Nalley Brunswick Buick GMC
Dealership Sales Review
I recently had a horrible experience with Nalley Buick/GMC in Brunswick, Georgia that merits further investigation by GM. On Monday May 30th I went to the dealership to meet with the Internet Sales Mgr, Eric Johnson, and was ready to purchase a 2016 Buick Enclave. I had a showroom quality trade-in, $6000+ cash and a known credit score of 650-700. I am gainfully employed as a medical professional with an excellent work history. After spending 2+ hours on the lot we sat down to begin the credit process. An unidentified "sales manager" presented my with printed information indicating that he found my credit rating to be poor with scores of only 540 to 580. This is absolutely false, an attempt to manipulate scores to increase interest rates. I left Nalley, went directly to NeSmith in Claxton, signed a deal and was financed through GM on a $44,000 Enclave with no issues. Nalley is committing some type of fraudulent business practices that GM needs to investigate promptly. We believe they have violated both the Fair Credit Reporting Act and FTC regulations for truth in lending.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No