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Customer Reviews of Acura of Columbus

Review type:

Overall rating

5.0
5 out of 5 stars

(39 reviews)


Customer recommendations:

Yes (38)|No (1)

Excellent experience purchasing a new Integra

5 out of 5 starsby Mark in Auburn on 05/28/2025

Had a fantastic experience and love my new Integra! Hunter was a great sale associate, did everything he could to make it a quick and painless process, and spent extra time walking me through all of the Integra's many features. Would definitely purchase from this dealer again (after enjoying my Integra for a long, long time of course!)
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The following reviews are more than two years old. They are not included in the overall rating.
202 reviews
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  • Good Experience

    5 out of 5 starsby JOSEPH on 06/10/2022

    Steve was exceptional in helping me understand the services that were needed to be performed on my vehicle.
  • Acura ILX

    5 out of 5 starsby Spk1100 on 06/08/2022

    $500 to replace the underside shielding is alot...especially since it happened on a highway, running over a piece of tire from a semi blowout. It wasn't intentional...unavoidable due to traffic. It is a big unplanned expense. Just unhappy with the expense.
  • Truly Amazing

    5 out of 5 starsby Tia Stewart on 06/03/2022

    They went out of their way to make sure my needs were met.
    • We're grateful to have you as an Acura of Columbus customer, Tia! Thank you for leaving us your awesome review!

      by Acura of Columbus on 06/07/2022

  • Parker Swift

    5 out of 5 starsby Parker Swift on 05/11/2022

    Great service.
    • Thank you for your review, Parker! See you next time at Acura of Columbus

      by Acura of Columbus on 05/13/2022

  • Excellent Service

    5 out of 5 starsby Marty on 04/23/2022

    Just had my car serviced and received wonderful attention. Steve does a great job in keeping you informed. Great to have a loaner car available.
  • Great service

    5 out of 5 starsby KP on 04/25/2022

    Excellent service and work!
  • A/B service

    5 out of 5 starsby Gene Fober on 04/20/2022

    Steve was courteous and explained all services performed. Loaner car was exceptional.
  • Service

    5 out of 5 starsby Stephanie on 03/03/2022

    Excellent service appointment. It was made very easy by Steve. Loaner was ready when I arrived, everything was explained and it was completed very quickly!
  • Very Satisfied Acura Customer

    5 out of 5 starsby Roger C on 01/22/2022

    I've owned 3 Acura vehicles since 2013 and have always taken my vehicle for service to the Columbus Dealership. I have never had anything but an above expectation experience. My Service Rep, Steve Britt, has been there every step of the way and goes above and beyond to make sure that I'm satisfied with my service experience. Any issues I have had (which have been very, very few) with my RDX's have been handled seamlessly. I wouldn't take my RDX anywhere else for service!
    • We're so happy to hear that, Roger! We appreciate you taking the time to leave Acura of Columbus your awesome review! Steve and the team are honored to have your loyal business and we look forward to many more five-star experiences in the future! Thank you!

      by Acura of Columbus on 01/25/2022

  • Great Service

    5 out of 5 starsby Gdakin on 01/20/2022

    Great service from Columbus Acura
    • Thank you for coming to see our team! We look forward to your next visit to Acura of Columbus!

      by Acura of Columbus on 01/25/2022

  • B-1 Service

    5 out of 5 starsby Naomi Buckner on 01/19/2022

    The service provided by Acura of Columbus was excellent. The staff was courteous, helpful, and efficient. The service was provided in a timely manner and the cost was very reasonable. I had a great experience at the Acura dealership.
    • Hi Naomi, thank you for taking the time to share your experience! We look forward to passing along your kind words to our service team.

      by Acura of Columbus on 01/21/2022

  • Replace battery

    5 out of 5 starsby Juanita on 01/19/2022

    replace battery and positive battery cable (2 appointment)
    • Thank you for visiting Acura of Columbus! We hope to see you again next time!

      by Acura of Columbus on 01/19/2022

  • Happy Acura Customer

    5 out of 5 starsby JD on 01/18/2022

    Great experience! Unexpected necessary repairs found during an oil change. Was given a loaner to use for the unexpected delay to have car repaired.
    • Thank you for the rave review, JD! The Acura of Columbus team is thrilled to hear you had such a great experience here! We look forward to seeing you next time!

      by Acura of Columbus on 01/19/2022

  • Acura Service

    5 out of 5 starsby Rick Jones on 01/11/2022

    Service was exceptional
    • Thank you so much, Rick! We're pleased to hear the Acura of Columbus service team provided such excellent care! We'll see you next time!

      by Acura of Columbus on 01/11/2022

  • Great Dealership from Purchase to Service

    5 out of 5 starsby R King on 01/10/2022

    I can not find fault in this dealership. From the purchase of our vehicle(s) to the service level - well, no comparison to other dealers of the past. We have not dealt with any others since we found Acura of Columbus.
  • Awesome

    5 out of 5 starsby Kyngbuddy on 01/09/2022

    As always great service.
  • Not any fun sitting aside the road 😡

    1 out of 5 starsby Jay on 01/04/2022

    Spare tire kit was not in the vehicle and I spoke with previous owner and was told they never used it and was in vehicle on trade in. They purchased the vehicle new. I had a flat tire and sat on side of the road for 2hr waiting on tow truck because of the removal of the kit by dealership.
  • Outstanding Sales Associate

    5 out of 5 starsby Regina on 12/28/2021

    Working with Robbie was a breezing. He is very professional and his relationship with his customers are beyond exceptional. Having him at Acura of Columbus is outstanding and I enjoyed working with him.
    • Thank you, Regina! The Acura of Columbus team is grateful to you for taking the time to leave Robbie this fantastic five-star review! We hope to see you on your next visit!

      by Acura of Columbus on 12/28/2021

  • Acura Service

    5 out of 5 starsby Mandy Reddish on 12/13/2021

    Larry was very nice and made sure I knew everything that they were doing to my vehicle. He answered any questions that I had and made me feel welcome. He is a very pleasant person to talk too!!
    • We're so happy to hear the Acura of Columbus team could make your visit a five-star experience, Mandy! Thank you for leaving Larry your great feedback!

      by Acura of Columbus on 12/14/2021

  • Always do a Great Job

    5 out of 5 starsby Brenda Theus on 12/13/2021

    Acura of Columbus does a great job with servicing our older vehicle. They are good at helping us prioritize which items need to be done. Communication is great and our car looks immaculate when we pick it up.
    • Thank you for leaving Acura of Columbus your five-star rating, Brenda! We're happy to hear our team has earned your business! We'll see you at your next appointment!

      by Acura of Columbus on 12/14/2021

  • Service

    5 out of 5 starsby Alicia M on 11/21/2021

    Service was good and everyone was nice and professional.
    • Thank you for coming to Acura of Columbus, Alicia! We're happy to hear the team has provided a five-star experience to you!

      by Acura of Columbus on 11/23/2021

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