AutoNation Honda Columbus
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sales Rating
Refusing to fix
Written by 01/25/2021
onWorst interaction in 20 years of buying cars. Sales manager and GM refuse to fix blow shocks and was told if it’s not a safety concern we won’t replace and should have bought the extended warranty. The day after buying my Yukon check engine lights comes on, brakes needed fixed and shocks were blown. Two weeks after buying the vehicle the motor blows. After 3 weeks of waiting to have the motor replaced and 3 more trips to the dealership and still isn’t running correct. Every issue with my Yukon should have been found during a basic inspection prior to being put on the lot for sale
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Laura Pacific on 01/29/2021
Dealer Response
Hi, thank you for bringing this matter to our attention. If you are willing to give us another chance, please reach out to us at (706) 522-2090 to speak to our manager directly.
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