Nalley Brunswick Buick GMC
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Customer Reviews of Nalley Brunswick Buick GMC
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Nalley GMC Buick Dealership, Brunswick, Georgia
by Paladin484 on 01/16/2018The professionalism and attention do not disappear once you purchase a vehicle. It just gets better. Everyone at this dealership operates at a level above everyone else in this business. I love doing business with Nalley.Beacon score manipulation
by tbevill on 06/03/2016I recently had a horrible experience with Nalley Buick/GMC in Brunswick, Georgia that merits further investigation by GM. On Monday May 30th I went to the dealership to meet with the Internet Sales Mgr, Eric Johnson, and was ready to… purchase a 2016 Buick Enclave. I had a showroom quality trade-in, $6000+ cash and a known credit score of 650-700. I am gainfully employed as a medical professional with an excellent work history. After spending 2+ hours on the lot we sat down to begin the credit process. An unidentified "sales manager" presented my with printed information indicating that he found my credit rating to be poor with scores of only 540 to 580. This is absolutely false, an attempt to manipulate scores to increase interest rates. I left Nalley, went directly to NeSmith in Claxton, signed a deal and was financed through GM on a $44,000 Enclave with no issues. Nalley is committing some type of fraudulent business practices that GM needs to investigate promptly. We believe they have violated both the Fair Credit Reporting Act and FTC regulations for truth in lending.Hello, and we're sorry to hear about how your buying experience went down. Our team does strive to present all the necessary needs to our customers as soon as possible so that no surprises are given at the last moment. While we're sad to see that you chose another dealer, we hope to take the time to discuss any concerns or questions you had about your visit. When you have the chance to, please call our General Manager, Bill Redford, at 912-267-7000 and provide him with the details about your experience. He'll give your concerns the attention they deserve and will do his best to provide a positive resolution. Your satisfaction is important to us and we hope to hear from you soon.
Cal Morton
by Handcuff on 12/19/2014updated 01/05/2015This wasn't a third vehicle that I have purchased from Nalley GMC Buick Dealership all three time was good experiences but this time was better than times before due Sale Manager Mike Collins Building and ordering the vehicle. Then Salesman… Jim Deloach took over handling me with kid gloves from ordering the vehicle, tracking until delivery, setting up On Star and thoroughly educating me in regard to the vehicle inside and out at time of delivery...Great Experience
by Duwayne1978 on 11/12/2014updated 11/24/2014It was the best car buying experience I have had so far. Heather Carter helped me find the right truck at the right pricenew truck
by Olivia123 on 11/18/2014Excellent! Jim deloach is a very polite and respectful sales person. He was never pushy and listened to what I was looking for. Very knowledgeable about the vehicles, good experience and I will come again when I have to purchase again.… Thanks to the entire team who seemed to work very good together to make it a smooth process.Good experience
by robert_m_b on 10/15/2014updated 10/24/2014I defined the truck that I wanted, they found it and I bought it. The sales folks were knowledgeable, friendly and helpful. It was a good experience - as usual.Terrific Purchase Experience
by foodguy on 10/15/2014I am 57 and have purchased many vehicles from many dealers. This is the best experience I have ever had. Jason and Mike were great to work with. We discussed my needs and my desires in the sales process. They followed everything I asked and… put together a very good deal for me. Everyone was pleasant and welcoming. A thank you for your business was given by everyone. Chip made a point to meet me and say you not only get a great car but you get the Nalley family (us). too.Mrs. Gilchrist
by NGilchrist on 09/30/2014updated 10/10/2014I came in and was able to leave with my car the same day. All the workers was very pleasant and helpful. Will definitely recommend to my friends.Nalley GMC: Yukon Purchase
by BoneGnome on 09/03/2014We had decided to purchase a new car some time ago. We were aware of the options and had decided on the category-of-vehicle and price-range within which we were willing to work. However a combination of factors including product, value and… sales-personnel contributed to our shying away from making a final decision. We found the buying experience at Nalley a breath of fresh air. Information was exchanged, our questions were answered and we felt that we were treated respectfully without condescension or high-pressure sales techniques. On a more personal note, we enjoyed working with both our sales person (i.e., Jason L.) and the finance manager (i.e., James S.).Glad to be back!!!
by hobo27 on 08/22/2014Everyone seemed VERY anxious to "go the extra mile" helping me decide exactly what I wanted,,,, then locating and getting that vehicle.... I have bought many vehicles from Nalley (Hondas, Buicks, and GMC trucks)... I left for a short while… in 2010 to buy a GMC truck from another dealership but am glad to be back!!!
About our dealership
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, James Stevenot - General Manager
by dealerreply on 01/24/2018