Jim Ellis Ford - Sandy Springs
Today 7:30 AM - 7:00 PM
Customer Reviews of Jim Ellis Ford - Sandy Springs
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Mr.
by Ddahlstrom on 03/02/2025
I bought a great Ford Explorer XLT , with the exceptional help from Louis Thompson our sales associate, Louis worked with us, understood our needs, I highly recommend you work with Louis and get a great deal like me! Louis works at Jim… Ellis Ford, Sandy Springs 30350, a great place to buy the car of your dreams.
4 reviews
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Mr.
by Ddahlstrom on 03/02/2025I bought a great Ford Explorer XLT , with the exceptional help from Louis Thompson our sales associate, Louis worked with us, understood our needs, I highly recommend you work with Louis and get a great deal like me! Louis works at Jim… Ellis Ford, Sandy Springs 30350, a great place to buy the car of your dreams.Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
AWESOME EXPERIENCE AT JIM ELLIS FORD SANDY SPRINGS
by J JONES on 06/02/2024Salesman Louis Thompson was great, very friendly,knowledgeable,hard working to get you the best deal possible. He was so good I went down there just to purchase my 2022 Chevy truck but winded up purchasing two vehicles, got a Mercedes off… of their lot at the same time, their prices are awesome I've been searching about a year and found it all at Jim Ellis Sandy Springs Ford, and Finance Manager Andre Thomas was excellent,quick and efficient. You guys were great all around. Glad to have done business with you. I'll definitely send you more customers. Thanks Again, J JONESHello J Jones, thank you for your business and kind words. Welcome to the Jim Ellis family. We look forward to continuing to serve you.
Excellent website, poor delivery at dealership
by FordF150 on 05/23/2024We purchased a new Ford F150 from Jim Ellis Ford. I saw the car listed on autotrader and called. The website listing was clear with all details and the window sticker in the listing. Great for shoppers! The negotiation process was easy… and pain free. We added a spray-in bed liner and hard tonneau cover. The sales manager and salesman said the car would be ready at 11 am on the day we were to pick it up. When we drove 4 hours to get to the dealership, the bed liner was in but not the hard tonneau cover. We FINALLY left the dealership at 6:30pm with a 4 hour return trip ahead of us. We also traded in a car and the check was not given to us that day as they said the accounting department was not available. The same held true for the next 5 days. We even said we would drive 4 hours back and get our trade (and we meant it) but they would not do that either. The check was finally sent overnight via FedEx. The vehicle we traded in was already listed on their website for sale before accounting could write us a check...really????? I would not recommend this dealership due to the very poor process to pick up our vehicle and the ridiculous amount of time to receive payment for our trade-in.Couldn’t be happier!
by JesGuar on 05/02/2024I ordered my Bronco back in September. Everyone at Jim Ellis has been wonderful at communicating with me every step of the way. Jeremy was great on the day of the sale and my Bronco is perfect!
About our dealership
Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
by Phoenix Grant on 03/04/2025