Customer Reviews of AutoNation Honda Columbus
Review type:
Best sales reps I have ever dealt with
simple and complete
by Tom Hanley on 07/14/2021Service department responded quickly with an appointment. They checked me in quickly and took care of both B1 servicing and recall servicing. I might have been there for 2 hours - not too long. Only suggestion for HONDA is that they expand… the treatment of all the electronic programs to make them more accessible.Tom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Columbus. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Fast, friendly and detail oriented
by Jazzy_j on 05/27/2021I've been going to auto nation Columbus for over 2 years now and they always provide me with outstanding service and a friendly atmosphere. They are very detail oriented when it comes to things on my 2017 honda accord. I highly recommend… them and their sales associate are the best. I love me some JamieJazzy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Columbus and we hope to be of service again in the future.
New car sales
by Patty21 on 05/25/2021No hassle and to the pointHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Absolute Professional
by R Brumfield on 05/20/2021Our service technician (Trevor) has been extremely helpful during each of our service visits for over 12 months. Each visit, we are greeted with unmatched customer service and professionalism. Trevors expertise continues to be the absolute… best. Highly recommend you request him on your next service visit!Brumfield, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service Review
by Robert M on 05/03/2021Haley our service rep was excellent in providing information on our vehicle status. Our van broke down on our way back from vacation. They promptly fixed our problem in a timely manner.We are pleased to hear you had such a positive experience with us, Robert! If you ever need help, just give us a call. Happy motoring!
Trevor- Service Representative
by Jkelley on 04/08/2021I had a great experience with Trevor’s high standard of costumer service. I was also assisted by Tim with their shuttle service, which went great as well. Thanks!Jkelley, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service Manager Knowledge
by Kelvin Laboy on 03/24/2021Service Manager almost did not want to honor the Auto Nation Honda Service Discount Coupons that were e-mailed to me. Also, he offered me only 5% Military Discount on my next service visit when I always get 10% in the past. I had to talk to… the General Manager to fix the issues.Thanks for the feedback, Kelvin. We strive to provide excellent service to our customers at AutoNation Honda Columbus. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2090. We hope to hear from you.
Oil change and tire rotation. Friendly service.
by Jmrmonk on 03/05/2021I waited in the waiting area while my car was getting serviced. The service was faster than I expected. Tina H took great care of me. She was very nice, courteous, and professional. When I had a question about my bill, she responded… quickly.We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! Drive safe!
New Car Purchase
by JRyan47 on 03/02/2021We purchased a 2021 Honda Pilot from them over the weekend. Christian Johnson was my salesman and he was outstanding!! He was very knowledgeable of the vehicle we purchased, set everything up before we left and followed up afterwards. I… would recommend AutoNation Honda for any new or used car needs and definitely ask For Christian! The finance process with Mike was as quick as possible and pretty painless as well. Overall great experience.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! Don't hesitate to call us if you ever need anything. Be safe on the road!
CRV diagnosis
by aclient on 03/01/2021Trevor dealt with this visit very efficiently.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Service
by Shawnrredmon on 02/22/2021updated 03/01/2021Jordan was great! She was very helpful, courteous and friendly. And she had me out of there in less than an hour 🙂Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! Don't hesitate to call us if you ever need anything. Be safe on the road!
Refusing to fix
by MR. Matthew on 01/25/2021Worst interaction in 20 years of buying cars. Sales manager and GM refuse to fix blow shocks and was told if it’s not a safety concern we won’t replace and should have bought the extended warranty. The day after buying my Yukon check… engine lights comes on, brakes needed fixed and shocks were blown. Two weeks after buying the vehicle the motor blows. After 3 weeks of waiting to have the motor replaced and 3 more trips to the dealership and still isn’t running correct. Every issue with my Yukon should have been found during a basic inspection prior to being put on the lot for saleHi, thank you for bringing this matter to our attention. If you are willing to give us another chance, please reach out to us at (706) 522-2090 to speak to our manager directly.
Car maintenance
by Jacque on 10/21/2020Trevor kept me updated on the repairs and ordering of parts for my car. Very happy with the friendly staff in the service department.Jacque, thank you for your kind review; we are happy to pass along your comments to Trevor! If you ever need help, just give us a call. Happy motoring!
Maintenance
by Maintminder1 on 07/24/2019Everything was great...from check in to paying the bill. ThanksHello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need more help, just give us a call. Happy motoring!
Amazing Experience
by leahpotter1 on 02/01/2019I purchased a 2018 Honda Pilot. Alan was our salesmans. I appreciate his straight forward attitude and helpfulness! Jeff did our financing and was very helpful and got our payment right where we needed. Daniel did the fun part! He was… amazing and made sure I was 100% happy with my purchase. Everyone we encountered went above and beyond to ensure my happiness! I am a repeat customer here and will keep my business here years to come!Great experience with Sales Department
by rhlavere on 01/08/2019My experience with AutoNation Honda was excellent when I purchased a new vehicle.Service
by Joanna 17 on 01/04/2019Great customer service, very friendly, work was completed quickly.Building remodeling slowed process that cost 5th star.
by geomor09 on 12/31/2018Sales person made the experience enjoyable.Good Service
by Precious on 12/17/2018updated 12/28/2018My experience was good, had no problems. The waiting area is kind of small.Thank you for your kind words and review, Precious. Feel free to stop by if you ever need any more help. Take care!
Sales
by Honda Lover on 12/10/2018I was very pleased with Leann and her service, besides everyone was professional when she stepped away they asked if we needed assistanceHello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
by Honda Accord on 11/22/2018updated 11/30/2018Oil and tire service
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Austin, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
by Presley Palmer on 05/17/2024