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Customer Reviews of AutoNation Toyota Mall of Georgia

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556 reviews
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  • “Options”

    2 out of 5 starsby Roberto on 03/02/2024

    The price tag on the car reflects “options” on the vehicles but this are not optional they want to make them like the cars already come with these “options” and they inflate the cost of the car not to say that this options are over priced.… The cars do nott come with all the options as they told us they just added then after the car was purchased.
    • Hi Roberto, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

      by Gabi Porter on 03/06/2024

  • New Toyota Crown

    5 out of 5 starsby cmloudermilk on 02/28/2024

    Wonderful experience and best deal of all dealerships in north GA.
    • Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

      by Noel Guber on 03/03/2024

  • Honest People, Great Business

    5 out of 5 starsby Trinidad Vega on 02/17/2024

    Had a hassle free transaction with EJ as we were looking for the best option to sell our Jeep. We processed a quick quote online and was contacted by EJ soon after. We explained how our truck was worth more than they were offering and we… were committed to getting what we deserved. EJ and I stayed in contact through text and he had the most transparent replies. He offered for us to come into the store so we could get a proper appraisal and make a decision then. We came in today waited about 20 minutes to get another offer and agreed upon an offer soon after. The entire process was hassle free, stress free, and quick!! I couldn’t have asked for a better car selling experience. If you’re looking to sell your car or truck without buying, come see EJ at Toyota AutoNation for a very rare hassle free experience.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Paige Phillips on 02/23/2024

  • Bought a new RAV4

    5 out of 5 starsby katzmm1 on 02/12/2024

    The service we received was excellent. All questions were answered and explained in detail.
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 02/14/2024

  • They made my experience easy and very helpful and fast

    5 out of 5 starsby Alisha Jenkins on 02/08/2024

    I had a friendly and amazing experience. I drove 3 hrs to this dealership and it was more than I expected!
    • Hi Alisha, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 02/09/2024

  • Best car buying experience ever!!

    5 out of 5 starsby Jenny H on 02/03/2024

    This was the most pleasant & stress-free car buying experience ever!! Tyrell V., Carlos S. & Ruben L. at AutoNation Mall of Georgia Toyota were exceptional to deal with!!
    • Hello Jenny, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Sandy Karon on 02/07/2024

  • Great seller!

    5 out of 5 starsby Ning Hao on 01/30/2024

    Great place, a dealer you can trust, Franz helped me a lot, thank you, Great car seller!
    • Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 02/02/2024

  • Best car buying experience ever!

    5 out of 5 starsby DKBunch on 01/27/2024

    I was looking for my next Toyota Highlander Hybrid online, I saw one that I was interested in, clicked to ask for information, and Aaron Martin contacted me right away. He was so nice and easy to get along with! I felt like he just wanted… to help me get what I wanted, and he certainly delivered! I got a new 2024 Toyota Highlander Hybrid LE nightshade. I know that I got an amazing deal on the car I wanted. I am so happy and thankful. I have never been to Buford, GA before, but I will definitely come back for my next vehicle. Autonation Toyota Mall of George is about one and half hours away from our home, but it was well worth the drive. Aaron helped me every step of the way and I love my new car!
    • Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at AutoNation Toyota Mall of Georgia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Peter Joyson on 02/01/2024

  • Car Purchase

    5 out of 5 starsby Car Buyer on 01/12/2024

    Thanzil was very helpful!
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Serenity Gibson on 01/19/2024

  • Service Appointment

    5 out of 5 starsby Car Buyer on 01/12/2024

    Paul was very helpful with our service and parts purchase!
    • Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 01/15/2024

  • Best Dealer

    5 out of 5 starsby BrandiR on 01/05/2024

    Definitely recommend Autonation in Buford. Went in with two picks, shown my first choice, and decision made immediately. Smooth and quick process.
    • Hi Brandir, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 01/10/2024

  • Great experience

    5 out of 5 starsby Daniel B., on 12/17/2023

    Everything went smooth and easy with my visit at Toyota Mall of GA dealership. Richard (my advisor) is one of the best working there. He know what he's doing; he was polite and helpful and he get the job done in a good time and also, at an… excellent quality. I will definitely go back there for my service. Thanks a lot.
    • Hi Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 12/18/2023

  • Always excelllent job!

    5 out of 5 starsby JulieB. on 12/13/2023

    I have been bringing my vehicle here for routine maintenance since I bought it and the service department has always taken care of me. They do a thorough check of my vehicle and if they find something wrong they let me know and even have… repaired minor issues without charging me! I would highly recommend the service department!
    • Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Harrick Newman on 12/15/2023

  • Highly recommend

    5 out of 5 starsby Alex1996 on 12/12/2023

    Great fast service, they really interested in making customers happy. Was working with Andres, he provided me good conditions and helped me figure out my new car. I’m very satisfied
    • Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Harrick Newman on 12/13/2023

  • Regular Maintenance

    5 out of 5 starsby ILHAAN Q on 12/11/2023

    Samantha has been awesome to me, she was very helpful throughout my visit.
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Nora Sutter on 12/13/2023

  • Awesome

    5 out of 5 starsby E K 53206 on 12/08/2023

    I scheduled an appointment by phone easy ! I was greeted and my service person explained in detail what I needed on my 4 runner !!!! Samantha thank you for taking care of me. And I made it to my appointment in time ….
    • Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Neil Snied on 12/09/2023

  • Good setvice

    5 out of 5 starsby Hojun Choi on 12/07/2023

    I received an oil change service at a Toyota dealer. The oil change work was completed within an hour, and I was able to wait comfortably and comfortably in the waiting room inside the dealership while the worker worked. I will receive… service here again next time.
    • Hi Hojun, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Heath Knoll on 12/08/2023

  • Great experience!

    5 out of 5 starsby Sara Ali on 12/02/2023

    Paul Kim took really great care of me! He explained in detail any issues with my car and I didn’t feel like I was being taken advantage of or anything (which is crucial for me as a woman at a car dealership)! I will definitely be making the… drive to come here for my services even though I live pretty far. Highly recommend!
    • Thanks so much for the warm recommendation of the team here at AutoNation Toyota Mall of Georgia. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Sue Tilly on 12/04/2023

  • Never dissapointed

    5 out of 5 starsby Nimol8282 on 11/30/2023

    I've been with autonation Toyota family since I bought my camry 10 years ago. They're family now and I never felt taken advantage of. Love love love my service tech Mr. Map Mouth!!!!! He's amazing!!!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sue Tilly on 12/04/2023

  • Buena experiencia

    5 out of 5 starsby Jesus Elias on 12/01/2023

    Todo fue muy claro.
    • Hola, ¡apreciamos tu evaluaciĂłn positiva sobre tu reciente experiencia con nosotros! Si alguna vez necesita ayuda, llámenos. ¡Feliz automovilismo!

      by Barry Lewis on 12/04/2023

  • Good Work

    4 out of 5 starsby Customer on 11/30/2023

    Everything went as expected on getting the oil changed. The only thing that could be improved upon is the amount of time it took. Nearly 2 hours is a long time, but the waiting room is comfortable.
    • Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6083. We hope to hear from you.

      by Harrick Newman on 12/03/2023


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi