3 comments from people saying my van looks nice!! The seats are super comfy and supportive, everything on the interior seems high quality and not cheap at all. Practicality is this van's strong point, cup holders and storage compartments everywhere!! I hate clutter, so I can neatly store and organize all my junk in the door compartments and under the seats. I'm most impressed with how this van drives, the steering is a little stiff with good road feel, minimal oversteer. along with a buttery smooth transmission gear changes and superbly quiet cabin even at high speed! I'm a huge fan of the gauge cluster...it looks modern and cool, but easy to see while not distracting my eyes from the road. My only complaint so far is cosmetic and completely subjective; the wheels. They aren't cheaply made, just not a fan of the design. I am planning to upgrade to 19 inch rims. I love my new Odyssey and look forward to driving it on lots of road trips in the future!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great job on new Accord

byViris96on 03/01/2018

Submitted an inquiry on a new Honda Accord via Edmunds. Chat from Gwinnett Place Honda called within minutes. Over the next two days we came to an agreement on price over the phone that was exactly in line with what Edmunds told me to expect. Cha also worked with me on accessories and was a complete professional! Upon arrival, Cha was able to give me a great value on my trade-in and then expedite the rest of the sales experience as I was on a tight timeline. However, despite my rush, Cha remained right on point in meeting all my expectations and actually surpassing them! Love my new Accord Touring and would highly recommend Cha and the team at Gwinnett Place!! Well done!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Super fast routine service

byPhebahfijion 02/27/2018

I've been doing my services here for 4 years now. It's always a good experience

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
what sets us apart
Free Starbucks Coffee
2016 Honda President's Elite Award Winner
Top 10 Honda Certified Pre-Owned Dealer in U.S.
Georgia's #1 volume dealer for last 31 years
2016 Honda Master Circle
Google Map
Amenities
Complimentary Coffee
Rental Car Service Onsite
Collision Repair/Body Shop
Express Service
Customer Lounge Area
Languages Spoken (4)
Vietnamese
Chinese
Korean
Spanish